Analyzing 10,646,88810.6M ReviewsFor 30,21030.2K Experts

Experts Reviews · Company report
Happy Nails & Wax Jackson logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%86+54.6Reliability 28%86+24.3Replies to reviews 8%78+6.4Experts Score= 85Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE

Happy Nails & Wax Jackson

Jackson, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #57Position by Experts Score among all companies we track in this category. of 121 hair salons · 4.8★ from 338 Google reviews

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Report card

Percentile vs other hair salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Happy Nails & Wax Jackson is better than 86% of hair salons.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Happy Nails & Wax Jackson is better than 86% of hair salons.A
86
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Happy Nails & Wax Jackson is better than —% of hair salons.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Happy Nails & Wax Jackson is better than —% of hair salons.–
—
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Happy Nails & Wax Jackson is better than 100% of hair salons.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Happy Nails & Wax Jackson is better than 78% of hair salons.B
78

Reviews for your job

Customers hired Happy Nails & Wax Jackson for 8 kinds of job.

Happy Nails & Wax Jackson for acrylic nails

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.42
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.90
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$48–$83
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Acrylic nails”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 6

All 42 Google reviews tagged “Acrylic nails” · showing 40

Angeliegh2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

I always get very detailed nails anytime I get them done. To say I’m happy with how my nails came out would be an understatement. My nail tech today was absolutely amazing with the attention to designs on my nails ! I was very indecisive with what I wanted my new set to look like and came with old acrylic nails .…

Paid $100–120Nail artAcrylic nailsNail designs
Jen6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

I love this salon… Mike is amazing!!!! I will never go anywhere else.

Paid $60–80Sculpted nailsNail artNail extensions
Abigail2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I had a great experience barely had to wait and they did great on me and my little sisters nails. Overall a great experience and great work done.

Customer photo from Abigail's reviewCustomer photo from Abigail's review
Paid $120–140Nail artNail extensionsPolish removal
AkeenaLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

This is the ONLY place I will go to for my nail services. Nathan, who is amazing is normally my nail tech. But today I had the pleasure of having Tony perform my service. And when I say that I am in awe of my nails, I just love them. I showed Tony my inspo picture and he definitely recreated it for me. 10 out of 10…

Paid $100–120Nail artNail extensionsNail painting
Jess4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Yesterday I went in to get my nails done. Something I found on Pinterest that was a lot more complicated then I thought it would be 😅. I made an appointment with Rose there. I have never had someone so determined to give me exactly what I wanted. She is so detail oriented it's astounding. I also have never had a…

Nail artAcrylic nailsNail designs
Samantha2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Rose an Cindy are my favorite two to go see they never let me down..I leave happy an in love with myself

Paid $80–100Nail artAcrylic nailsNail designs
Kanoshi6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

First time visiting and I loved my experience! Nails and eyebrows! I will be back!

Paid $60–80Acrylic nailsWaxing
Erica5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Nathen was fantastic! He did such a beautiful job on my nails!

Paid $100–120Acrylic nailsPedicure
Jennifer5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★

Very nice environment, was very pleased with the service I got

Paid $40–60Nail artNail extensionsNail painting
KatyLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

my absolute favorite place in Jackson!!! consistent and gorgeous every time!!!

Paid $60–80Synthetic nail removalAcrylic nails
Ronda11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

I love this nail salon. Everyone is so friendly. Nathan is my regular nail tech and he always fits a beautiful job! Best place in town!

Paid $40–60Nail paintingAcrylic nailsManicure
Gina4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Hannah is the absolute best!! Every design turns out exactly like the Inspo picture!

Acrylic nailsNail designs
KristieLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

This is literally the best nail salon I've been to in Jackson, since moving from Memphis! I went to a different salon two days ago and while they were sweet the person who did my nails....didnt do a good job! I came here to have them fixed, they were so helpful, and made sure i liied them every step!The WHOLE salon…

Acrylic nailsFoot massagesHand & foot massages
Sonya6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Johnny was amazing. My wait time was very short, started on me 15 minutes before my appointment. He did an amazing job, love my nails. I will definitely return for a fill in and maybe a pedicure.

Paid $60–80Acrylic nails
Jessie9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Anthony did an amazing job! My favorite set ever! Thank you so much! ❤️

Paid $40–60Acrylic nailsNail designsManicure
Adeline5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★

All went well. Excellent service and friendly atmosphere. I may have found my new nail home.

Paid $140–160Synthetic nail removalAcrylic nailsPedicure
Victoria10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Hannah does amazing work!!! She pays attention to every detail 💅

Paid $40–60Acrylic nails
joanLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

New to area. 2 visits. 1. Preparing for son’s wedding , just showed them a picture. Received so many compliments on my nails at wedding! Everyone was so nice, place was very clean. Immediate attention even as a walk-in. 2. Brought my special needs grandchild in and she was treated so well! They put her at ease made…

Paid $200+Acrylic nailsNail designsHand & foot massages
Michelle11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Always a great place. My husband had a volcano pedi and I received a great acrylic service. I have had the same tips for over 5 months and never had a problem.

Paid $60–80PedicureManicureAcrylic nails
Jennifer5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Been going here for a couple years, such great people and talent. Never had bad work here ever! Mike is the best too

Paid $40–60PedicureManicureFoot massages
K.Local Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great shop! So happy I stopped in. I walked in on a Saturday evening and as busy as they were they got me in quickly! Great thorough service!!

Paid $60–80Nail artAcrylic nailsNail designs
Lori4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

In the photos is what I requested vs what I received. Will done an amazing job! Happy Nails will always be my go to nail salon! Thanks again Will!

Paid $60–80ManicureSculpted nailsNail extensions
DesolateLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Awesome customer service. All of the nail techs took good care of my daughters and I. Very professional and friendly. I will take my girls back again.

Paid $40–60PedicureSculpted nailsNail art
Victoria3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★

Overall, I was happy with my experience. I didn't get exactly what I wanted, sometimes that happens. Overall, it was a great experience!

Acrylic nails
Beth8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Always quick and great service!

Paid $40–60Nail artAcrylic nails
StacyLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Love Hannah

Acrylic nails
Alex5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Will always recommend 10/10 . Always does a good job . Love love this salon ❤️

Acrylic nails
April10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Love this Place. Mrs. Cindy is wonderful! Everyone is kind and so nice.

Paid $40–60PedicureAcrylic nailsNail designs
destinee4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Will did an amazing job on my Halloween nails👻🎃

Paid $140–160PedicureManicureNail art
Meredith5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My first time in and was happily surprised!! My boyfriend got me a gift certificate here, I got a dip manicure and a deluxe pedicure and I was so pleased! The workers were super nice, helpful and made me feel right at home. The deluxe pedicure was to die for!! Hot stones, a massage, and exfoliation. Plus more!! The…

Acrylic nailsKids' manicuresExfoliation
Amy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I love my nails so much. Loc did it. Highly recommended!!!

Acrylic nails
April3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great experience. Mike always does a great job. Friendly atmosphere. Highly recommend!

Acrylic nails
Prima2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Awesome service

Acrylic nails
Rummy8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great place to get your nails done! They always do an amazing job!

Acrylic nailsManicure
Jenny7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Bin has been doing my nails for years. HE IS THE ABSOLUTE BEST!!! He really cares if my nails look good and if they last like they should. I will ALWAYS follow him wherever he goes BUT I am really glad he is at Happy Nails. The salon is clean. Everyone is happy and friendly. The location is great. Color selection…

Acrylic nailsManicure
Dahiana4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I love the atmosphere at Happy Nails. I am always greeted with a genuine smile. The service is amazing. Bin never disappoints. 😁

Acrylic nailsHand & foot massages
JodyLocal Guide · 226 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★

Rating only, no written review.

Paid $40–60Acrylic nailsManicure
BrandyLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Paid $80–100Acrylic nailsPedicure
Wendya year ago★★★★★

Rating only, no written review.

Paid $40–60Acrylic nails
KARENLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Paid $60–80PedicureManicureFoot massages

Show more acrylic nails reviews (2 more) →

Price

$68+16% vs typical hair salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Pedicure95$43–$66
Manicure85$43–$71
Nail art54$45–$76
Acrylic nails42$48–$83
Foot massages42$45–$76
Nail painting35—
Polish removal31—
Sculpted nails30—

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