Analyzing 10,646,88810.6M ReviewsFor 30,21030.2K Experts

Experts Reviews · Company report
Happy Nails & Wax Jackson logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%86+54.6Reliability 28%86+24.3Replies to reviews 8%78+6.4Experts Score= 85Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE

Happy Nails & Wax Jackson

Jackson, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #57Position by Experts Score among all companies we track in this category. of 121 hair salons · 4.8★ from 338 Google reviews

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Report card

Percentile vs other hair salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Happy Nails & Wax Jackson is better than 86% of hair salons.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Happy Nails & Wax Jackson is better than 86% of hair salons.A
86
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Happy Nails & Wax Jackson is better than —% of hair salons.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Happy Nails & Wax Jackson is better than —% of hair salons.–
—
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Happy Nails & Wax Jackson is better than 100% of hair salons.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Happy Nails & Wax Jackson is better than 78% of hair salons.B
78

Reviews for your job

Customers hired Happy Nails & Wax Jackson for 8 kinds of job.

Happy Nails & Wax Jackson for nail painting

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.35
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.86
Usually paidThe price range customers picked most often for this job.$60–80
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “Nail painting”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 6

All 35 Google reviews tagged “Nail painting”

Christy10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Rose does an amazing job❤️They are very friendly and a nice atmosphere ❤️She took her time and does a awesome job! Thanks so much! See you next month❣️Rose is always my go to for my nails🫶

Customer photo from Christy's reviewCustomer photo from Christy's reviewCustomer photo from Christy's review
Paid $40–60Nail artPolish removalNail painting
JessicaLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Thanks Happy Nails for helping me get the natural sets that stay fresh!

Customer photo from Jessica's reviewCustomer photo from Jessica's review
Paid $140–160Foot massagesNail extensionsNail painting
ReneeLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Love my nails

Customer photo from Renee's review
Paid $40–60Nail artPolish removalNail painting
tammy10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

I absolutely love Happy Nails and Wax! They are super friendly, amazing and very talented. I recommend them to anyone. I am always blown away with their work!

Paid $180–200Foot massagesSculpted nailsNail art
Julia4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Best salon in Jackson. Cindy is great. The entire staff is very professional.

Paid $100–120Foot massagesNail paintingPedicure
Abigail2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I had a great experience barely had to wait and they did great on me and my little sisters nails. Overall a great experience and great work done.

Customer photo from Abigail's reviewCustomer photo from Abigail's review
Paid $120–140Nail artNail extensionsPolish removal
Mebane4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Rose is AMAZING! Very sweet woman. She took her time to make sure I was happy throughout the whole appointment. I will definitely be back.

Paid $60–80Nail artNail extensionsNail painting
AkeenaLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

This is the ONLY place I will go to for my nail services. Nathan, who is amazing is normally my nail tech. But today I had the pleasure of having Tony perform my service. And when I say that I am in awe of my nails, I just love them. I showed Tony my inspo picture and he definitely recreated it for me. 10 out of 10…

Paid $100–120Nail artNail extensionsNail painting
Anna12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

This has always been a great place. Love the way my nails turned out. Even let the girl do something of her own on my ring fingers. Turned out so cute.

Paid $60–80Polish removalNail paintingNail designs
Angela6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Always an amazing job !!! ❤️❤️❤️❤️ this place!

Paid $20–40Nail artNail painting
Marilyn4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Very good

Foot massagesPolish removalNail painting
Becky13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Cindy is great. I recommend her to anyone who wants these services. She’s kind, compassionate and very knowledgeable and professional.

Paid $60–80Polish removalNail paintingNail polish changes
Jennifer5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★

Very nice environment, was very pleased with the service I got

Paid $40–60Nail artNail extensionsNail painting
Megan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Saw Tony for my first visit for manicure and pedicure and he did phenomenal!! Given holiday season he did not rush and did a great job. Highly recommend!

Foot massagesNail paintingGel manicures
Ronda11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

I love this nail salon. Everyone is so friendly. Nathan is my regular nail tech and he always fits a beautiful job! Best place in town!

Paid $40–60Nail paintingAcrylic nailsManicure
Kandice2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I love going to get my nails done here. It’s the only place I go. I go so much they know who I am. lol! You don’t have to wait long. Everyone is so nice and talented. I can show them any design or style and they can do it. I highly recommend!

Paid $80–100Nail artPolish removalNail painting
KristieLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

This is literally the best nail salon I've been to in Jackson, since moving from Memphis! I went to a different salon two days ago and while they were sweet the person who did my nails....didnt do a good job! I came here to have them fixed, they were so helpful, and made sure i liied them every step!The WHOLE salon…

Acrylic nailsFoot massagesHand & foot massages
Emily9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Received a wonderful jelly pedicure!

Paid $80–100Foot massagesPolish removalNail painting
MissyLocal Guide · 38 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★

The guy only did 2 coats of a gel nail polish that looked almost transparent being that thin and possibly only 1 coat of the clear gel, but because my nails were short I didn't say anything. In hindsight sight I wish I had because within 3 to 4 days the polish was chipping off the tips. Should have lasted much…

Paid $80–100Nail painting
AllieLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★

My nail fell off less than a day after they did it. I was unhappy at first but the owner reached out and offered to redo my nails at no cost. Good customer service!

Paid $100–120Nail painting
Pam3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Excellent service

Paid $60–80Foot massagesPolish removalNail painting
Lisa5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Linh always does excellent job with my mani and pedis!!❤️❤️❤️❤️

Paid $80–100Foot massagesPolish removalNail painting
Alisia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Been coming here for years and years and they never disappoint. Each recommendation for a tech when my regular tech is out is always superb as well. Shout out to Will and Johnny for taking my ideas and making them POP! And Mike the manager for always accommodating me and my baby Christina. Go see the staff at Happy…

Sculpted nailsNail artNail painting
Jennifer5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Been going here for a couple years, such great people and talent. Never had bad work here ever! Mike is the best too

Paid $40–60PedicureManicureFoot massages
Lori4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

In the photos is what I requested vs what I received. Will done an amazing job! Happy Nails will always be my go to nail salon! Thanks again Will!

Paid $60–80ManicureSculpted nailsNail extensions
DesolateLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Awesome customer service. All of the nail techs took good care of my daughters and I. Very professional and friendly. I will take my girls back again.

Paid $40–60PedicureSculpted nailsNail art
Ash1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Rose always does a wonderful job. Favorite nail shop.

Paid $60–80PedicureManicureNail painting
Jennifer6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Never had any issues! Always pleased with results and service at this location!! Was very busy today and they had no problem working me in!!

Paid $40–60ManicurePolish removalNail painting
Journey6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

So fast, reasonable prices and everyone is so kind, friendly and helpful!! 🫶🫶

Paid $60–80ManicureNail artPolish removal
Silvia4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Came back to my favorite place!! He never disappoints me! 🤎😄

Foot massagesGel manicuresNail art
Meredith5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My first time in and was happily surprised!! My boyfriend got me a gift certificate here, I got a dip manicure and a deluxe pedicure and I was so pleased! The workers were super nice, helpful and made me feel right at home. The deluxe pedicure was to die for!! Hot stones, a massage, and exfoliation. Plus more!! The…

Acrylic nailsKids' manicuresExfoliation
Kellye1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Rating only, no written review.

Paid $60–80Nail painting
Heidi4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Rating only, no written review.

Paid $60–80Sculpted nailsNail painting
cathyLocal Guide · 43 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Rating only, no written review.

Paid $40–60PedicurePolish removalNail painting
CrystalLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Rating only, no written review.

Paid $60–80PedicureFoot massagesPolish removal

Price

$68+16% vs typical hair salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Pedicure95$43–$66
Manicure85$43–$71
Nail art54$45–$76
Acrylic nails42$48–$83
Foot massages42$45–$76
Nail painting35—
Polish removal31—
Sculpted nails30—

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