Analyzing 6,750,3346.8M ReviewsFor 19,07219.1K Experts

Experts Reviews · Company report
Harvey's Collision Centers logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%82+44.7Reliability 24%71+17.2Value 14%100+14.1Replies to reviews 7%83+5.9Momentum penalty87−1.3Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCORE

Harvey's Collision Centers

Dallas, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #53Position by Experts Score among all companies we track in this category. of 73 auto body shops · 4.9★ from 1,379 Google reviews

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Report card

Percentile vs other auto body shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Harvey's Collision Centers is better than 82% of auto body shops.A
82
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Harvey's Collision Centers is better than 71% of auto body shops.B
71
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Harvey's Collision Centers is better than 100% of auto body shops.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Harvey's Collision Centers is better than 100% of auto body shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Harvey's Collision Centers is better than 87% of auto body shops.A
87
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Harvey's Collision Centers is better than 83% of auto body shops.A
83

Reviews for your job

Customers hired Harvey's Collision Centers for 8 kinds of job.

Harvey's Collision Centers for auto engine diagnostic

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.7
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.86
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 72/100.How Job match is calculatedBuilt only from reviews Google tagged “Auto engine diagnostic”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#15 / 18

All 7 Google reviews tagged “Auto engine diagnostic”

Taryn2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

I worked directly with Julie throughout my entire process at Harvey’s and it was nothing but SEAMLESS. Constant follow up, updates, she was amazing. Highly recommend for any collision work needed.

Body & TrimAir conditioningElectrical
Dee6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I will used this place any time again, for any problem I have with my car. Julie is the most wonderful person. She is so easy to talk to, and she understands, and explains everything to you. She is truly a blessing. I will recommend this place to anyone that are looking for a body shop.

ElectricalAuto engine diagnostic
DMoney2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very friendly people, get a life time warranty; I would definitely recommend going.

Body & TrimAuto engine diagnosticPainting
Julie8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I had an amazing experience at Harvey's! The did a wonderful job fixing my car AND they kept me informed every step of the way! I was extremely impressed. I've used other paint and body shops but never had such a positive experience. You will not go wrong using Harvey's!

Body & TrimElectricalAuto engine diagnostic
JacobLocal Guide · 59 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★

Adolfo, Daniel, and Ruben are all very nice and I would 1000% (!!) recommend Harvey's if you have a newer car (e.g. one manufactured within the last 10 years). I can tell these guys all do amazing work. They fix a lot of luxury and standard cars and do an excellent job. However, if you have an older vehicle (e.g.…

Body & TrimAuto engine diagnosticPainting
Jourdan8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

This place is awesome! I needed a lot done and they did it and very quickly. They kept me in the loop every step of the way and dealt with insurance so I didn't have to worry about anything. It was such a great experience. Could not have been better!

BatteryBody & TrimBrakes+ Punctuality+ Quality+ Professionalism
Marisa1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

BatteryAuto engine diagnosticOil change

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 36%Reasonable 54%Overpriced 2%Not sure 8%

Jobs customers hired them for

JobReviewsCategory typical
Body & Trim474—
Painting311—
Steering & suspension repair24—
Electrical22—
Tires20—
Auto windshield repair17—
Auto engine diagnostic7—
Exhaust6—

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