Landscape architect · Farmers Branch, TX · reviewed since 2015
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%72+49.8Reliability 31%67+20.6Craft & service penalty28−7.2Momentum penalty67−3.3Experts Score= 60Not enough data for value, replies to reviews; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.60SCORE
BGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#39 of 42 landscape designersiPosition by Experts Score among all companies we track in this category. · better than 7%
4.7★★★★★27 Google reviews · 24 photos
93%five-star reviews
4.25★last 12 monthsiAverage stars on reviews from the last 12 months only.
5%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Customers describe the firm as professional and communicative, noting punctual project completion and meticulous attention to detail in services like pool construction, outdoor kitchens, and turf installation. Reviews highlight that the quality of workmanship often exceeds expectations, though one customer notes the pricing is expensive. A recurring criticism involves unresponsiveness, with one reviewer reporting that multiple attempts to contact the company via phone, email, and online forms went unanswered.
Google rating: 4.7 out of 5 from 27 reviews (93% five-star).
Reviews on this page: 27 Google reviews (15 with written comments, 2 with photos).
Owner responses: the business replied to 78% of reviews.
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and reliability; weakest: craft & service.
This companyLandscape Designers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Harold Leidner Landscape Architects: 72/100 on this factor. Category median: 87.B
72
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Harold Leidner Landscape Architects: 67/100 on this factor. Category median: 83.B
67
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Harold Leidner Landscape Architects: 28/100 on this factor. Category median: 78.D
28
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 98.–
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MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Harold Leidner Landscape Architects: 67/100 on this factor. Category median: 100.B
67
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 84.–
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Bar = this company · dark tick = category median.
Star ratings
27 Google reviews we collected
4.7of 5
5 stars2593%
4 stars00%
3 stars00%
2 stars14%
1 star14%
Praise vs complaints
Phrases our text analysis found in 15 written reviews
95%praise
Praise1995%
Complaints15%
Topic share
How often each topic comes up in the written reviews
6topics
Quality & results525%
Staff & attitude525%
Would recommend525%
Communication315%
Speed & response15%
Honesty & trust15%
What customers talk about
We read 15 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Their work was executed with meticulous attention to detail and care.”
“to other companies that I had worked with in the past, the level of professionalism and the dedication the Harold Leidner team has shown me during th…”
“I am strongly recommend this company to anyone who’s dreaming of having an oasis of their own in their property.”
“They provided high quality workmanship and excellent communication throughout the process.”
“They were professional and very responsive and our project turned out better than anticipated.”
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
CCoryLocal Guide · 19 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★
Impeccable quality and service. The team cares about you and your project as much as you care about your own home.
Stone landscapingJetted lap pool constructionInground pool installation
CChBr5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
I contacted Harold Leidner for my fix upper front yard at the beginning, but I chose to go the whole nine yards and get an overhaul for my side and backyard as well.
They have been extremely delighted to work with from start to finish. Their work was executed with meticulous attention to detail and care. Compared…
SSomer10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
They turned our backyard into an incredible space. Every contractor associated with the project was professional and courteous. Our project was completed right on schedule and looks absolutely beautiful. Very highly recommend!!
RRon5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
Both Harold and Brent were true professionals and did an outstanding job. They provided high quality workmanship and excellent communication throughout the process. If you are looking for high quality workmanship with attention to detail, I would highly recommend them. The project exceeded our expectations.
BB.Local Guide · 17 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
They do exquisite work - I could not be more impressed with Harold Leidner Landscape Architects from start to finish in their process of creating an absolutely beauiful outdoor experience. If you want a luxury pool and an outdoor kitchen area you'll never want to leave - this is the expert for you.
RRyan2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Very professional and communicative throughout! I was referred by a friend and it far exceeded my expectations. Absolute top tier in my opinion
Impeccable quality and service. The team cares about you and your project as much as you care about your own home.
Services: Stone landscaping, Jetted lap pool construction, Inground pool installation, Rock landscaping, Spa & hot tub installation, Lawn landscaping, Green landscaping, Pool landscaping, Yard grading, Tree landscaping, Custom Swimming pool design, Retaining walls, Hardscaping, Landscape management, Landscaping design, Service not listed
Response from the owner · 9 months ago
Thank you very much for sharing your experience. It means a great deal to us to know that our care for your project came through. Providing impeccable quality while genuinely caring for our clients and their property is at the heart of what we do, and we’re truly grateful for the trust you placed in our team and for the opportunity to work with you.
-Harold
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Diane Abel1 reviewiTotal number of Google reviews Diane has written across all businesses on Google Maps, not just this one.
Thank you very much. We pride ourselves on our commitment to excellence and on serving as a company that guides you from beginning to end—through design, construction, and the continuity of concierge maintenance care. We truly appreciate you choosing us for your property.
C
ChBr - LF5 reviewsiTotal number of Google reviews ChBr has written across all businesses on Google Maps, not just this one.
I contacted Harold Leidner for my fix upper front yard at the beginning, but I chose to go the whole nine yards and get an overhaul for my side and backyard as well.
They have been extremely delighted to work with from start to finish. Their work was executed with meticulous attention to detail and care. Compared to other companies that I had worked with in the past, the level of professionalism and the dedication the Harold Leidner team has shown me during the duration of the construction was among the best in the market.
I am strongly recommend this company to anyone who’s dreaming of having an oasis of their own in their property. It was the best choice I have made for my yards, bar none.
Response from the owner · Edited 11 months ago
Thank you so much for your heartfelt review! We are thrilled that you chose us for not only your front yard but also your side and backyard transformations. It was a pleasure working with you from start to finish, and we're delighted that our meticulous attention to detail and professionalism stood out to you.
Your recommendation means the world to us, and we're honored to have helped create your personal oasis. If you ever have any future landscaping needs or new projects in mind, please don't hesitate to reach out. We're always here to help bring your visions to life.
-Harold
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Louis Sierra3 reviewsiTotal number of Google reviews Louis has written across all businesses on Google Maps, not just this one.
They turned our backyard into an incredible space. Every contractor associated with the project was professional and courteous. Our project was completed right on schedule and looks absolutely beautiful. Very highly recommend!!
Response from the owner · 11 months ago
Thank you so much for your thoughtful and generous review. Creating an outdoor space that feels both beautiful and functional is always our goal, and it was a pleasure transforming your backyard into a place you can truly enjoy. We’re delighted to hear that your experience—from our team to our contractors—reflected the level of care and professionalism we strive for. We’re thrilled the project came together beautifully and right on schedule, and we sincerely appreciate your high recommendation.
R
Ron Burke5 reviewsiTotal number of Google reviews Ron has written across all businesses on Google Maps, not just this one.
Both Harold and Brent were true professionals and did an outstanding job. They provided high quality workmanship and excellent communication throughout the process. If you are looking for high quality workmanship with attention to detail, I would highly recommend them. The project exceeded our expectations.
Response from the owner · 11 months ago
Thank you so much for your thoughtful review. It was a pleasure working with you, and I truly appreciate your kind words about Brent.
High-quality workmanship, clear communication, and attention to detail are at the core of how we approach every project, and I’m thrilled to know that your experience reflected that, and that the outcome exceeded your expectations.
Thank you again for your trust and for the high recommendation.
– Harold
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B. PerkinsLocal Guide · 17 reviewsiTotal number of Google reviews B. has written across all businesses on Google Maps, not just this one.
They do exquisite work - I could not be more impressed with Harold Leidner Landscape Architects from start to finish in their process of creating an absolutely beauiful outdoor experience. If you want a luxury pool and an outdoor kitchen area you'll never want to leave - this is the expert for you.
Response from the owner · 11 months ago
Thank you so much for your incredibly generous review. It was a true pleasure working with you from start to finish, and I’m thrilled to hear that your outdoor space and the experience along the way made such a strong impression.
Creating luxury pools and outdoor living environments that clients never want to leave is exactly what we strive for, and your words mean a great deal to our entire team. Thank you again for your trust and for such a heartfelt recommendation.
– Harold
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Ryan2 reviewsiTotal number of Google reviews Ryan has written across all businesses on Google Maps, not just this one.
Very professional and communicative throughout! I was referred by a friend and it far exceeded my expectations. Absolute top tier in my opinion
Response from the owner · 11 months ago
Thank you for the fantastic review. I’m grateful you were referred to us and even more grateful to hear the experience surpassed your expectations. Professionalism, communication, and delivering exceptional results are our priorities, and your kind words mean a great deal. Thank you again for trusting us.
R
Robert Crockem6 reviewsiTotal number of Google reviews Robert has written across all businesses on Google Maps, not just this one.
Robert,
Thank you so much for your thoughtful review. It was a pleasure working with you, and I’m thrilled to hear that the project turned out even better than you anticipated.
Professionalism, clear and consistent communication and delivering an elevated final result are always our priorities, and it means a great deal to know that came through in your experience. Thank you again for trusting our team with your property.
– Harold
