Harambe Hauls Site Work and Landscape Construction
Landscaping supply store · West Springfield Town, MA · reviewed since 2026
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%98+67.8Reliability 31%95+29.2Experts Score= 97Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#5 of 22 retaining wall contractorsiPosition by Experts Score among all companies we track in this category. · better than 81%
5.0★★★★★24 Google reviews · 16 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Harambe Hauls Site Work and Landscape Construction at a glance
Google reviewers rate this landscaping supply store five stars based on twenty-four reviews, with no owner responses recorded. Customers frequently cite punctuality, clear communication, and competitive pricing for services including topsoil delivery, site work, drainage, and demolition. Recurring themes highlight the quality of materials, such as premium topsoil, and the crew's ability to complete projects on time while maintaining professional conduct. No common criticisms appear in the provided excerpts, which consistently describe the work as efficient and the team as responsive.
Google rating: 5.0 out of 5 from 24 reviews (100% five-star).
Reviews on this page: 24 Google reviews (24 with written comments, 6 with photos).
Owner responses: the business replied to 0% of reviews.
Most recent review: October 11, 2026.
Service: Retaining Wall Contractor serving West Springfield Town, Massachusetts.
Data from Google, last updated October 27, 2026.
Score profile vs other retaining wall contractors
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.
This companyRetaining Wall Contractors median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Harambe Hauls Site Work and Landscape Construction: 98/100 on this factor. Category median: 96.A
98
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Harambe Hauls Site Work and Landscape Construction: 95/100 on this factor. Category median: 94.A
95
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 98.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 99.–
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MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Harambe Hauls Site Work and Landscape Construction: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 87.–
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Bar = this company · dark tick = category median.
Star ratings
24 Google reviews we collected
5.0of 5
5 stars24100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 24 written reviews
100%praise
Praise72100%
Complaints00%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude1724%
Would recommend1419%
Speed & response1318%
Quality & results1115%
Communication68%
Price & value68%
Honesty & trust57%
What customers talk about
We read 24 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Nick was professional, detail-oriented, and committed to making sure I was completely satisfied with the results.”
“I highly recommend Nick and Harambe Hauls Site Work and Landscape Construction to my friends, family, and colleagues without hesitation.”
“I was on a deadline and Nick promised the job would be completed on time and it was!”
“I would like to sincerely thank Nick from Harambe Hauls Site Work and Landscape Construction for the outstanding work he did at my home.”
“Communication was top notch throughout, making the experience stress free and enjoyable.”
“Love the quality of work and the competitive pricing and Nick pays attention to the small details and I am really happy with the landscape and site work .”
“His experience in landscape layout is evident, and operates heavy equipment with skill and ease, always mindful of the integrity of the entire property.”
People customers mention
Nick9 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Glenn3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Everything about my topsoil delivery was exceptional! High quality, very clean topsoil... warm, friendly communication... scheduled for the next day... delivered promptly... even managed to get his truck between a very tight space, and dropped the load right where I needed it to be... couldn't be happier... I had…
Yuriy5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Love the quality of work and the competitive pricing and Nick pays attention to the small details and I am really happy with the landscape and site work . If your in Agawam or close by he’s your guy for anything land scape or site related !
Margaret1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
From start to finish Nick was wonderful to work with! I didn’t know what to do with the space where my above ground pool once stood. Nick made great suggestions, one of which I particularly liked and decided to go with! I was on a deadline and Nick promised the job would be completed on time and it was! Nick even…
Davey2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Great premium top soil! Holds moisture very well. Great for lawns! Im even using it for my garden! Thank you
Mary4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Nick was very responsive, reasonable prices and punctual. He cleaned up at the end and checked in to make sure we were happy before he left the job. Highly recommended.
jimLocal Guide · 12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
The Best in the Business he makes his own material which is excellent A++ Professional from start to finish I'll have you back in the fall for the rest of the back yard. One very happy customer! Thanks! Nick.
Everything about my topsoil delivery was exceptional! High quality, very clean topsoil... warm, friendly communication... scheduled for the next day... delivered promptly... even managed to get his truck between a very tight space, and dropped the load right where I needed it to be... couldn't be happier... I had contacted quite a few companies, and in the end I'm glad I chose Harambe Hauls... Nick has my highest recommendation...! ;-)
Yuriy Panchelyuga5 reviewsiTotal number of Google reviews Yuriy has written across all businesses on Google Maps, not just this one.
Love the quality of work and the competitive pricing and Nick pays attention to the small details and I am really happy with the landscape and site work . If your in Agawam or close by he’s your guy for anything land scape or site related !
Margaret1 reviewiTotal number of Google reviews Margaret has written across all businesses on Google Maps, not just this one.
From start to finish Nick was wonderful to work with! I didn’t know what to do with the space where my above ground pool once stood. Nick made great suggestions, one of which I particularly liked and decided to go with! I was on a deadline and Nick promised the job would be completed on time and it was! Nick even called me the morning of my backyard event to make certain I was happy with the results. What a true professional!
I couldn’t be happier with my new stone patio!
Davey C2 reviewsiTotal number of Google reviews Davey has written across all businesses on Google Maps, not just this one.
Nick was very responsive, reasonable prices and punctual. He cleaned up at the end and checked in to make sure we were happy before he left the job. Highly recommended.
Benjamin Romero2 reviewsiTotal number of Google reviews Benjamin has written across all businesses on Google Maps, not just this one.
I would like to sincerely thank Nick from Harambe Hauls Site Work and Landscape Construction for the outstanding work he did at my home.
From the very beginning, Nick took the time to listen carefully to my concerns and understand the vision I had for my property. He came to my home, walked through the space with me, and fully understood what I wanted to accomplish. His work created a clean, blank canvas that will allow me to bring my future landscaping goals to life.
Nick was professional, detail-oriented, and committed to making sure I was completely satisfied with the results. As a first-time homeowner, having a fresh start with my property was very important to me, and Nick exceeded my expectations.
I highly recommend Nick and Harambe Hauls Site Work and Landscape Construction to my friends, family, and colleagues without hesitation.
Thank you again, Nick, for your excellent work and professionalism!
Sincerely yours
Benjamin Romero
jim fitzsimmonsLocal Guide · 12 reviewsiTotal number of Google reviews jim has written across all businesses on Google Maps, not just this one.
The Best in the Business he makes his own material which is excellent A++ Professional from start to finish I'll have you back in the fall for the rest of the back yard. One very happy customer! Thanks! Nick.
Karen LaJoie Whittle5 reviewsiTotal number of Google reviews Karen has written across all businesses on Google Maps, not just this one.
Nick Maratea from Harambe Hauls exceeded our expectations from start to finish with our recent lawn project. He worked within our budget while still offering thoughtful alternative solutions that truly elevated the project.
His experience in landscape layout is evident, and operates heavy equipment with skill and ease, always mindful of the integrity of the entire property.
The overall experience was seamless and professional from quoting to invoicing, everything was handled promptly and efficiently. Communication was top notch throughout, making the experience stress free and enjoyable. Nick was an absolute pleasure to work with. Highly recommend. Now it’s up to us to do the rest! 🌟🌟🌟🌟🌟
Jennifer Orenstein7 reviewsiTotal number of Google reviews Jennifer has written across all businesses on Google Maps, not just this one.
I can’t say enough good things about Harambe Hauls. After spending thousands of dollars with another company that actually made my lawn worse, I was beyond frustrated. Hiring Nick was the best decision I could have made.
He completely removed my existing lawn, properly graded the property, installed an irrigation system, and seeded everything with precision—and the results speak for themselves. For the first time, I actually have a lawn I’m proud of.
Nick is incredibly professional, responsive, and clearly a master of his craft. He listened to exactly what I wanted, paid close attention to every detail, and executed the project quickly without cutting corners. You can tell he truly takes pride in his work and treats every job like it’s his own property.
If you’re looking for someone who delivers high-quality results and actually knows what they’re doing, I highly recommend Harambe Hauls. The difference in experience and outcome was night and day. My only regret is not hiring him from the start!
Daniel Connors6 reviewsiTotal number of Google reviews Daniel has written across all businesses on Google Maps, not just this one.
