What an awesome place of business! Great staff, great space. Very professional but cool vibe.

Hatfield Media
Hatfield Media at a glance
Google reviewers rate Hatfield Media 4.9 out of 5 based on 76 reviews, with the owner responding to 78% of them. Clients frequently cite professional staff, creative video production, and effective SEO services that improved online visibility. Recurring themes include strong communication, responsiveness, and the ability to translate business ideas into digital assets like websites and logos. The few lower-rated entries offer minimal feedback, preventing identification of specific service criticisms or patterns.
- Google rating: 4.9 out of 5 from 76 reviews (97% five-star).
- Reviews on this page: 76 Google reviews (69 with written comments, 1 with photos).
- Owner responses: the business replied to 78% of reviews.
- Most recent review: July 26, 2026.
- Service: Video Production Company serving Shively, Kentucky.
Data from Google, last updated November 1, 2026.
Score profile vs other video production companies
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: reliability.
Bar = this company · dark tick = category median.
Star ratings
76 Google reviews we collected
- 5 stars7497%
- 4 stars00%
- 3 stars11%
- 2 stars00%
- 1 star11%
Praise vs complaints
Phrases our text analysis found in 69 written reviews
- Praise9497%
- Complaints33%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude2526%
- Would recommend2425%
- Quality & results1718%
- Speed & response1616%
- Honesty & trust66%
- Communication55%
- Price & value44%
What customers talk about
We read 69 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The staff at Hatfield Media were professional and kind, especially Drake.”
“I recommend that you reach out to them to make your ideas become better than you could've ever thought.”
“I cannot recommend them enough and anyone would be lucky to have them in their corner for their small business and are worth every penny.”
“Hatfield Media is top notch, they will turn your ideas into reality.”
“Very nice photographer and a quick and pleasant photo experience for a work photo.”
“They are professional, RESPONSIVE, honest, and do some of the most beautiful media work I have ever seen.”
“Wonderful company; great people; helpful; easy to work with.”
“They're very easy to collaborate with, reasonable, honest, and professional.”
People customers mention
- Drake 13 reviews
- Louisville 3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
What an awesome place of business! Great staff, great space. Very professional but cool vibe.
Hatfield Media is top notch, they will turn your ideas into reality. Their staff is compiled of the top professionals in the industry. I recommend that you reach out to them to make your ideas become better than you could've ever thought. Thanks Hatfield Media!
The staff at Hatfield Media were professional and kind, especially Drake. He went above and beyond expectation. Super helpful!
Hatfield Media has been a great business partner for us at Unified Technologies. They are extremely knowledgeable and professional. Tops in their field! Mark Hiland, CFO Unified Technologies
Very nice photographer and a quick and pleasant photo experience for a work photo.
I’ve had an outstanding experience with Hatfield Media. They assisted with Google Analytics, providing invaluable insights that significantly improved our online presence and marketing strategies. The team is professional, knowledgeable, and extremely responsive to our needs. Their expertise and dedication have been…
Photos
Customer reviews
4.9 ★★★★★ 76 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Amazing facility, staff, and organization.
Wonderful space for our event!
Hatfield Media is top notch, they will turn your ideas into reality. Their staff is compiled of the top professionals in the industry. I recommend that you reach out to them to make your ideas become better than you could've ever thought. Thanks Hatfield Media!
The staff at Hatfield Media were professional and kind, especially Drake. He went above and beyond expectation. Super helpful!
Thank you Wes!
Hatfield Media has been a great business partner for us at Unified Technologies. They are extremely knowledgeable and professional. Tops in their field! Mark Hiland, CFO Unified Technologies
Thank you so much Mark! It is a joy to work with you all.
Very nice photographer and a quick and pleasant photo experience for a work photo.
I’ve had an outstanding experience with Hatfield Media. They assisted with Google Analytics, providing invaluable insights that significantly improved our online presence and marketing strategies. The team is professional, knowledgeable, and extremely responsive to our needs. Their expertise and dedication have been evident throughout our collaboration. I highly recommend Hatfield Media for any digital marketing and analytics needs.
Sam it is a joy to work with you all!
This company is a hidden diamond in the sea of shady and unreliable digital marketing companies. They truly care about small businesses and understood our needs even before I did. They anticipated problems I wasn’t even aware existed and had the same sense of urgency I did about getting our marketing back on track after years of neglect from other companies and didn’t just see us as another company, they understood we are a very small family run business and every dollar counts. The entire team is prompt, professional and amazing at what they do. I cannot recommend them enough and anyone would be lucky to have them in their corner for their small business and are worth every penny.
Thank you so much Kayla! It is a joy to serve you and your firm. We look forward to successful years ahead!
Hatfield Media is a wonderful place with incredibly kind and generous staff. Everyone I've interacted with is professional, and eager to help. It seems like an absolutely killer work environment.
Business details
- Phone: (502) 509-3349
- Website: hatfieldmedia.com
- Service area: Shively, KY