Junk removal service · Grand Forks, ND · reviewed since 2024
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%99+68.5Reliability 31%99+30.5Experts Score= 99Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#24 of 62 furniture removal servicesiPosition by Experts Score among all companies we track in this category. · better than 62%
5.0★★★★★131 Google reviews · 24 photos
99%five-star reviews
4.99★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Haul Away Junk & Demo five stars based on 131 reviews, with the owner responding to 76% of them. Customers describe the company as professional, friendly, and punctual, often highlighting same-day service, quick turnaround, and efficient cleanup for projects ranging from hot tub removal to mobile home demolition. Recurring themes include clear communication throughout the bidding and delivery process, as well as reasonable and competitive pricing for dumpster rentals and junk hauling. No common criticisms appear in the provided excerpts, which consist entirely of positive feedback regarding the ease and reliability of the service.
Google rating: 5.0 out of 5 from 131 reviews (99% five-star).
Reviews on this page: 132 Google reviews (115 with written comments, 6 with photos).
Owner responses: the business replied to 76% of reviews.
Most recent review: October 24, 2026.
Service: Furniture Removal Service serving Grand Forks, North Dakota.
Data from Google, last updated October 26, 2026.
Score profile vs other furniture removal services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.
Haul Away Junk & DemoFurniture Removal Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Haul Away Junk & Demo: 99/100 on this factor. Category median: 98.A
99
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Haul Away Junk & Demo: 99/100 on this factor. Category median: 98.A
99
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
–
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Haul Away Junk & Demo: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 79.–
–
Bar = this company · dark tick = category median.
Star ratings
132 Google reviews we collected
5.0of 5
5 stars13199%
4 stars11%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 115 written reviews
100%praise
Praise277100%
Complaints00%
Topic share
How often each topic comes up in the written reviews
7topics
Speed & response6925%
Staff & attitude5018%
Would recommend5018%
Quality & results3513%
Communication3312%
Price & value3111%
Honesty & trust93%
What customers talk about
We read 115 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Were able to get me in quickly and did a great job!”
“Communication was friendly, thorough, and detailed throughout the bidding and delivery process.”
“I’m happy to recommend them to anyone looking for a reliable, professional, and customer-focused team!”
“All the way around a great experience and realistically affordable as well!”
“Syler gave me a fair, reasonable price and had great communication throughout the process.”
“Syler was very responsive, did what he said they were going to do and competitively priced”
“Excellent communication, dependable service, thoughtful consideration, and a straightforward payment process made this a very positive experience.”
People customers mention
Syler6 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Bob2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★
Very professional and friendly. Were able to get me in quickly and did a great job! In and out quick and left no mess! Would absolutely recommend!
Jim1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★
Fantastic service from start to finish! Syler gave me a fair, reasonable price and had great communication throughout the process. Syler and his son showed up, cut up our old hot tub, and hauled it away without any hassle. Highly recommend!
Pixie4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Exceptional service!! Professional, responsive and so personable! Highly recommend A++++
CezLocal Guide · 13 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Syler and his team at Haul Away Junk & Demo Just finished a HUGE tear down and removal of a very large double wide mobile home on our property. We couldn't be happier with the speed and efficiency that Syler and his team performed on the Demolition and clean up! Their professionalism, kindness, and hard work ethic…
MosesLocal Guide · 15 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Haul away junk and demo helped us get our house, garage, and property completely cleaned up before winter hit. Syler and his crew were fast, professional, and made the whole process painless. They hauled off everything we needed gone without any hassle, and it's clear these guys take pride in their work. Highly…
Ashley6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Syler provided amazing customer service! From explaining the costs of things and arranging times for drop-off/pick-up. All the way around a great experience and realistically affordable as well!
Very professional and friendly. Were able to get me in quickly and did a great job! In and out quick and left no mess! Would absolutely recommend!
Response from the owner · 21 hours ago
Bob, thank you for the wonderful feedback. We’re thrilled our team could get you in quickly, complete the job professionally and leave everything clean. Your recommendation means a lot and we look forward to helping you again.
Cherry G1 reviewiTotal number of Google reviews Cherry has written across all businesses on Google Maps, not just this one.
Quick, fairly priced, and they even came same day which was awesome!
Response from the owner · 5 days ago
Cherry, we’re glad our same-day visit and fair pricing met your needs. It’s rewarding to hear our prompt service made a positive difference. Thank you for sharing your experience, we look forward to serving you again.
Jim Moen1 reviewiTotal number of Google reviews Jim has written across all businesses on Google Maps, not just this one.
Fantastic service from start to finish! Syler gave me a fair, reasonable price and had great communication throughout the process. Syler and his son showed up, cut up our old hot tub, and hauled it away without any hassle. Highly recommend!
Response from the owner · 5 days ago
Jim, thanks for the fantastic review. We appreciate you recognizing Syler’s clear communication and fair pricing. It’s great to hear the removal went smoothly with no hassle. We value your recommendation and are here when you need help again.
Pixie Sites4 reviewsiTotal number of Google reviews Pixie has written across all businesses on Google Maps, not just this one.
Exceptional service!! Professional, responsive and so personable! Highly recommend A++++
Response from the owner · a week ago
Pixie Sites, we appreciate your fantastic review. It means a lot that you found our team professional, responsive, and personable. Thank you for the strong recommendation. We look forward to serving you again.
Connie Boehman5 reviewsiTotal number of Google reviews Connie has written across all businesses on Google Maps, not just this one.
He picked up timely and came with short notice. Local and trustworthy.
Response from the owner · a week ago
Connie, thank you for highlighting our quick response and for calling us trustworthy. That feedback encourages our team and helps others feel confident choosing local service. We would be glad to assist you again.
Heidi Collison1 reviewiTotal number of Google reviews Heidi has written across all businesses on Google Maps, not just this one.
After cleaning up tree debris on our land, I contracted with Haul Away Junk & Demo for two 20-yard roll-off dumpsters and landfill disposal. I couldn’t be more pleased with the experience!
The Haul Away team was wonderful to work with from start to finish. Communication was friendly, thorough, and detailed throughout the bidding and delivery process. The dumpsters arrived on time, and the team offered helpful suggestions while considering the best placement for filling them.
What impressed us most was their thoughtfulness and consideration. Heavy rains were forecast near the scheduled pickup time, so they contacted us to discuss the possibility of delaying pickup by a couple of days. They were concerned about leaving deep ruts in our ditch where the first dumpster had been sitting for a week. We truly appreciated that they took the time to consider the condition of our property rather than simply sticking to the original schedule.
After the second dumpster was picked up, we received a clear, easy-to-understand invoice. I also appreciated the convenience of being able to make payment online through our bank.
Excellent communication, dependable service, thoughtful consideration, and a straightforward payment process made this a very positive experience. Customer service like this makes a lasting impression!
I plan to hire Haul Away again next spring when I tackle another land cleanup project. I’m happy to recommend them to anyone looking for a reliable, professional, and customer-focused team! Submitted by Heidi Collison -Arvilla, ND
Response from the owner · 2 weeks ago
Heidi, we’re delighted to hear the entire process was easy and that our team’s communication and care for your property made a difference. Thank you for highlighting the flexible scheduling, helpful placement suggestions, and clear billing. We appreciate your recommendation and look forward to assisting with your next land cleanup.
Cez DLocal Guide · 13 reviewsiTotal number of Google reviews Cez has written across all businesses on Google Maps, not just this one.
Syler and his team at Haul Away Junk & Demo Just finished a HUGE tear down and removal of a very large double wide mobile home on our property. We couldn't be happier with the speed and efficiency that Syler and his team performed on the Demolition and clean up! Their professionalism, kindness, and hard work ethic is unmatched! We are 100% satisfied with every aspect of the job performed by these guys! We will definitely call on them in the future!
Response from the owner · 3 weeks ago
Thank you, Cez, for the glowing review. We are proud Syler and the crew completed the demolition and cleanup quickly and that their professionalism and work ethic made a strong impression. We appreciate your confidence in us and look forward to assisting with future projects.
Greg Rixen3 reviewsiTotal number of Google reviews Greg has written across all businesses on Google Maps, not just this one.
Greg, thank you for the kind words. We're glad our team was professional, friendly and prompt and that the service met your expectations. Your feedback means a lot, and we look forward to helping again.
mike whitmore6 reviewsiTotal number of Google reviews mike has written across all businesses on Google Maps, not just this one.
Mike, we’re thrilled you enjoyed your experience and would recommend us. Your kind words motivate the whole team. We appreciate you sharing this and look forward to helping you again.
Moses JohnsonLocal Guide · 15 reviewsiTotal number of Google reviews Moses has written across all businesses on Google Maps, not just this one.
Haul away junk and demo helped us get our house, garage, and property completely cleaned up before winter hit. Syler and his crew were fast, professional, and made the whole process painless. They hauled off everything we needed gone without any hassle, and it's clear these guys take pride in their work. Highly recommend them if you've got a cleanup project before the snow flies. Solid dudes, solid work.
Response from the owner · 4 weeks ago
Moses, thank you for the five-star review. We’re glad we could help get your house, garage and property ready for winter and that Syler and the crew made the process painless. We appreciate your recommendation and your kind words about our team. We look forward to helping with future cleanup projects.
