Analyzing 8,521,9868.5M ReviewsFor 24,18324.2K Experts

Experts Reviews · Company report
Happy Cleaning LA logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%78+42.5Reliability 24%67+16.2Value 14%89+12.6Replies to reviews 7%67+4.7Momentum penalty89−1.1Experts Score= 75Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.75SCORE

Happy Cleaning LA

Glendale, CA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #65Position by Experts Score among all companies we track in this category. of 74 move-in/move-out cleaning services · 4.8★ from 76 Google reviews

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Report card

Percentile vs other move-in/move-out cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Happy Cleaning LA is better than 78% of move-in/move-out cleaning services.B
78
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Happy Cleaning LA is better than 67% of move-in/move-out cleaning services.B
67
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Happy Cleaning LA is better than —% of move-in/move-out cleaning services.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Happy Cleaning LA is better than 89% of move-in/move-out cleaning services.A
89
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Happy Cleaning LA is better than 89% of move-in/move-out cleaning services.A
89
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Happy Cleaning LA is better than 67% of move-in/move-out cleaning services.B
67

Reviews for your job

Customers hired Happy Cleaning LA for 6 kinds of job.

Happy Cleaning LA for standard cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.17
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.53
Usually paidThe price range customers picked most often for this job.$150–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$153–$233
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 54/100.How Job match is calculatedBuilt only from reviews Google tagged “Standard cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#49 / 50
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.88%

All 17 Google reviews tagged “Standard cleaning”

ZlataLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★

⭐ 1 Star — Terrible Experience, Rude Staff, and Completely Unprofessional Service I had an absolutely terrible experience with Happy Cleaning LA. I wish I had read the other negative reviews before hiring this company. The cleaner, Dana, arrived completely unprepared. She left her cleaning supplies and equipment…

Paid $150–200OverpricedStandard cleaning
Tamerlan6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great cleaning service! The cleaners did an amazing job, and Ksenia, the manager, was so helpful and easy to work with. Very happy with the service and will definitely book again!

Reasonable priceStandard cleaning
Narek6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I’ve used Happy Cleaning LA a few times now and have always been happy with the service. The cleaners are on time, friendly, and pay attention to the details. My house always feels so much better after they clean it. Definitely recommend!

Great priceStandard cleaning
Kiran1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★

One star, and I'd give zero if the option existed. I hired this company for a standard clean: kitchen, two bathrooms, and floors. Two cleaners arrived, they spent an hour and a half accomplishing next to nothing. The cleaners they employ are NOT professional cleaners. When I met them, they showed up with almost…

OverpricedStandard cleaningService not listed
selene3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Excellent cleaning service at a reasonable price. Our cleaner was so thorough and even tidied our toddler’s art area that was such a mess. They really went over and above and the process was so easily and seamless to book. Highly recommend!

Reasonable priceStandard cleaning
KristinaLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Absolutely loved the service! The team was professional,friendly, and did an amazing job. My home looks and feels spotless. Highly recommend Happy Cleaning LA!

Customer photo from Kristina's reviewCustomer photo from Kristina's review
Paid $250–300Great priceStandard cleaning
Alicia3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Superb cleaner! Referred by a friend which is always a plus and she delivered. Very quick to respond and got on their regular schedule right away. A clean home is a happy home!

Paid $200–250Reasonable priceStandard cleaning
Patty3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Very thorough cleaning. She got every nook and cranny. Looks great. We use then again.

Paid $150–200Reasonable priceStandard cleaning
ALocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I was in a huge rush and needed a same-day clean because of last-minute guests. Honestly, I didn't think anyone would take the booking, but these guys saved my life! They came within two hours and did a fantastic job. Super grateful!

Great priceStandard cleaning
Vadim7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Excellent move-out clean! The place was sparkling, and the communication was great throughout. Very professional and easy to work with.

Customer photo from Vadim's reviewCustomer photo from Vadim's review
Great priceStandard cleaningGeneral housekeeping
john1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

We have been using these cleaners for a few months now. They are excellent and very professional. Our place always looks great when they leave!

Reasonable priceStandard cleaning
RyanLocal Guide · 5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Very professional and reliable service. Everything was cleaned thoroughly, and the place looks great. Will book again.

Paid $150–200Great priceStandard cleaningDeep clean
Denis1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Five-star service! Happy Cleaning LA is hands down the best cleaning company I’ve used in Glendale. Fast, efficient, and thorough. I will definitely be a returning customer!

Customer photo from Denis's review
Paid $200–250Great priceInterior & exterior window cleaningStandard cleaningGeneral housekeeping
Robert5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Happy Cleaning LA is the best! Very professional, friendly, and detailed. My home has never been this clean!

Great priceInterior & exterior window cleaningOffice & workplace cleaningStandard cleaning
Marianna3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Excellent move-out cleaning! They made the place look brand new. Very satisfied!

Paid $50–100Great priceInterior & exterior window cleaningOffice & workplace cleaningStandard cleaning
iryna3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Wonderful service! Very clean, fast and efficient. They are always on time and do above and beyond. Highly recommend.

Reasonable priceStandard cleaning
Kushie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Rating only, no written review.

Reasonable priceInterior & exterior window cleaningOffice & workplace cleaningStandard cleaning

Price

$224-7% vs typical move-in/move-out cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 50%Reasonable 44%Overpriced 6%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Standard cleaning17$153–$233
Interior & exterior window cleaning10$153–$292
Deep clean9$271–$471
Office & workplace cleaning5$126–$227
General housekeeping3$158–$321
Moving-related cleaning2$315–$705

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