Analyzing 10,215,65210.2M ReviewsFor 28,90428.9K Experts

Experts Reviews · Company report
Happy Mom Cleaning Services logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

Happy Mom Cleaning Services

Temple, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #56Position by Experts Score among all companies we track in this category. of 124 apartment cleaning services · 4.9★ from 289 Google reviews

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Report card

Percentile vs other apartment cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: satisfaction.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Happy Mom Cleaning Services is better than 90% of apartment cleaning services.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Happy Mom Cleaning Services is better than 95% of apartment cleaning services.A
95
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Happy Mom Cleaning Services is better than 100% of apartment cleaning services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Happy Mom Cleaning Services is better than 100% of apartment cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Happy Mom Cleaning Services is better than 100% of apartment cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Happy Mom Cleaning Services is better than 100% of apartment cleaning services.A
100

Reviews for your job

Customers hired Happy Mom Cleaning Services for 4 kinds of job.

Happy Mom Cleaning Services for standard cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.10
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$158–$253
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “Standard cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#47 / 77

All 10 Google reviews tagged “Standard cleaning”

DorisLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

My two ladies were friendly and efficient. They did a great job and I welcome them back.

Standard cleaning
cedricLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent experience with this cleaning service. FIVE STARS!!!!

General housekeepingStandard cleaningInterior & exterior window cleaning+ Responsiveness+ Punctuality+ Quality
Nissi7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They are seriously the best! They are very thorough and do such an amazing job. Love the communication and automated reminders! They are dependable and consistent. :)

Deep cleanStandard cleaning+ Punctuality+ Quality+ Professionalism
Will7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My wife and I are more than happy with the quality service received by Happy Mom Cleaning. We found them on thumbtack and they have cleaned our home twice now. Both times exceeded our expectations. The attention to detail by the two person team that has come out is really the best part. The house is always clean…

General housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality
Laurinda7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We had an unexpected death in our family and needed someone to come and do a quick cleanup of our home as we had many visitors showing up. Sheala and her team did above and beyond what we expected!!!! I absolutely cannot say enough for not only their quick response, but the quality of their care and attention to our family’s needs as well!

Standard cleaning+ Responsiveness+ Punctuality+ Quality
AlisaLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They are amazing from their cleaning to their customer service. Will definitely recommend them to everyone!

Standard cleaning+ Responsiveness+ Punctuality+ Quality
Elizabeth14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Nona and Diamond of Happy Moms Cleaning services are the best! They are professional and made sure they did things right! So glad to have them to help me!

General housekeepingStandard cleaningService not listed+ Responsiveness+ Punctuality+ Quality
Hannah5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Sheala and her associates are professional, prompt, high quality and so reliable! She offers a wide range of services that keep my house together when I can’t do it myself.

Deep cleanGeneral housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality
DestinyLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great cleaning for a great price!

Standard cleaning+ Responsiveness+ Punctuality+ Quality
mary12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Standard cleaning+ Punctuality+ Quality+ Professionalism

Price

$275+9% vs typical apartment cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 52%Reasonable 43%Overpriced 0%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
Standard cleaning10$158–$253
General housekeeping5$153–$271
Deep clean5$271–$465
Interior & exterior window cleaning2$158–$360

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