iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%59+32.2Reliability 24%55+13.3Value 14%100+14.1Replies to reviews 7%29+2.1Craft & service penalty99−0.1Experts Score= 62Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.62SCORE
BGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#16 of 26 veterinary surgeonsiPosition by Experts Score among all companies we track in this category. · better than 40%
4.6★★★★★202 Google reviews
86%five-star reviews
4.71★last 12 monthsiAverage stars on reviews from the last 12 months only.
5.6%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Harrisburg Veterinary Clinic 4.6 out of 5 based on 202 reviews, with the owner responding to only 3% of them. Customers frequently praise the staff’s friendliness, quick appointment times, and reasonable pricing for services like spaying, neutering, and emergency care. However, some lower-rated reviews criticize the clinic for perceived overcharging, inadequate follow-up on post-surgery care, and a lack of direct communication with veterinarians regarding specific pet concerns.
Google rating: 4.6 out of 5 from 202 reviews (86% five-star).
Reviews on this page: 202 Google reviews (117 with written comments, 9 with photos).
Owner responses: the business replied to 3% of reviews.
Most recent review: August 28, 2026.
Service: Veterinary Surgeon serving Bay, Arkansas.
Data from Google, last updated October 26, 2026.
Score profile vs other veterinary surgeons
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Harrisburg Veterinary ClinicVeterinary Surgeons median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Harrisburg Veterinary Clinic: 59/100 on this factor. Category median: 77.C
59
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Harrisburg Veterinary Clinic: 55/100 on this factor. Category median: 64.C
55
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Harrisburg Veterinary Clinic: 99/100 on this factor. Category median: 88.A
99
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Harrisburg Veterinary Clinic: 100/100 on this factor. Category median: 80.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Harrisburg Veterinary Clinic: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Harrisburg Veterinary Clinic: 29/100 on this factor. Category median: 47.D
29
Bar = this company · dark tick = category median.
Star ratings
202 Google reviews we collected
4.6of 5
5 stars17386%
4 stars94%
3 stars21%
2 stars21%
1 star168%
Praise vs complaints
Phrases our text analysis found in 117 written reviews
92%praise
Praise11092%
Complaints108%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price330%
Reasonable770%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude5243%
Price & value2218%
Quality & results119%
Would recommend119%
Honesty & trust98%
Speed & response87%
Communication76%
What customers talk about
We read 117 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They were so kind and knowledgeable about my cat's injuries.”
“Very unprofessional and not trust worthy .”
“The overall price, for stitches, neutered, shots, and ear mites was extremely reasonably priced!”
“And over charging !”
“Professional, experienced, thorough, and compassionate.”
“Which I get the vet has servere allergies to a lot of things which is horrible.”
“And all the employees are super, I have nothing but great things to say about them and highly recommend them!”
“Always kind, patient and genuinely concerned about our pet’s health!”
“They were real sweet and took great care of my scared lil baby 🤣 (spoiled) but thats okay and they got us in and out real fast!”
“They were very attentive to Oliver, and answered all of our questions.”
People customers mention
Laws17 reviews
Amy11 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Ebony9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I just wanted to tell y'all. They are worth the drive! They were so kind and knowledgeable about my cat's injuries. The overall price, for stitches, neutered, shots, and ear mites was extremely reasonably priced! They make using a vet, a dream vs a financial nightmare. Thank you folks for helping getting Steven…
V7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
They were real sweet and took great care of my scared lil baby 🤣 (spoiled) but thats okay and they got us in and out real fast!
Great price
Pablo3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
The staff was super helpful and went out of their way to schedule my dog in an emergency thank you all for your help 👍
Reasonable price
Mel1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
We have found our forever Vet family. So kind & caring. Thank you for getting us in so quick & taking care of my Winnie girl 🥰
Great priceService not listed
AshleyLocal Guide · 18 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★
I use to love taking my dogs here. I really never had an issue until the dogs my mom and myself brought here started seeing the dogs in a different room. Which I get the vet has servere allergies to a lot of things which is horrible. I would never wish that on anyone. But if their so bad in an office just get…
Misty4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
All the girls are super friendly and polite. I've never had a long wait. They keep everything clean and calm which is a plus for us since my "little big boy baby" is always a nervous wreck going to the vet. Dr Amy is the best, she's really sweet and takes her time to talk to you.
I just wanted to tell y'all. They are worth the drive! They were so kind and knowledgeable about my cat's injuries. The overall price, for stitches, neutered, shots, and ear mites was extremely reasonably priced! They make using a vet, a dream vs a financial nightmare. Thank you folks for helping getting Steven King back on his feet! Y'all are FOREVER in my prayers!
V7 reviewsiTotal number of Google reviews V has written across all businesses on Google Maps, not just this one.
I use to love taking my dogs here. I really never had an issue until the dogs my mom and myself brought here started seeing the dogs in a different room. Which I get the vet has servere allergies to a lot of things which is horrible. I would never wish that on anyone. But if their so bad in an office just get disability.I have fibromyalgia no body caters to my sensitivities. But it's not my office. I have to wait in one room which my highly reactive dog gets taken to another room I gave the melatonin they wanted and herc was put under I get as soon as he got there. But my mother's dogs are non reactive all dogs are seen in another part they have seizures if you take your dogs here you will be turned away due to allergies which is horrible... Because if your animal is really sick be ready to pay a couple grande.
Helen Lewis4 reviewsiTotal number of Google reviews Helen has written across all businesses on Google Maps, not just this one.
All the girls are super friendly and polite. I've never had a long wait. They keep everything clean and calm which is a plus for us since my "little big boy baby" is always a nervous wreck going to the vet. Dr Amy is the best, she's really sweet and takes her time to talk to you.
Donna BoydLocal Guide · 18 reviewsiTotal number of Google reviews Donna has written across all businesses on Google Maps, not just this one.
Worth the drive! My neighbor recommended we try this vet bc they bring their dogs here - a longer drive for us but worth it! Super friendly staff (all animal lovers you can tell), and Ms Amy was so good with our new rescue. We got her exam and treatment all set up. I'm so happy that Polly is in such good hands now
Price assessment: Reasonable price
Donnie1 reviewiTotal number of Google reviews Donnie has written across all businesses on Google Maps, not just this one.
They always take care of Maggie’s needs. I have even emailed Dr Laws on a concern of her eating some chocolate no bake cookies one time. She explained what I needed to do to as a precautionary and it worked. They all are awesome
Price assessment: Reasonable price
Cindy PruittLocal Guide · 35 reviewsiTotal number of Google reviews Cindy has written across all businesses on Google Maps, not just this one.
We are always very happy with Dr. Laws and her staff! Dr. Laws and her staff are amazing! They truly care about their fur patients! Wouldn't go anywhere else for my fur babies care!
