Experts Reviews · Company report
Happy Nails & Wax Jackson logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%86+54.6Reliability 28%86+24.3Replies to reviews 8%78+6.4Experts Score= 85Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE

Happy Nails & Wax Jackson

Jackson, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #57Position by Experts Score among all companies we track in this category. of 121 hair salons · 4.8★ from 338 Google reviews

Report card

Percentile vs other hair salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Happy Nails & Wax Jackson is better than 86% of hair salons.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Happy Nails & Wax Jackson is better than 86% of hair salons.A
86
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Happy Nails & Wax Jackson is better than —% of hair salons.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Happy Nails & Wax Jackson is better than —% of hair salons.–
—
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Happy Nails & Wax Jackson is better than 100% of hair salons.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Happy Nails & Wax Jackson is better than 78% of hair salons.B
78

Reviews for your job

Customers hired Happy Nails & Wax Jackson for 8 kinds of job.

Happy Nails & Wax Jackson for nail extensions

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.28
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.93
Usually paidThe price range customers picked most often for this job.$40–60
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Nail extensions”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 5

All 28 Google reviews tagged “Nail extensions”

Jen6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

I love this salon… Mike is amazing!!!! I will never go anywhere else.

Paid $60–80Sculpted nailsNail artNail extensions
JessicaLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Thanks Happy Nails for helping me get the natural sets that stay fresh!

Customer photo from Jessica's reviewCustomer photo from Jessica's review
Paid $140–160Foot massagesNail extensionsNail painting
AustenLocal Guide · 77 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Had a great experience! Luna is so sweet and did an excellent job. I will definitely be back!

Paid $40–60Sculpted nailsNail extensions
Abigail2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I had a great experience barely had to wait and they did great on me and my little sisters nails. Overall a great experience and great work done.

Customer photo from Abigail's reviewCustomer photo from Abigail's review
Paid $120–140Nail artNail extensionsPolish removal
Mebane4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Rose is AMAZING! Very sweet woman. She took her time to make sure I was happy throughout the whole appointment. I will definitely be back.

Paid $60–80Nail artNail extensionsNail painting
AkeenaLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

This is the ONLY place I will go to for my nail services. Nathan, who is amazing is normally my nail tech. But today I had the pleasure of having Tony perform my service. And when I say that I am in awe of my nails, I just love them. I showed Tony my inspo picture and he definitely recreated it for me. 10 out of 10…

Paid $100–120Nail artNail extensionsNail painting
PatsyLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Did an amazing job

Paid $40–60Foot massagesNail extensions
Jennifer5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★

Very nice environment, was very pleased with the service I got

Paid $40–60Nail artNail extensionsNail painting
RachelLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Nathan, Hannah and Rose do our nails and each of them are so talented!!! Thank you!!

Paid $60–80Nail artNail extensions
KristieLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

This is literally the best nail salon I've been to in Jackson, since moving from Memphis! I went to a different salon two days ago and while they were sweet the person who did my nails....didnt do a good job! I came here to have them fixed, they were so helpful, and made sure i liied them every step!The WHOLE salon…

Acrylic nailsFoot massagesHand & foot massages
Bria3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I always receive such amazing service here. Rose is my FAVORITE nail tech here. I’ve been getting my nails done here consistently for almost a year and I HIGHLY recommend it. 10/10 experience.

Paid $60–80Sculpted nailsNail artNail extensions
Cassandra7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Cindy always takes good care of me!

Paid $100–120Nail extensionsPedicureDip powder
Nelline5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★

Do quality work in a nice calm environment. Kind respective service.

Paid $60–80PedicureNail extensions
Jennifer5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Been going here for a couple years, such great people and talent. Never had bad work here ever! Mike is the best too

Paid $40–60PedicureManicureFoot massages
Lori4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

In the photos is what I requested vs what I received. Will done an amazing job! Happy Nails will always be my go to nail salon! Thanks again Will!

Paid $60–80ManicureSculpted nailsNail extensions
DesolateLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Awesome customer service. All of the nail techs took good care of my daughters and I. Very professional and friendly. I will take my girls back again.

Paid $40–60PedicureSculpted nailsNail art
Laura1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Detail oriented and kind and sweet. I really enjoyed myself. They did a great job 👍🏼💯

Paid $40–60PedicureManicureFoot massages
destinee4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Will did an amazing job on my Halloween nails👻🎃

Paid $140–160PedicureManicureNail art
AshleighLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Nathan's attention to detail will certainly have me booking appointments with him. Happy nails has the most skilled techs I've seen under one roof. You can't got wrong here. I will suggest if you want to get in early on Saturday...go ahead and make an appointment.

Paid $100–120PedicureManicureNail extensions
Hannah1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Rose was VERY good. She handled my nails with care and did a great job!!

Nail extensions
Haeven1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Service was great and it didn’t take long and my nails look great.

Nail artNail extensions
GOLIN1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

From the staff to the service, there are no words to describe how great it is here. I recommend you try experiencing this place once in your life

Foot massagesMen's manicuresNail art
Meredith5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My first time in and was happily surprised!! My boyfriend got me a gift certificate here, I got a dip manicure and a deluxe pedicure and I was so pleased! The workers were super nice, helpful and made me feel right at home. The deluxe pedicure was to die for!! Hot stones, a massage, and exfoliation. Plus more!! The…

Acrylic nailsKids' manicuresExfoliation
Taliea1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

literally the best experience i’ve had at a nail place so far. the man that did my nails was very gentle, sweet, and funny. 10/10 experience definitely going back

Nail artNail extensions
amaya5 months ago★★★★★

Rating only, no written review.

Paid $60–80Nail extensions
Tabitha5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Paid $60–80Nail extensions
brea year ago★★★★★

Rating only, no written review.

Paid $40–60Nail extensions
LavacietteLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Rating only, no written review.

Paid $40–60PedicureManicureFoot massages

Price

$68+16% vs typical hair salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Pedicure95$43–$66
Manicure85$43–$71
Nail art54$45–$76
Acrylic nails42$48–$83
Foot massages42$45–$76
Nail painting35—
Polish removal31—
Sculpted nails30—

Compare with