Analyzing 10,646,88810.6M ReviewsFor 30,21030.2K Experts

Experts Reviews · Company report
Happy Nails & Wax Jackson logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%86+54.6Reliability 28%86+24.3Replies to reviews 8%78+6.4Experts Score= 85Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE

Happy Nails & Wax Jackson

Jackson, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #57Position by Experts Score among all companies we track in this category. of 121 hair salons · 4.8★ from 338 Google reviews

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Report card

Percentile vs other hair salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Happy Nails & Wax Jackson is better than 86% of hair salons.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Happy Nails & Wax Jackson is better than 86% of hair salons.A
86
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Happy Nails & Wax Jackson is better than —% of hair salons.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Happy Nails & Wax Jackson is better than —% of hair salons.–
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MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Happy Nails & Wax Jackson is better than 100% of hair salons.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Happy Nails & Wax Jackson is better than 78% of hair salons.B
78

Reviews for your job

Customers hired Happy Nails & Wax Jackson for 8 kinds of job.

Happy Nails & Wax Jackson for nail art

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.54
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.96
Usually paidThe price range customers picked most often for this job.$60–80
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$45–$76
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Nail art”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 6

All 54 Google reviews tagged “Nail art” · showing 20

Rochelle3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★

They did a good job on my nail's but they need to clean up the shop.

Nail art
Angeliegh2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

I always get very detailed nails anytime I get them done. To say I’m happy with how my nails came out would be an understatement. My nail tech today was absolutely amazing with the attention to designs on my nails ! I was very indecisive with what I wanted my new set to look like and came with old acrylic nails .…

Paid $100–120Nail artAcrylic nailsNail designs
Christy10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Rose does an amazing job❤️They are very friendly and a nice atmosphere ❤️She took her time and does a awesome job! Thanks so much! See you next month❣️Rose is always my go to for my nails🫶

Customer photo from Christy's reviewCustomer photo from Christy's reviewCustomer photo from Christy's review
Paid $40–60Nail artPolish removalNail painting
Jen6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

I love this salon… Mike is amazing!!!! I will never go anywhere else.

Paid $60–80Sculpted nailsNail artNail extensions
ReneeLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Love my nails

Customer photo from Renee's review
Paid $40–60Nail artPolish removalNail painting
tammy10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

I absolutely love Happy Nails and Wax! They are super friendly, amazing and very talented. I recommend them to anyone. I am always blown away with their work!

Paid $180–200Foot massagesSculpted nailsNail art
Abigail2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I had a great experience barely had to wait and they did great on me and my little sisters nails. Overall a great experience and great work done.

Customer photo from Abigail's reviewCustomer photo from Abigail's review
Paid $120–140Nail artNail extensionsPolish removal
maryLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

I LOVE!! Happy Nails, for my nails my guy is Mike, does An amazing job, and today he had one of the other guys do the design on my nails. I did not ask his name but he did a great job..!!! Very happy at Happy Nails..

Customer photo from mary's review
Paid $60–80Nail art
KimberlyLocal Guide · 72 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

They did such an amazing job on my ombre nails. She took her time and did it exactly like I wanted. Excellent place to have your nails done. I will definitely be back.

Paid $40–60Nail art
Kandice14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

I love going to Happy Nails and getting my nails and toes done. I love the sticky gel. Everyone is very nice. Rose and Lynn do a very good job. A very good place to go too.

Paid $60–80Nail artPedicureManicure
Mebane4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Rose is AMAZING! Very sweet woman. She took her time to make sure I was happy throughout the whole appointment. I will definitely be back.

Paid $60–80Nail artNail extensionsNail painting
AkeenaLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

This is the ONLY place I will go to for my nail services. Nathan, who is amazing is normally my nail tech. But today I had the pleasure of having Tony perform my service. And when I say that I am in awe of my nails, I just love them. I showed Tony my inspo picture and he definitely recreated it for me. 10 out of 10…

Paid $100–120Nail artNail extensionsNail painting
Jess4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Yesterday I went in to get my nails done. Something I found on Pinterest that was a lot more complicated then I thought it would be 😅. I made an appointment with Rose there. I have never had someone so determined to give me exactly what I wanted. She is so detail oriented it's astounding. I also have never had a…

Nail artAcrylic nailsNail designs
Katelyn2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Tony did an amazing job I love my nails

Paid $80–100Nail artNail designs
Angela6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Always an amazing job !!! ❤️❤️❤️❤️ this place!

Paid $20–40Nail artNail painting
Samantha2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Rose an Cindy are my favorite two to go see they never let me down..I leave happy an in love with myself

Paid $80–100Nail artAcrylic nailsNail designs
Jennifer5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★

Very nice environment, was very pleased with the service I got

Paid $40–60Nail artNail extensionsNail painting
RachelLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Nathan, Hannah and Rose do our nails and each of them are so talented!!! Thank you!!

Paid $60–80Nail artNail extensions
Kandice2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I love going to get my nails done here. It’s the only place I go. I go so much they know who I am. lol! You don’t have to wait long. Everyone is so nice and talented. I can show them any design or style and they can do it. I highly recommend!

Paid $80–100Nail artPolish removalNail painting
ashley8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Always have a good experience when I come to Happy Nails. The services are wonderful from the time you walk in the door until you leave back out.

Paid $180–200Nail artHand & foot massagesPedicure

Show more nail art reviews (34 more) →

Price

$68+16% vs typical hair salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Pedicure95$43–$66
Manicure85$43–$71
Nail art54$45–$76
Acrylic nails42$48–$83
Foot massages42$45–$76
Nail painting35—
Polish removal31—
Sculpted nails30—

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