Analyzing 10,634,67110.6M ReviewsFor 30,17630.2K Experts
Google reviewers rate the salon 4.8 out of 5 based on 236 reviews, noting that the owner responds to all feedback. Customers frequently praise the staff for their professionalism, kindness, and attention to detail, often highlighting punctuality and reasonable pricing for services like grooming and bathing. However, several low-star reviews criticize the business for inconsistent pricing, unexpected charges based on pet behavior, and instances where grooming results did not match specific client requests.
Data from Google, last updated November 13, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Bar = this company · dark tick = category median.
236 Google reviews we collected
Phrases our text analysis found in 198 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 198 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Woww they did such an amazing job with my 16 yr old dog Eli.”
“Worst place ever!”
“These people are very professional and very caring and good of what they’re doing.”
“I’ve been bringing my dogs here for a long time, and I highly recommend this place.”
“Never again!”
“Consistently good service, reasonable prices and I think my dog enjoys it too bc she always happy when she arrives.”
“And just because they finished earlier not only they increased the price but they wanted to unfairly overcharge for the pick up.”
“I have been bringing my anxious little dog here for about 3 years now and they always do a great job and fit us in quickly.”
“The team is always friendly, professional, and genuinely cares about customer satisfaction.”
“They listened attentively to my requests and offered valuable suggestions based on their expertise.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired V.I.P. Pets Salon for 8 kinds of job. Pick one to see what they paid and said.
They are the best pet grooming in Miami at Pembroke VIP Pets Salon. My furry friend turned out looking wonderful!💖
I want to thank Marta and her team at VIP for doing a much needed clean grooming on my overly furry stubborn little family member
Woww they did such an amazing job with my 16 yr old dog Eli. He looks sooo amazing! 🤩 Martha did such a great job! 👏 I’m so happy and relieved! He smells amazing, the store inside smells amazing as well! I would 1000 recommend this place honestly! I’m so happy I came here ! ❤️ They treated us so warmly 🌹
they did such a good job with my dog ! i highly recommend super professional and friendly
This place is so amazing. Milo loves it there :). Thank you. He looks great!!!!
These people are very professional and very caring and good of what they’re doing. I never seen my dog so happy and beautiful. I’m looking forward to from here and on take him to this place. I feel so welcome bringing my puppy there. Thank you again.
| Job | Reviews | Category typical |
|---|---|---|
| Dog ear cleaning | 5 | — |
| Dog grooming | 4 | — |
| Dog bathing and blow dry | 4 | — |
| Dog grooming and styling | 3 | — |
| Dog full service grooming | 3 | — |
| Dog anal gland expression | 3 | — |
| Dog teeth brushing | 3 | — |
| Dog nail trimming | 2 | — |
4.8 ★★★★★ 236 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Excelente atención y servicio!
🙏🏻Gracias Fabiola por esas ⭐⭐⭐⭐⭐ Siempre nos esmeramos para ofrecer el mejor servicio posible a todos nuestros clientes.
They are the best pet grooming in Miami at Pembroke VIP Pets Salon. My furry friend turned out looking wonderful!💖
🙏🏻 WOW Simón. We really appreciate your kind review. It's always a pleasure to have you as a wonderful client. 💖
I want to thank Marta and her team at VIP for doing a much needed clean grooming on my overly furry stubborn little family member
Thank you so much, Maurice! ⭐🐾 We truly appreciate your kind words and your trust in V.I.P. PETS SALON. Marta and our team were very happy to help with your lovely Kahlua’s grooming and care. We’re glad you had a great experience, and we look forward to welcoming you both again soon! 💙🐶
Woww they did such an amazing job with my 16 yr old dog Eli. He looks sooo amazing! 🤩 Martha did such a great job! 👏 I’m so happy and relieved! He smells amazing, the store inside smells amazing as well! I would 1000 recommend this place honestly! I’m so happy I came here ! ❤️ They treated us so warmly 🌹
Thank you so much, Ruby! ⭐🐾 We truly appreciate your beautiful review and recommendation. We’re so happy to hear that Eli looks amazing, smells great, and had such a positive experience with Martha and our team. It means a lot to know you felt welcomed and well taken care of. Eli is such a sweetheart, and we look forward to seeing you both again soon at V.I.P. PETS SALON! 💙🐶🌹
they did such a good job with my dog ! i highly recommend super professional and friendly
Thank you so much, Dunia! ⭐🐾 We truly appreciate your kind words and your recommendation. It makes us very happy to know you loved our work and felt welcomed by our team. It was a pleasure taking care of your dog, and we look forward to seeing you both again soon at V.I.P. PETS SALON! 💙🐶
This place is so amazing. Milo loves it there :). Thank you. He looks great!!!!
😍Thank you so much. It was a pleasure to have you here
These people are very professional and very caring and good of what they’re doing. I never seen my dog so happy and beautiful. I’m looking forward to from here and on take him to this place. I feel so welcome bringing my puppy there. Thank you again.
🙏🏻Thank you so much for your kind words! At V.I.P. Pets Salon, we love paying attention to every detail to ensure our 🦴 puppies feel spoiled, happy, and, of course, beautiful. Knowing Zeus was so happy is our greatest satisfaction! 💖It will be an absolute pleasure to welcome you both back on your next visit!
I’ve been bringing my dogs here for a long time, and I highly recommend this place. The team is always friendly, professional, and genuinely cares about customer satisfaction. They consistently do their best to accommodate requests and make sure both pets and owners leave happy. It’s not easy to find a place you can trust with your pets, and this is definitely one of them. Thank you for always taking great care of my girls!
Thank you so much for your loyalty and for recommending us! It means the world to our team to know that you trust us with your girls. We love having them with us and are always happy to go the extra mile to make sure you all have a great experience. Thank you for being such a wonderful part of the V.I.P. Pets Salon family!
Le doy 10000 estrellas. Servicio, atención , experiencia, y calidad. V.I.P. La mejor estética para mascotas.
🙏🏻¡Gracias de corazón, Maria! ⭐🐾 Nos alegra muchísimo saber que tu experiencia en V.I.P. PETS SALON fue excelente. Fluffy es un amor, y fue un placer consentirla y atenderla como se merece. Agradecemos mucho tus palabras y esas hermosas fotos. ¡Los esperamos pronto para seguir cuidando a Fluffy con todo el cariño! 💙🐶
The best grooming ever!!! Thank you so much for the wonderful work.very nice and kind with Coco and me😊🙏❤️ Highly recommend
Thank you so much for your kind words! We are thrilled to hear that you and Coco had such a wonderful experience at VIP Pets Salón. Making our clients (and their furry babies!) feel comfortable and happy is our top priority. We can’t wait to see you both again soon
Analyzing 10,634,67110.6M ReviewsFor 30,17630.2K Experts
