Dumpster rental service · North St. Paul, MN · reviewed since 2020
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%96+6.8Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#15 of 34 hazardous material removaliPosition by Experts Score among all companies we track in this category. · better than 58%
5.0★★★★★175 Google reviews · 24 photos
98%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
1.2%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Haul It A Day five stars based on one hundred seventy-five reviews, with the owner responding to ninety percent of feedback. Customers frequently cite competitive pricing, easy online scheduling, and punctual delivery and pickup services. Communication is described as responsive, including assistance with last-minute changes and flexible rental extensions. One negative review mentions a dispute regarding damage to a customer's property during a dumpster swap, where the reviewer claimed their follow-up requests were ignored.
Google rating: 5.0 out of 5 from 175 reviews (98% five-star).
Reviews on this page: 175 Google reviews (138 with written comments, 2 with photos).
Owner responses: the business replied to 90% of reviews.
Most recent review: October 13, 2026.
Service: Hazardous Material Removal Service serving North St. Paul, Minnesota.
Data from Google, last updated October 28, 2026.
Score profile vs other hazardous material removal
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Haul It A DayHazardous Material Removal median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Haul It A Day: 97/100 on this factor. Category median: 95.A
97
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Haul It A Day: 93/100 on this factor. Category median: 94.A
93
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Haul It A Day: 100/100 on this factor. Category median: 99.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Haul It A Day: 100/100 on this factor. Category median: 99.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Haul It A Day: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Haul It A Day: 96/100 on this factor. Category median: 68.A
96
Bar = this company · dark tick = category median.
Star ratings
175 Google reviews we collected
5.0of 5
5 stars17298%
4 stars21%
3 stars00%
2 stars00%
1 star11%
Praise vs complaints
Phrases our text analysis found in 138 written reviews
99%praise
Praise27099%
Complaints31%
Topic share
How often each topic comes up in the written reviews
7topics
Speed & response6524%
Would recommend5018%
Staff & attitude4416%
Price & value3914%
Quality & results3412%
Communication3111%
Honesty & trust104%
What customers talk about
We read 138 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Dropped off the Container within the time frame that was agreed upon and the full container was promptly removed on the last day.”
“Smooth and easy transaction from booking to drop off and pick up, highly recommended”
“This company made it happen, were timely and professional.”
“If you are looking for a reliable dumpster rental company with fair pricing and exceptional customer service, Haul-It-A-Day is the company to call.”
“Great experience, definitely would use again and recommend!”
“Very easy to work with and had competitive pricing.”
“HIAD charges you the full fee for the dumpster, including taxes, up front.”
People customers mention
Adrian7 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Haul It A Day for 6 kinds of job. Pick one to see what they paid and said.
AAndy4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Great pricing, very easy ordering process and the met every request that we gave them. Great company do do business with!
MMary1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
The people are friendly and helpful. Dropped off the Container within the time frame that was agreed upon and the full container was promptly removed on the last day. The Container placement did not block the drive way and was convenient for our clean out of our home.
BBen1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
We had a great experience 10 out of 10. Drop off and pick up was on time and the dumpster was exactly as described. Would definitely use them again.
CCatherine5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★
Such an easy service to use! Had to order a dumpster for asphalt tear out. Ordered for a Friday drop off and a Monday pick up. On Saturday, while closed, I was wondering if I needed to stop filling the the dumpster to not go over weight, I was able to go to the website and hit the “have a question, text us now”…
VVicki12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Prompt delivery of the dumpster and pick-up! Excellent communication and follow through.Thank you!
KKale10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Needed a dumpster with short notice. This company made it happen, were timely and professional.
Great pricing, very easy ordering process and the met every request that we gave them. Great company do do business with!
Response from the owner · 2 weeks ago
Andy, thank you for the five-star review and for highlighting our pricing and easy ordering process. We are glad we could meet all your requests and that you had a great experience doing business with us. We appreciate your support and look forward to serving you again.
M
Mary Jane Ross1 reviewiTotal number of Google reviews Mary has written across all businesses on Google Maps, not just this one.
The people are friendly and helpful. Dropped off the Container within the time frame that was agreed upon and the full container was promptly removed on the last day. The Container placement did not block the drive way and was convenient for our clean out of our home.
Response from the owner · 2 weeks ago
Thank you, Mary Jane, for the wonderful review. We are glad our team was friendly and that the container was placed and removed on schedule without blocking your driveway. It is great to hear it made your home clean out more convenient. We appreciate your feedback and look forward to helping you again.
B
Ben Brunn1 reviewiTotal number of Google reviews Ben has written across all businesses on Google Maps, not just this one.
We had a great experience 10 out of 10. Drop off and pick up was on time and the dumpster was exactly as described. Would definitely use them again.
Response from the owner · 3 weeks ago
Thanks Ben, we really appreciate the 10 out of 10 and are glad drop off and pick up were on time and the dumpster met your expectations. We look forward to serving you again.
C
Catherine Beach5 reviewsiTotal number of Google reviews Catherine has written across all businesses on Google Maps, not just this one.
Such an easy service to use! Had to order a dumpster for asphalt tear out. Ordered for a Friday drop off and a Monday pick up. On Saturday, while closed, I was wondering if I needed to stop filling the the dumpster to not go over weight, I was able to go to the website and hit the “have a question, text us now” button and send a message. Someone responded within an hour. I ended up also messaging that Monday the day of pick up to see if I could do a dumpster swap instead and they quickly adjusted. Highly recommend! I will use them again for a garage clean out!
Response from the owner · 3 weeks ago
Catherine, thank you for the wonderful review and for sharing your experience. We are glad the website chat helped and that our team could respond quickly to your questions and adjust the pickup. It is great to hear the service was easy to use and worked well for your project. We appreciate the recommendation and look forward to helping with your garage clean out.
M
Marcie Mason3 reviewsiTotal number of Google reviews Marcie has written across all businesses on Google Maps, not just this one.
Delivered dumpster promptly and picked up promptly. I will be using again!
Response from the owner · a month ago
Thank you, Marcie. We're so glad the delivery and pickup were prompt and that you had a great experience. We appreciate your business and look forward to helping with your next project.
V
Vicki Mortensen12 reviewsiTotal number of Google reviews Vicki has written across all businesses on Google Maps, not just this one.
Prompt delivery of the dumpster and pick-up! Excellent communication and follow through.Thank you!
Response from the owner · a month ago
Thank you, Vicki, for your kind review. We are glad the dumpster delivery and pick-up were prompt and that our communication and follow through met your expectations. We appreciate you taking the time to let us know and look forward to helping you again.
K
Kale Hassan10 reviewsiTotal number of Google reviews Kale has written across all businesses on Google Maps, not just this one.
Needed a dumpster with short notice. This company made it happen, were timely and professional.
Response from the owner · a month ago
Thank you, Kale, for the great review. We are glad we could provide a dumpster on short notice and that our team was timely and professional. We appreciate your business and look forward to helping you again.
P
Peter Marincel13 reviewsiTotal number of Google reviews Peter has written across all businesses on Google Maps, not just this one.
Good prices, helpful staff, easy process.
Update: booked another dumpster for a remodel project. Just as good an experience as it was 4 years ago!
Response from the owner · 4 years ago
Thank you, Peter, for the wonderful review of Haul It A Day! We appreciate you taking time to leave your feedback and are so glad we were 5-star help. Thanks again for your review, and Happy Holidays!
F
Feargal Ledwidge2 reviewsiTotal number of Google reviews Feargal has written across all businesses on Google Maps, not just this one.
This was my first time renting a dumpster and the experience was PERFECT!! From the size of the dumpster to the delivery and placement - everything was wonderful. I'll definitely be a repeat customer!!
Response from the owner · 2 months ago
Thank you, Feargal! We’re delighted your first rental was perfect and that the dumpster size, delivery, and placement met your needs. We appreciate you choosing us and look forward to serving you again whenever you need another dumpster.
C
Cole Laszlo6 reviewsiTotal number of Google reviews Cole has written across all businesses on Google Maps, not just this one.