Analyzing 10,646,88810.6M ReviewsFor 30,21030.2K Experts

Experts Reviews · Company report
Happy Nails & Wax Jackson logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%86+54.6Reliability 28%86+24.3Replies to reviews 8%78+6.4Experts Score= 85Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE

Happy Nails & Wax Jackson

Jackson, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #57Position by Experts Score among all companies we track in this category. of 121 hair salons · 4.8★ from 338 Google reviews

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Report card

Percentile vs other hair salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Happy Nails & Wax Jackson is better than 86% of hair salons.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Happy Nails & Wax Jackson is better than 86% of hair salons.A
86
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Happy Nails & Wax Jackson is better than —% of hair salons.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Happy Nails & Wax Jackson is better than —% of hair salons.–
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MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Happy Nails & Wax Jackson is better than 100% of hair salons.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Happy Nails & Wax Jackson is better than 78% of hair salons.B
78

Reviews for your job

Customers hired Happy Nails & Wax Jackson for 8 kinds of job.

Happy Nails & Wax Jackson for polish removal

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.31
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$40–60
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 90/100.How Job match is calculatedBuilt only from reviews Google tagged “Polish removal”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 5

All 31 Google reviews tagged “Polish removal” · showing 20

Christy10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Rose does an amazing job❤️They are very friendly and a nice atmosphere ❤️She took her time and does a awesome job! Thanks so much! See you next month❣️Rose is always my go to for my nails🫶

Customer photo from Christy's reviewCustomer photo from Christy's reviewCustomer photo from Christy's review
Paid $40–60Nail artPolish removalNail painting
ReneeLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Love my nails

Customer photo from Renee's review
Paid $40–60Nail artPolish removalNail painting
tammy10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

I absolutely love Happy Nails and Wax! They are super friendly, amazing and very talented. I recommend them to anyone. I am always blown away with their work!

Paid $180–200Foot massagesSculpted nailsNail art
Abigail2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I had a great experience barely had to wait and they did great on me and my little sisters nails. Overall a great experience and great work done.

Customer photo from Abigail's reviewCustomer photo from Abigail's review
Paid $120–140Nail artNail extensionsPolish removal
Anna12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

This has always been a great place. Love the way my nails turned out. Even let the girl do something of her own on my ring fingers. Turned out so cute.

Paid $60–80Polish removalNail paintingNail designs
Marilyn4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Very good

Foot massagesPolish removalNail painting
Becky13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Cindy is great. I recommend her to anyone who wants these services. She’s kind, compassionate and very knowledgeable and professional.

Paid $60–80Polish removalNail paintingNail polish changes
Kandice2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I love going to get my nails done here. It’s the only place I go. I go so much they know who I am. lol! You don’t have to wait long. Everyone is so nice and talented. I can show them any design or style and they can do it. I highly recommend!

Paid $80–100Nail artPolish removalNail painting
Poytrie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great customer service and does a excellent job.

Paid $40–60Foot massagesNail artPolish removal
KristieLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

This is literally the best nail salon I've been to in Jackson, since moving from Memphis! I went to a different salon two days ago and while they were sweet the person who did my nails....didnt do a good job! I came here to have them fixed, they were so helpful, and made sure i liied them every step!The WHOLE salon…

Acrylic nailsFoot massagesHand & foot massages
Diana1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

They were so attentive and eager to make me happy. I will recommend them.

Paid $40–60Polish removal
Emily9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Received a wonderful jelly pedicure!

Paid $80–100Foot massagesPolish removalNail painting
Pam3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Excellent service

Paid $60–80Foot massagesPolish removalNail painting
Edie12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Great job! Love the color!

Paid $100–120Sculpted nailsPolish removalNail repair
Lisa5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Linh always does excellent job with my mani and pedis!!❤️❤️❤️❤️

Paid $80–100Foot massagesPolish removalNail painting
Jennifer5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Been going here for a couple years, such great people and talent. Never had bad work here ever! Mike is the best too

Paid $40–60PedicureManicureFoot massages
DesolateLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Awesome customer service. All of the nail techs took good care of my daughters and I. Very professional and friendly. I will take my girls back again.

Paid $40–60PedicureSculpted nailsNail art
Laura1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Detail oriented and kind and sweet. I really enjoyed myself. They did a great job 👍🏼💯

Paid $40–60PedicureManicureFoot massages
Jennifer6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Never had any issues! Always pleased with results and service at this location!! Was very busy today and they had no problem working me in!!

Paid $40–60ManicurePolish removalNail painting
Journey6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

So fast, reasonable prices and everyone is so kind, friendly and helpful!! 🫶🫶

Paid $60–80ManicureNail artPolish removal

Show more polish removal reviews (11 more) →

Price

$68+16% vs typical hair salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Pedicure95$43–$66
Manicure85$43–$71
Nail art54$45–$76
Acrylic nails42$48–$83
Foot massages42$45–$76
Nail painting35—
Polish removal31—
Sculpted nails30—

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