Analyzing 10,644,79710.6M ReviewsFor 30,20230.2K Experts

Experts Reviews · Company report
Happy Nails & Wax Jackson logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%86+54.6Reliability 28%86+24.3Replies to reviews 8%78+6.4Experts Score= 85Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE

Happy Nails & Wax Jackson

Jackson, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #57Position by Experts Score among all companies we track in this category. of 121 hair salons · 4.8★ from 338 Google reviews

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Report card

Percentile vs other hair salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Happy Nails & Wax Jackson is better than 86% of hair salons.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Happy Nails & Wax Jackson is better than 86% of hair salons.A
86
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Happy Nails & Wax Jackson is better than —% of hair salons.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Happy Nails & Wax Jackson is better than —% of hair salons.–
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MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Happy Nails & Wax Jackson is better than 100% of hair salons.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Happy Nails & Wax Jackson is better than 78% of hair salons.B
78

Reviews for your job

Customers hired Happy Nails & Wax Jackson for 8 kinds of job.

Happy Nails & Wax Jackson for hand & foot massages

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.11
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.91
Usually paidThe price range customers picked most often for this job.$60–80
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 78/100.How Job match is calculatedBuilt only from reviews Google tagged “Hand & foot massages”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 6

All 11 Google reviews tagged “Hand & foot massages”

Charles3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Very professional! Cindy is phenomenal! I have visited many nail shops, but here exceeds the rest

Foot massagesMen's manicuresHand & foot massages
ashley8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Always have a good experience when I come to Happy Nails. The services are wonderful from the time you walk in the door until you leave back out.

Paid $180–200Nail artHand & foot massagesPedicure
KristieLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

This is literally the best nail salon I've been to in Jackson, since moving from Memphis! I went to a different salon two days ago and while they were sweet the person who did my nails....didnt do a good job! I came here to have them fixed, they were so helpful, and made sure i liied them every step!The WHOLE salon…

Acrylic nailsFoot massagesHand & foot massages
Lisa5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Linh always does excellent job with my mani and pedis!!❤️❤️❤️❤️

Paid $80–100Foot massagesPolish removalNail painting
ChrissyLocal Guide · 58 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

They do not disappoint ever! Mike and Hannah are my favorites but all do phenomenal work.

Foot massagesNail designsHand & foot massages
joanLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

New to area. 2 visits. 1. Preparing for son’s wedding , just showed them a picture. Received so many compliments on my nails at wedding! Everyone was so nice, place was very clean. Immediate attention even as a walk-in. 2. Brought my special needs grandchild in and she was treated so well! They put her at ease made…

Paid $200+Acrylic nailsNail designsHand & foot massages
RachaelLocal Guide · 70 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

I've been working in the area for 4 months & am mad that I hadn't found this place sooner. By far, the best nail salon in Jackson! I'll not be going to any other nail salon for as long as I'm here! Well worth the time & money spent.

Paid $100–120PedicureManicureFoot massages
Meredith5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My first time in and was happily surprised!! My boyfriend got me a gift certificate here, I got a dip manicure and a deluxe pedicure and I was so pleased! The workers were super nice, helpful and made me feel right at home. The deluxe pedicure was to die for!! Hot stones, a massage, and exfoliation. Plus more!! The…

Acrylic nailsKids' manicuresExfoliation
Dahiana4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I love the atmosphere at Happy Nails. I am always greeted with a genuine smile. The service is amazing. Bin never disappoints. 😁

Acrylic nailsHand & foot massages
carla2 months ago★★★★

Rating only, no written review.

Paid $120–140Hand & foot massagesPedicureWaxing
KARENLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Paid $60–80PedicureManicureFoot massages

Price

$68+16% vs typical hair salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Pedicure95$43–$66
Manicure85$43–$71
Nail art54$45–$76
Acrylic nails42$48–$83
Foot massages42$45–$76
Nail painting35—
Polish removal31—
Sculpted nails30—

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