House cleaning service · Temple, TX · reviewed since 2023
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#56 of 124 apartment cleaning servicesiPosition by Experts Score among all companies we track in this category. · better than 55%
4.9★★★★★289 Google reviews · 24 photos
93%five-star reviews
4.95★last 12 monthsiAverage stars on reviews from the last 12 months only.
0.6%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
100%reviews answered by the owner
$275typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Google reviewers rate Happy Mom Cleaning Services 4.9 out of 5 based on 289 reviews, noting the owner responds to all feedback. Customers frequently praise punctuality, professional communication, and thorough cleaning of baseboards, fixtures, and move-out details. Recurring themes highlight reasonable pricing and staff friendliness. However, some lower-rated reviews criticize missed areas like cabinets or dusting, suggesting that deep clean expectations were not always met despite prompt arrivals.
Google rating: 4.9 out of 5 from 289 reviews (93% five-star).
Reviews on this page: 289 Google reviews (240 with written comments, 4 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: November 8, 2026.
Service: Apartment Cleaning Service serving Temple, Texas.
Data from Google, last updated November 11, 2026.
Score profile vs other apartment cleaning services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: satisfaction.
Happy Mom Cleaning ServicesApartment Cleaning Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Happy Mom Cleaning Services: 90/100 on this factor. Category median: 93.A
90
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Happy Mom Cleaning Services: 95/100 on this factor. Category median: 93.A
95
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Happy Mom Cleaning Services: 100/100 on this factor. Category median: 95.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Happy Mom Cleaning Services: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Happy Mom Cleaning Services: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Happy Mom Cleaning Services: 100/100 on this factor. Category median: 87.A
100
Bar = this company · dark tick = category median.
Star ratings
289 Google reviews we collected
4.9of 5
5 stars27093%
4 stars145%
3 stars21%
2 stars00%
1 star31%
Praise vs complaints
Phrases our text analysis found in 240 written reviews
99%praise
Praise42099%
Complaints31%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price1252%
Reasonable1043%
Overpriced00%
Not sure14%
$275+9% vs typical apartment cleaning services
Middle half of what 16 customers paid ($151–$373) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results13632%
Staff & attitude7417%
Speed & response6716%
Would recommend6515%
Price & value328%
Communication297%
Honesty & trust205%
What customers talk about
We read 240 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“She was here for just under two hours and did an amazing job in my house.”
“Two very pleasant and polite young ladies, very professional.”
“Happy Moms Cleaning Service is highly responsive to inquiries.”
“If you are looking for a wonderful small business to support and want your home to look fantastic, I highly recommend giving Happy Mom Cleaning Services a call.”
“Would not recommend at all”
“We did the deep clean which is a bit more expensive but worth it.”
“I am very pleased with the communication and my house was perfectly clean when I came home.”
“Communication was great and honest, cleaning was even better!”
People customers mention
Moms9 reviews
Amanda4 reviews
Alyssa4 reviews
Mother4 reviews
Airbnb4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Happy Mom Cleaning Services for 4 kinds of job. Pick one to see what they paid and said.
Kathryn4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
They truly are the best around! My home always looks amazing after and they take their time!
Paid $400–450Great price
SheilaLocal Guide · 20 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 weeks ago★★★★★
Excellent service! Great response time. I would definitely hire them again. I love the communication.
Paid $350–400Reasonable price
Breigh8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Amazing experience! We were very pleased with how clean everything was! They do the little things! They cleaned and picked up my toddlers play pen:) the sweetest!!!
Paid $400–450Great price
Morgan9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I am very pleased with the communication and my house was perfectly clean when I came home. Will definitely be using again
Paid $350–400Great price
MarkLocal Guide · 23 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
The ladies were thorough, and took there time. We did the deep clean which is a bit more expensive but worth it.
Paid $350–400
Mr&Mrs5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
They did great! I moved out of my old house and had them do a move out clean. They left that house SPOTLESS! ❤️ I’m so happy that I didn’t not have to lift a finger in terms of cleaning on top of moving out.
On time. Baseboards chair rails and fixtures like new. House smelled so clean. Using them for my regular cleans now.
Response from the owner · a day ago
Rebecca, thank you for the great feedback! I'm so happy our team paid attention to the little details and left your home looking and smelling fresh! We're excited to have you as a recurring customer and look forward to taking great care of your home. We truly appreciate your trust in Happy Mom!
With a smile,
Sheala and The Happy Mom Team 😊🍋
Savannah Yurgel4 reviewsiTotal number of Google reviews Savannah has written across all businesses on Google Maps, not just this one.
House was thoroughly cleaned and refreshed! Helped us tremendously!!
Response from the owner · 6 days ago
Savannah, I love hearing that! There's nothing quite like walking into a freshly cleaned home, and I'm so happy our team could take some of that work off your plate! Thank you for trusting Happy Mom with your home and taking the time to share your experience. We truly appreciate it!
With a smile,
Sheala and The Happy Mom Team 😊🍋
Jennifer Martin11 reviewsiTotal number of Google reviews Jennifer has written across all businesses on Google Maps, not just this one.
Cleaner than I clean. Smells nice, looks and feels cleaner.
Price assessment: Great price
Price: $100–150
Response from the owner · 6 days ago
Jennifer, "cleaner than I clean" might just be one of my favorite compliments! That's exactly the kind of difference we hope to make. I'm thrilled you noticed how fresh everything looked, smelled, and felt after your cleaning. Thank you for choosing Happy Mom and for the great feedback!
With a smile,
Sheala and The Happy Mom Team 😊🍋
Kathryn Winston4 reviewsiTotal number of Google reviews Kathryn has written across all businesses on Google Maps, not just this one.
They truly are the best around! My home always looks amazing after and they take their time!
Price assessment: Great price
Price: $400–450
Response from the owner · 6 days ago
Kathryn, this means so much to us! I love hearing that our team consistently leaves your home looking amazing. Taking our time and paying attention to the details is something we really emphasize, so knowing you've noticed that makes me proud of our girls. Thank you for continuing to trust Happy Mom with your home. We appreciate you!
With a smile,
Sheala and The Happy Mom Team 😊🍋
Dark StarLocal Guide · 13 reviewsiTotal number of Google reviews Dark has written across all businesses on Google Maps, not just this one.
Two very pleasant and polite young ladies, very professional. This was our first experience, we will be back!
Price assessment: Reasonable price
Response from the owner · 3 weeks ago
It makes me so happy to hear that your first experience with Happy Mom was such a positive one! We take a lot of pride in having a team that's not only hardworking but also kind and professional, so it means a lot to hear you recognized that. I'll be sure to share your compliments with the ladies! Thank you for giving us the opportunity to care for your home. We look forward to seeing you again!
With a smile,
Sheala and The Happy Mom Team 😊🍋
Sheila PeaLocal Guide · 20 reviewsiTotal number of Google reviews Sheila has written across all businesses on Google Maps, not just this one.
Excellent service! Great response time. I would definitely hire them again. I love the communication.
Price assessment: Reasonable price
Price: $350–400
Response from the owner · 4 weeks ago
Thank you so much for your kind words and for giving us the opportunity to make things right! We truly appreciate your patience, understanding, and willingness to let us address your concerns. Customer satisfaction is extremely important to us, and we’re so glad we were able to turn your experience into a positive one. We appreciate your trust in Happy Mom Cleaning Services and look forward to serving you again!
With a smile,
Sheala and The Happy Mom Team 😊🍋
Breigh Oliver8 reviewsiTotal number of Google reviews Breigh has written across all businesses on Google Maps, not just this one.
Amazing experience! We were very pleased with how clean everything was! They do the little things! They cleaned and picked up my toddlers play pen:) the sweetest!!!
Price assessment: Great price
Price: $400–450
Response from the owner · a month ago
Breigh, thank you for the wonderful review! We truly believe the little things make a big difference, so I loved hearing that our team took the extra time to clean and straighten up your toddler’s playpen! It means so much to know you were pleased with everything. Thank you for trusting Happy Mom with your home!
With a smile,
Sheala and The Happy Mom Team 😊🍋
Hannah Whiting11 reviewsiTotal number of Google reviews Hannah has written across all businesses on Google Maps, not just this one.
The girls were very hard working and did a great job!
Price assessment: Not sure
Price: $350–400
Response from the owner · a month ago
Thank you, Hannah! I’m happy to hear you were pleased with your clean and especially appreciate you recognizing how hard the girls worked. I’ll be sure to pass your kind words along to the team! Thank you for choosing Happy Mom!
With a smile,
Sheala and The Happy Mom Team 😊🍋
Morgan Richardson9 reviewsiTotal number of Google reviews Morgan has written across all businesses on Google Maps, not just this one.
I am very pleased with the communication and my house was perfectly clean when I came home. Will definitely be using again
Price assessment: Great price
Price: $350–400
Response from the owner · a month ago
Morgan, thank you for the wonderful review! There’s nothing better than coming home to a perfectly clean house, and I’m so happy our team could give you that feeling! 😊 We also appreciate you mentioning our communication, as making the entire experience easy from start to finish is important to us. We look forward to cleaning for you again!
With a smile,
Sheala and The Happy Mom Team 🍋
TheKidMusic4 reviewsiTotal number of Google reviews TheKidMusic has written across all businesses on Google Maps, not just this one.
Thank you for the awesome feedback! I'm thrilled to hear our team did an amazing job. We appreciate you trusting Happy Mom with your home and taking the time to share your experience!
With a smile,
Sheala and The Happy Mom Team 😊🍋
