Analyzing 10,646,88810.6M ReviewsFor 30,21030.2K Experts

Experts Reviews · Company report
Happy Nails & Wax Jackson logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%86+54.6Reliability 28%86+24.3Replies to reviews 8%78+6.4Experts Score= 85Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE

Happy Nails & Wax Jackson

Jackson, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #57Position by Experts Score among all companies we track in this category. of 121 hair salons · 4.8★ from 338 Google reviews

📞 Call (865) 283-8351Request a call backWebsite ↗

Report card

Percentile vs other hair salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Happy Nails & Wax Jackson is better than 86% of hair salons.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Happy Nails & Wax Jackson is better than 86% of hair salons.A
86
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Happy Nails & Wax Jackson is better than —% of hair salons.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Happy Nails & Wax Jackson is better than —% of hair salons.–
—
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Happy Nails & Wax Jackson is better than 100% of hair salons.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Happy Nails & Wax Jackson is better than 78% of hair salons.B
78

Reviews for your job

Customers hired Happy Nails & Wax Jackson for 8 kinds of job.

Happy Nails & Wax Jackson for manicure

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.85
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.95
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$43–$71
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Manicure”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 19

All 85 Google reviews tagged “Manicure” · showing 20

Christy10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Rose does an amazing job❤️They are very friendly and a nice atmosphere ❤️She took her time and does a awesome job! Thanks so much! See you next month❣️Rose is always my go to for my nails🫶

Customer photo from Christy's reviewCustomer photo from Christy's reviewCustomer photo from Christy's review
Paid $40–60Nail artPolish removalNail painting
tammy10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

I absolutely love Happy Nails and Wax! They are super friendly, amazing and very talented. I recommend them to anyone. I am always blown away with their work!

Paid $180–200Foot massagesSculpted nailsNail art
Kandice14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

I love going to Happy Nails and getting my nails and toes done. I love the sticky gel. Everyone is very nice. Rose and Lynn do a very good job. A very good place to go too.

Paid $60–80Nail artPedicureManicure
Amber4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Excellent service, little wait time, courteous technician

Paid $40–60Dip powderManicureGel manicures
Ronda11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

I love this nail salon. Everyone is so friendly. Nathan is my regular nail tech and he always fits a beautiful job! Best place in town!

Paid $40–60Nail paintingAcrylic nailsManicure
Kandice2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I love going to get my nails done here. It’s the only place I go. I go so much they know who I am. lol! You don’t have to wait long. Everyone is so nice and talented. I can show them any design or style and they can do it. I highly recommend!

Paid $80–100Nail artPolish removalNail painting
Pam16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

First visit and had a great experience! Bella was amazing… Best pedicure I’ve had in a long time.

Paid $100–120PedicureWaxingManicure
Angela4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very friendly and welcoming. I really enjoyed my time here. Great job!

Paid $40–60Manicure
Jessie9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Anthony did an amazing job! My favorite set ever! Thank you so much! ❤️

Paid $40–60Acrylic nailsNail designsManicure
Lee11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Awesome place to get your nails done!💅

PedicureDip powderManicure
Lisa5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Linh always does excellent job with my mani and pedis!!❤️❤️❤️❤️

Paid $80–100Foot massagesPolish removalNail painting
ChrissyLocal Guide · 58 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

They do not disappoint ever! Mike and Hannah are my favorites but all do phenomenal work.

Foot massagesNail designsHand & foot massages
Cassandra7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Cindy always takes good care of me!

Paid $100–120Nail extensionsPedicureDip powder
joanLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

New to area. 2 visits. 1. Preparing for son’s wedding , just showed them a picture. Received so many compliments on my nails at wedding! Everyone was so nice, place was very clean. Immediate attention even as a walk-in. 2. Brought my special needs grandchild in and she was treated so well! They put her at ease made…

Paid $200+Acrylic nailsNail designsHand & foot massages
AliciaLocal Guide · 59 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Loved everything about my experience here! I’m from Nashville. Great customer service, clean environment, and skills. I got the deluxe pedi and a mani with gel. This is my new spot when I visit Jackson.

Paid $100–120PedicureManicureFoot massages
Kaylee4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

This has become my favorite local nail salon. Everyone is kind and welcoming, and I’ve never felt like I was being rushed through my mani/pedi to get to the next customer. Another major plus is that my manicures are now lasting an entire month, which is great!

Paid $80–100PedicureManicure
KimLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Highly recommended! Everyone was nice and kind and everything was done in a timely manner.

Paid $100–120PedicureManicureSculpted nails
Michelle11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Always a great place. My husband had a volcano pedi and I received a great acrylic service. I have had the same tips for over 5 months and never had a problem.

Paid $60–80PedicureManicureAcrylic nails
Barbara9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Will gave me a gel pedicure and a powder-dipped gel manicure. He is a superb nail technician. Will is always attentive to detail and very courteous. Ask for Will. You'll never be disappointed. Barbara Crouch

Paid $120–140PedicureManicure
taliea1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★

my nails and toes turned out very good, just a little rough with the file

Manicure

Show more manicure reviews (65 more) →

Price

$68+16% vs typical hair salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Pedicure95$43–$66
Manicure85$43–$71
Nail art54$45–$76
Acrylic nails42$48–$83
Foot massages42$45–$76
Nail painting35—
Polish removal31—
Sculpted nails30—

Compare with

The emBodyment Studio logoThe emBodyment StudioExperts Score 99Jackson · 5.00★Snatched Waxing & Aesthetics logoSnatched Waxing & AestheticsExperts Score 96Jackson · 4.97★Hair by Christina logoHair by ChristinaExperts Score 96Jackson · 4.96★