Pet sitter · Pembroke Pines, FL · reviewed since 2017
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%97+25.3Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#1 of 23 house sitting servicesiPosition by Experts Score among all companies we track in this category. · better than 100%
5.0★★★★★159 Google reviews · 24 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Jill's Next Door Dog Walking & Pet Services, LLC at a glance
Google reviewers give Jill's Next Door Dog Walking & Pet Services a 5/5 rating based on 159 reviews, with the owner responding to 95% of feedback. Customers consistently highlight punctuality, detailed communication via photos and updates, and careful adherence to specific pet routines. The service is described as professional and organized, providing peace of mind for owners of dogs and cats. No recurring criticisms or low-star patterns appear in the provided excerpts.
Google rating: 5.0 out of 5 from 159 reviews (100% five-star).
Reviews on this page: 159 Google reviews (127 with written comments, 10 with photos).
Owner responses: the business replied to 95% of reviews.
Most recent review: September 6, 2026.
Service: House Sitting serving Pembroke Pines, Florida.
Data from Google, last updated November 13, 2026.
Score profile vs other house sitting services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and value; weakest: reliability.
This companyHouse Sitting Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Jill's Next Door Dog Walking & Pet Services, LLC: 100/100 on this factor. Category median: 85.A
100
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Jill's Next Door Dog Walking & Pet Services, LLC: 97/100 on this factor. Category median: 75.A
97
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Jill's Next Door Dog Walking & Pet Services, LLC: 99/100 on this factor. Category median: 97.A
99
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Jill's Next Door Dog Walking & Pet Services, LLC: 100/100 on this factor. Category median: 99.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Jill's Next Door Dog Walking & Pet Services, LLC: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 45.–
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Bar = this company · dark tick = category median.
Star ratings
159 Google reviews we collected
5.0of 5
5 stars159100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 127 written reviews
98%praise
Praise18998%
Complaints42%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price536%
Reasonable964%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude4925%
Would recommend4121%
Honesty & trust3619%
Quality & results2412%
Speed & response2111%
Communication168%
Price & value63%
What customers talk about
We read 127 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Melissa did an incredible job caring for my puppy this weekend!”
“I would recommend Jill’s Next Door service to anyone that is anxious leaving their beloved pet!”
“Melissa is assigned as the primary walker for Rhubarb and I cannot recommend her enough.”
“It was obvious they weren’t simply checking off a list—they genuinely spent time with our pets and cared about each of them.”
“I had the most wonderful experience using Jill’s company !”
“Jill, the owner, is absolutely amazing with communication—always responsive, organized, and incredibly reassuring.”
“She shows up on time, communicates in timely manners, and even notified me if she found anything different with Rhubarb.”
“The prices were super reasonable and the whole service was seamless and easy.”
People customers mention
Melissa5 reviews
Lori3 reviews
Shelly3 reviews
Shawna3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Jill's Next Door Dog Walking & Pet Services, LLC for 4 kinds of job. Pick one to see what they paid and said.
Angela10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Melissa did an incredible job caring for my puppy this weekend! I had an amazing trip knowing she was in capable hands. I would recommend Jill’s Next Door service to anyone that is anxious leaving their beloved pet!
Reasonable priceOther pet sitting (in-home)Dog walking
Margaret8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Melissa is a gem! My dog adores her! This is the first time I have left her in 2 years that she does not tear something up when I get home because she is mad I left her. Melissa literally crawled under my bed and laid with my scared pup during a thunderstorm. Jill also has thought of everything in the onboarding…
Reasonable priceDog walkingDog sitting (in-home)
TracyLocal Guide · 21 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
We just to moved to the Boca area and wanted to find a really good pet sitter for our two cats and we left for a trip and had Lori W as our pet sitter from Jill’s and she was amazing! We will definitely use them again! Very personable, loves cats and took pics, and followed all their routines perfectly! Thank You!! Sunny and Coco love you!
Reasonable priceOther pet sitting (in-home)
Jill5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
I had the most wonderful experience using Jill’s company !
Drea was so loving and so thorough following all of my instructions .
She also was extremely neat and tidy in my home .
I am so thrilled to have someone that I can trust implicitly to step in to take care of my precious furbabies when needed .
I have already…
Reasonable priceOther pet sitting (in-home)Dog walking
Christina6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
As a neurotic cat Mom, I can not say enough amazing things about JND! From my very first inquiry and throughout the entire pet sitting service, Jill and her team were extremely accommodating, detail oriented, attentive and caring. Drea did an amazing job taking care of our kitties. She went above and beyond and we…
Jessie7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★
Jill and her team have been wonderful to Rhubarb and I. Melissa is assigned as the primary walker for Rhubarb and I cannot recommend her enough. She is very detail-oriented, observant, and loving towards Rhubarb. She shows up on time, communicates in timely manners, and even notified me if she found anything…
Melissa did an incredible job caring for my puppy this weekend! I had an amazing trip knowing she was in capable hands. I would recommend Jill’s Next Door service to anyone that is anxious leaving their beloved pet!
Price assessment: Reasonable price
Services: Other pet sitting (in-home), Dog walking
Response from the owner · a month ago
Thank you so much Angela!! We appreciate you!!
Lauren WagnerLocal Guide · 15 reviewsiTotal number of Google reviews Lauren has written across all businesses on Google Maps, not just this one.
⭐⭐⭐⭐⭐
I cannot say enough wonderful things about Jills Next Door Dog Walking & Pet Services, LLC. Jill, the owner, is absolutely amazing with communication—always responsive, organized, and incredibly reassuring. From the beginning, she made sure her team understood every detail of our pets’ routines, which gave us so much peace of mind while we were away.
Raquel and Sabrina were phenomenal taking care of all four of our animals. One of our dogs is blind and requires medication throughout the day, and they were incredibly attentive to his schedule, safety, and individual needs. Our other dog unfortunately became sick while we were away, and they went above and beyond to care for him, monitor how he was doing, make sure he was eating what he needed, and keep us updated.
They were equally amazing with our cats—keeping their litter boxes clean, food and water filled, giving them plenty of love and attention, and making sure their food was kept separate from the dogs.
The communication was exceptional. We received photos and detailed updates on each animal, including how they were eating, behaving, and feeling. It was obvious they weren’t simply checking off a list—they genuinely spent time with our pets and cared about each of them.
They also took incredible care of our home. I completely trust Jill and her team in our house, which is so important to me. Everything was kept clean, organized, and in order. They brought packages inside, even helped with changing the sheets, and handled all of the little things that made coming home from a trip so much easier. I felt completely safe and comfortable knowing both our animals and our home were in their hands.
The overall level of service is truly exceptional. Jill runs an incredibly professional and caring business, and Raquel and Sabrina are absolutely amazing. We came home to four happy, loved, well-cared-for animals and a beautifully kept home.
I would recommend Jills Next Door Dog Walking & Pet Services, LLC to anyone looking for compassionate, reliable, and trustworthy pet care. Finding people you completely trust with both your animals and your home is priceless. Five stars isn’t enough—we wouldn’t want to trust our pets with anyone else!
Price assessment: Great price
Services: Other pet sitting (in-home), Dog walking, Cat sitting (in-home), Dog sitting (in-home)
Response from the owner · 2 months ago
Thanks SO MUCH Lauren! Always a pleasure working with you!
Margaret Small8 reviewsiTotal number of Google reviews Margaret has written across all businesses on Google Maps, not just this one.
Melissa is a gem! My dog adores her! This is the first time I have left her in 2 years that she does not tear something up when I get home because she is mad I left her. Melissa literally crawled under my bed and laid with my scared pup during a thunderstorm. Jill also has thought of everything in the onboarding process. I was able to leave notes and send instructions via email/text and they all get added to the file for ease of use to all watching my dog. We will be using this service over and over again! Thank you for taking such good care of Olivia!
Price assessment: Reasonable price
Services: Dog walking, Dog sitting (in-home)
Response from the owner · 3 months ago
Aww thanks so much Meg! We love working with you!!
Tracy H.Local Guide · 21 reviewsiTotal number of Google reviews Tracy has written across all businesses on Google Maps, not just this one.
We just to moved to the Boca area and wanted to find a really good pet sitter for our two cats and we left for a trip and had Lori W as our pet sitter from Jill’s and she was amazing! We will definitely use them again! Very personable, loves cats and took pics, and followed all their routines perfectly! Thank You!! Sunny and Coco love you!
Price assessment: Reasonable price
Services: Other pet sitting (in-home)
Response from the owner · 3 months ago
Tracy, thank you so much for your kind review! We love working with you! ♥️
Jill Rizen5 reviewsiTotal number of Google reviews Jill has written across all businesses on Google Maps, not just this one.
I had the most wonderful experience using Jill’s company !
Drea was so loving and so thorough following all of my instructions .
She also was extremely neat and tidy in my home .
I am so thrilled to have someone that I can trust implicitly to step in to take care of my precious furbabies when needed .
I have already referred Jill’s pet sitting to one of my friends .
Price assessment: Reasonable price
Services: Other pet sitting (in-home), Dog walking
Response from the owner · 8 months ago
Oh Jill, what a wonderful review! We appreciate you so much!
Christina Gallucci6 reviewsiTotal number of Google reviews Christina has written across all businesses on Google Maps, not just this one.
As a neurotic cat Mom, I can not say enough amazing things about JND! From my very first inquiry and throughout the entire pet sitting service, Jill and her team were extremely accommodating, detail oriented, attentive and caring. Drea did an amazing job taking care of our kitties. She went above and beyond and we were SO appreciative of her care and consideration. We will definitely continue to use JND whenever we need our babies looked after.
Response from the owner · 8 months ago
Thank you SO MUCH CHRISTINA! ♥️
Jessie Tran7 reviewsiTotal number of Google reviews Jessie has written across all businesses on Google Maps, not just this one.
Jill and her team have been wonderful to Rhubarb and I. Melissa is assigned as the primary walker for Rhubarb and I cannot recommend her enough. She is very detail-oriented, observant, and loving towards Rhubarb. She shows up on time, communicates in timely manners, and even notified me if she found anything different with Rhubarb. I am certainly glad that I have found their service! Being able to set up the appointments through an app is also convenient as well.
Price assessment: Reasonable price
Services: Dog walking
Response from the owner · 9 months ago
Thank you so much Jessie! It’s such a pleasure working with you!
Christina Seamster7 reviewsiTotal number of Google reviews Christina has written across all businesses on Google Maps, not just this one.
Thanks to Jill's Next Door Dog Walking & Pet Services, we truly enjoy our vacations because we have complete peace of mind knowing our pets are loved, safe, and exceptionally cared for. Lori has gone above and beyond in the most thoughtful ways, even taking our dog’s blankets home to wash, which says everything about the level of care and heart they bring to what they do. Love them!!
Price assessment: Great price
Services: Dog walking, Dog sitting (in-home)
Response from the owner · 9 months ago
Thank you so much! We love working with you!
Tanner Braun2 reviewsiTotal number of Google reviews Tanner has written across all businesses on Google Maps, not just this one.
I’ve been relying on Jill and her team to cat sit whenever my partner and I are out of town, and I wish I could give them a review higher than 5 stars. The entire organization is extremely professional, super responsive, and highly attentive to every detail we mention and request we make. They always provide detailed updates with photos after appointments that put my partner and I at ease while we’re away. Everyone I have interacted with has been incredibly kind and trustworthy - shoutout to Sabrina for being such a consistent, caring, and reliable cat sitter! If you’ve been looking for the perfect pet sitter, you won’t find anyone better than Jill’s team.
Price assessment: Great price
Services: Cat sitting (in-home)
Response from the owner · 9 months ago
Tanner, we can’t thank you enough! We appreciate you!
Linda1 reviewiTotal number of Google reviews Linda has written across all businesses on Google Maps, not just this one.
I highly recommend Jill’s Next Door Pet Service for anyone who needs attentive and compassionate care. Melissa,our pet sitter, was reliable and gentle. She even persuaded Rylee to come out of hiding for scratches and loving. I had complete peace of mind knowing Rylee was in such caring hands.
Price assessment: Reasonable price
Services: Other pet sitting (in-home), Cat sitting (in-home)
