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HANNAH NAIL SPA

Nail salon · Tucson, AZ · reviewed since 2024

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%83+52.7Reliability 28%75+21.2Replies to reviews 8%49+4Experts Score= 78Not enough data for value; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.78SCORE
BGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#38 of 67 nail salonsPosition by Experts Score among all companies we track in this category. · better than 44%
4.8 ★★★★★ 811 Google reviews · 24 photos
94%five-star reviews
4.83★last 12 monthsAverage stars on reviews from the last 12 months only.
4%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
19%reviews answered by the owner
$58typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).

HANNAH NAIL SPA at a glance

Google reviewers rate Hannah Nail Spa 4.8 out of 5 based on 811 reviews, with the owner responding to 19 percent of them. Customers frequently praise the salon for its clean environment, friendly staff, punctual appointments, and reasonable pricing for services like pedicures, gel manicures, and acrylic nails. However, several low-star reviews criticize the facility for unexpected extra charges, poor communication regarding specific design requests, and instances of damaged nails or cuticles following gel removal.

  • Google rating: 4.8 out of 5 from 811 reviews (94% five-star).
  • Reviews on this page: 811 Google reviews (634 with written comments, 135 with photos).
  • Owner responses: the business replied to 19% of reviews.
  • Most recent review: October 15, 2026.
  • Service: Nail Salon serving Tucson, Arizona.

Data from Google, last updated October 26, 2026.

Score profile vs other nail salons

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.

Satisfaction83Reliability75Craft & service–Value–Momentum100Replies to reviews49Satisfaction: 83 (median 84)Reliability: 75 (median 78)Momentum: 100 (median 100)Replies to reviews: 49 (median 66)
HANNAH NAIL SPANail Salons median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.HANNAH NAIL SPA: 83/100 on this factor. Category median: 84.A
83
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.HANNAH NAIL SPA: 75/100 on this factor. Category median: 78.B
75
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 98.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 90.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.HANNAH NAIL SPA: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.HANNAH NAIL SPA: 49/100 on this factor. Category median: 66.C
49

Bar = this company · dark tick = category median.

Star ratings

811 Google reviews we collected

  • 5 stars76494%
  • 4 stars132%
  • 3 stars81%
  • 2 stars40%
  • 1 star223%

Praise vs complaints

Phrases our text analysis found in 634 written reviews

  • Praise67895%
  • Complaints355%

Price

What customers reported paying

$58-17% vs typical nail salons

Middle half of what 435 customers paid ($45–$81) · gold mark = category median.

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude27338%
  • Quality & results23934%
  • Would recommend10615%
  • Speed & response507%
  • Price & value284%
  • Honesty & trust91%
  • Communication81%

What customers talk about

We read 634 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Professional manicure and pedicure at a reasonable price.”
    “This experience was painful and unprofessional, and I'll have to wait for my nails to recover.”
  • “Their nail technicians pay amazing attention to detail and deliver top-notch quality whether you're getting a luxury pedicure, gel manicure, or custom…”
    “Instead of soaking off the gel carefully, my nails were aggressively filed, leaving them thin, rough, and visibly damaged.”
  • “Highly recommend making an appointment or stopping by if you want the best mani-pedi in town!”
    “I would not recommend this salon for gel nail removal.”
  • “they sat us down right away and took great care of us!”
    “I was 30 minutes late for my nephew's 5th birthday party and still needed to clean up my legs with the leftover mask.”
  • “The only nail salon open late willing to help with any service, and very affordable.”
    “…g back and telling family and friends never to go unless they Wana be ripped off…”
  • “I can honestly say I've found my forever nail salon.”
    “Wost service I've ever had was lied to about the price 3 times and when I asked about it I was ignored and was just told I have to pay also told me ce…”
  • “All three of them actually listened to what i wanted for myself (full gel builder), my son (manicure), and my 3yr old granddaughter (nails & design).”

People customers mention

  • Alan 19 reviews
  • Vinny 7 reviews
  • Paris 7 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired HANNAH NAIL SPA for 8 kinds of job. Pick one to see what they paid and said.

Recent priced reviews

SusanAlberto5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Lovely work. Good nails salons are hard to come by. They make an effort to do a good job and they ensure you’re happy when you leave. I went in as a walk in and was seated right away. I brought my two year old and she sat on my lap while they did my pedicure. The location didn’t have the strong chemical…

Paid $20–40Pedicure
Kelsey1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Very beautiful. Very friendly staff. Vinny did amazing on my nails and I will definitely be back. Thank you!

Paid $60–80Service not listed
Teresa1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

No wait for our pedicures. Very friendly workers. Took their time and did a great job.

Paid $40–60Pedicure
RichardLocal Guide · 141 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Hannah Nail Spa is hands down the best nail salon in Tucson! The atmosphere is clean, comfortable, and incredibly relaxing. Their nail technicians pay amazing attention to detail and deliver top-notch quality whether you're getting a luxury pedicure, gel manicure, or custom acrylic nails with nail art. The massage…

Paid $200+Nail art
Daniza11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Bestest pedicure I’ve had in 10 years. They are friendly, attentive, and thorough. The facility is clean and relaxing.

Paid $20–40Pedicure
Jackie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Susan was amazing. She did my feet, nails and was so pleasant. I feel awesome!!! They were very hospitable!

Paid $60–80Pedicure

Photos

Customer reviews

4.8 ★★★★★ 811 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Sandra StinerLocal Guide · 17 reviewsTotal number of Google reviews Sandra has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Professional manicure and pedicure at a reasonable price.

  • Price: $100–120
  • Services: Acrylic nails, Pedicure
  • Busyness: A little busy
  • Service duration: 1–2 hr
  • Atmosphere: Relaxing
SusanAlberto Sarabia5 reviewsTotal number of Google reviews SusanAlberto has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Lovely work. Good nails salons are hard to come by. They make an effort to do a good job and they ensure you’re happy when you leave. I went in as a walk in and was seated right away. I brought my two year old and she sat on my lap while they did my pedicure. The location didn’t have the strong chemical smell that some locations have, so I felt safe bringing my child with me. This is definitely my new location to come to.

  • Price: $20–40
  • Services: Pedicure
  • Service duration: 30–60 min
  • Maintenance: Pristine
Kelsey H.1 reviewTotal number of Google reviews Kelsey has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very beautiful. Very friendly staff. Vinny did amazing on my nails and I will definitely be back. Thank you!

  • Price: $60–80
  • Services: Service not listed
  • Service duration: 1–2 hr
  • Maintenance: Pristine
Teresa1 reviewTotal number of Google reviews Teresa has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

No wait for our pedicures. Very friendly workers. Took their time and did a great job.

  • Price: $40–60
  • Services: Pedicure
  • Service duration: 30–60 min
  • Atmosphere: Relaxing, Modern
RichardLocal Guide · 141 reviewsTotal number of Google reviews Richard has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Hannah Nail Spa is hands down the best nail salon in Tucson! The atmosphere is clean, comfortable, and incredibly relaxing. Their nail technicians pay amazing attention to detail and deliver top-notch quality whether you're getting a luxury pedicure, gel manicure, or custom acrylic nails with nail art. The massage chairs, friendly customer service, and overall experience are unmatched. Highly recommend making an appointment or stopping by if you want the best mani-pedi in town!

  • Price: $200+
  • Services: Nail art
  • Service duration: 2–4 hr
  • Atmosphere: Relaxing
Response from the owner · 3 weeks ago

Thank you so much Rich, thanks to have you and your family at our shop

Hawraa Hussein2 reviewsTotal number of Google reviews Hawraa has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

First time trying this nail salon @ park place Loved the work🩵👣

  • Price: $60–80
  • Services: Nail art, Acrylic nails
  • Busyness: Not busy
  • Maintenance: Well-kept
Daniza Zimmermann11 reviewsTotal number of Google reviews Daniza has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Bestest pedicure I’ve had in 10 years. They are friendly, attentive, and thorough. The facility is clean and relaxing.

  • Price: $20–40
  • Services: Pedicure
  • Service duration: 30–60 min
Jackie Giddings5 reviewsTotal number of Google reviews Jackie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Susan was amazing. She did my feet, nails and was so pleasant. I feel awesome!!! They were very hospitable!

  • Price: $60–80
  • Services: Pedicure
  • Service duration: 30–60 min
  • Atmosphere: Relaxing, Modern, Traditional, Cozy
Wendy “Icantbelievetheignorance” Radcliff-Griffith3 reviewsTotal number of Google reviews Wendy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Wonderful visit! Good vibes and the best service. Thanks, see you again soon!

  • Price: $80–100
  • Services: Acrylic nails, Pedicure
  • Service duration: 30–60 min
Arieelle Broger3 reviewsTotal number of Google reviews Arieelle has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great service nice people good work

HANNAH NAIL SPA on Google Maps →

Business details