Coffee shop · Pembroke Pines, FL · reviewed since 2026
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%66+41.9Reliability 28%59+16.7Replies to reviews 8%66+5.4Experts Score= 64Not enough data for value; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.64SCORE
BGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#18 of 23 house sitting servicesiPosition by Experts Score among all companies we track in this category. · better than 23%
4.7★★★★★681 Google reviews · 24 photos
86%five-star reviews
4.67★last 12 monthsiAverage stars on reviews from the last 12 months only.
6.2%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Haraz Coffee House 4.7 out of 5 based on 681 reviews, frequently praising the variety of Arab pastries, lattes, and teas along with the welcoming atmosphere. Customers often highlight the friendly staff and the owner’s personal attention, noting that the location serves as a convenient spot for studying due to its extended hours. However, recurring criticisms involve high pricing for specific items, such as the viral cookie dessert, and occasional concerns regarding cleanliness, including dirty tables and food safety practices.
Google rating: 4.7 out of 5 from 681 reviews (86% five-star).
Reviews on this page: 681 Google reviews (579 with written comments, 137 with photos).
Owner responses: the business replied to 9% of reviews.
Most recent review: November 13, 2026.
Service: House Sitting serving Pembroke Pines, Florida.
Data from Google, last updated November 13, 2026.
Score profile vs other house sitting services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.
Haraz Coffee HouseHouse Sitting Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Haraz Coffee House: 66/100 on this factor. Category median: 85.B
66
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Haraz Coffee House: 59/100 on this factor. Category median: 75.C
59
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 97.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 99.–
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MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Haraz Coffee House: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Haraz Coffee House: 66/100 on this factor. Category median: 45.B
66
Bar = this company · dark tick = category median.
Star ratings
681 Google reviews we collected
4.7of 5
5 stars58386%
4 stars365%
3 stars203%
2 stars172%
1 star254%
Praise vs complaints
Phrases our text analysis found in 579 written reviews
96%praise
Praise54596%
Complaints244%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude24243%
Would recommend10919%
Quality & results10118%
Honesty & trust448%
Speed & response377%
Price & value244%
Communication122%
What customers talk about
We read 579 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The service is 10/10, fast service, workers are nice.”
“Not exaggerating, everything was 10/10 we were so impressed.”
“The wifi and charging ports are helpful for students, but I wouldn't recommend coming here for coffee or for a calm atmosphere.”
“Very friendly excellent service very pleasant food was delicious”
“This restaurant is rubbish, the service is horrible.”
“Friendly, welcoming, and genuinely engaged from the moment you walk in.”
“she’s strategic, quick with drinks, and very sweet.”
“The atmosphere was immensely busy and loud, with a large, slow line never ceasing for hours.”
“They have other and they were reasonably priced at 10 dollars a pop.”
“We were genuinely excited to try it, but the overall experience was disappointing and left us feeling that the wait was not worth it.”
“He was so sweet and took the time to explain where the pistachios were imported from.”
People customers mention
Andrea26 reviews
Pray14 reviews
Emma12 reviews
Yemeni12 reviews
Latte11 reviews
Marwa11 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
AndiLocal Guide · 12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 hours ago★★★★★
A new favorite! I dashed the Potato Puff and the Spinach Arab Pie with a Habibti Frappe and a Adeni/Karak Chai. Absolutely delicious! The Potato Puff reminded me of a samosa in a buttery flaky pastry. Fantasic little breakfast snack. The Spinach Arab Pie was savory, tangy and spicy. The dough was fabulous.The…
Andrea9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 hours ago★★★★★
Everything was delicious!! Best place to work and have a delicious treat!! 🤓☕️ amazing service from Malek 🙌🏻
julianaLocal Guide · 15 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 hours ago★★★★★
Everything is delicious, the owner himself took care of us. I’ll be definitely be back
katelyn5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 hours ago★★★★★
I love haraz! The atmosphere is super clean, and comforting. The service is 10/10, fast service, workers are nice. There are so many food options, from pastries to deserts and Arab foods! Great place to study, opens early and closes late!
Nadia8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 15 hours ago★★★★★
Came here with my friend and we both got crème brûlée lattes, empanada and potato samosas . Not exaggerating, everything was 10/10 we were so impressed. We ended up sitting inside instead of taking our order to go and the atmosphere is great too, I would definitely come back and study here! While sitting the kind…
AnthonyLocal Guide · 16 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★
Very good coffee and pasteries, i come here all the time to study and order a Haraz Latte. Very tasty and the desserts look AMAZING but due to my self discipline and diet i resist. 10/10
A new favorite! I dashed the Potato Puff and the Spinach Arab Pie with a Habibti Frappe and a Adeni/Karak Chai. Absolutely delicious! The Potato Puff reminded me of a samosa in a buttery flaky pastry. Fantasic little breakfast snack. The Spinach Arab Pie was savory, tangy and spicy. The dough was fabulous.The Habibti Frappe was hazelunt heaven. (I got mine with oat milk and it was divine.) Adeni/Karak Chai packs a little punch. Flovorful, rich and spicy. This will become part of my regular rotation. I honestly can't wait to order again.
Order type: Delivery
Meal type: Breakfast
Price per person: $20–30
Andrea Nylander9 reviewsiTotal number of Google reviews Andrea has written across all businesses on Google Maps, not just this one.
I love haraz! The atmosphere is super clean, and comforting. The service is 10/10, fast service, workers are nice. There are so many food options, from pastries to deserts and Arab foods! Great place to study, opens early and closes late!
Order type: Dine in
Meal type: Other
Price per person: $10–20
Reservation: Reservations not required
GokulaLocal Guide · 460 reviewsiTotal number of Google reviews Gokula has written across all businesses on Google Maps, not just this one.
Came here with my friend and we both got crème brûlée lattes, empanada and potato samosas . Not exaggerating, everything was 10/10 we were so impressed. We ended up sitting inside instead of taking our order to go and the atmosphere is great too, I would definitely come back and study here! While sitting the kind owner stopped by to make sure we were okay, and let us try a piece of their baklava…It was the best I’ve ever had. Come here if you want great coffee and amazing food! (Food not pictured, we ate it too fast 😂)
Anthony TorresLocal Guide · 16 reviewsiTotal number of Google reviews Anthony has written across all businesses on Google Maps, not just this one.
Very good coffee and pasteries, i come here all the time to study and order a Haraz Latte. Very tasty and the desserts look AMAZING but due to my self discipline and diet i resist. 10/10
Order type: Dine in
Price per person: $10–20
yuya sanchez5 reviewsiTotal number of Google reviews yuya has written across all businesses on Google Maps, not just this one.
The prices are simply too high. We paid $39 for one cappuccino, one chai latte, and one small slice of cake.
For that price, I would expect a much higher level of service and an overall experience that justifies the cost. Instead, the service is very much Starbucks-style: you order at the counter, collect your own drinks and food, and serve yourself.
Order type: Dine in
Price per person: $30–40
Group size: 2 people
Wait time: No wait
Recommendation for vegetarians: Not sure
Parking space: Plenty of parking
Parking options: Free parking lot
Response from the owner · 3 days ago
Thank you for sharing your feedback. We understand that a $39 total for two drinks and a slice of cake comes with expectations, and we’re sorry the service and overall experience fell short. We’d appreciate the opportunity to review your receipt and learn more about your visit. Please email us at [email protected] with your order details so we can follow up directly.
Mohammed Faruk2 reviewsiTotal number of Google reviews Mohammed has written across all businesses on Google Maps, not just this one.
Haraz Coffee in Pembroke Pines is a cozy spot with friendly staff and excellent customer service. I really enjoyed both the coffee and the hot elaichi tea. The coffee was smooth and delicious, and the tea had a rich cardamom aroma and a warm, spiced flavor that reminded me of Indian masala chai. I’d happily go back for either one. Highly recommend!
