Dumpster rental service · Garfield Heights, OH · reviewed since 2019
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty78−2.2Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#27 of 44 dumpster rental servicesiPosition by Experts Score among all companies we track in this category. · better than 40%
4.9★★★★★178 Google reviews · 24 photos
96%five-star reviews
4.97★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Haul-My-Mess Dumpster Rental holds a 4.9/5 rating from 178 Google reviews, with the owner responding to all feedback. Customers frequently describe the service as professional, punctual, and fairly priced, noting effective communication via phone or text for same-day deliveries and junk removal. While most experiences are positive, a few low-star reviews cite issues with dumpster sizing accuracy, late pickups, or leaving debris behind.
Google rating: 4.9 out of 5 from 178 reviews (96% five-star).
Reviews on this page: 178 Google reviews (161 with written comments, 11 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: October 24, 2026.
Service: Dumpster Rental Service serving Garfield Heights, Ohio.
Data from Google, last updated October 25, 2026.
Score profile vs other dumpster rental services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Haul-My-Mess Dumpster RentalDumpster Rental Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Haul-My-Mess Dumpster Rental: 94/100 on this factor. Category median: 96.A
94
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Haul-My-Mess Dumpster Rental: 95/100 on this factor. Category median: 97.A
95
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Haul-My-Mess Dumpster Rental: 78/100 on this factor. Category median: 99.B
78
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Haul-My-Mess Dumpster Rental: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Haul-My-Mess Dumpster Rental: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Haul-My-Mess Dumpster Rental: 100/100 on this factor. Category median: 95.A
100
Bar = this company · dark tick = category median.
Star ratings
178 Google reviews we collected
4.9of 5
5 stars17096%
4 stars53%
3 stars00%
2 stars00%
1 star32%
Praise vs complaints
Phrases our text analysis found in 161 written reviews
99%praise
Praise35599%
Complaints31%
Topic share
How often each topic comes up in the written reviews
7topics
Speed & response8423%
Staff & attitude8223%
Would recommend6418%
Communication4613%
Price & value4212%
Quality & results288%
Honesty & trust123%
What customers talk about
We read 161 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Quick, efficient service, friendly people and a reasonable price.”
“Haul-My-Mess was very professional acted very quickly when I needed a dumpster same day even!”
“I would recommend Haul-My-Mess a million times over to anyone needing junk removal or dumpster services.”
“Communicate very well and for us young people it’s a plus they text and call whatever you prefer so we don’t have to worry about missing their calls a…”
“A really great local, family-run company who gave me fair pricing & excellent customer service.”
“They did a great job removing my shed and hauling away the mess.”
“Dependable, reasonable priced with outstanding customer service!”
People customers mention
Ron20 reviews
Melissa3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Haul-My-Mess Dumpster Rental for 8 kinds of job. Pick one to see what they paid and said.
Chris4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★
Quick, efficient service, friendly people and a reasonable price. They worked with us on the day and time to clean up our garage full of stuff from cleaning out our old house before we put it on the market
Victoria2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Haul-My-Mess was very professional acted very quickly when I needed a dumpster same day even! Communicate very well and for us young people it’s a plus they text and call whatever you prefer so we don’t have to worry about missing their calls and playing phone tag! I needed a dumpster at my grandfathers an hour away…
Alyssa9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
We had an AMAZING experience with Haul-My-Mess! From start to finish, the customer service and communication were excellent. Both Ron and Grace were incredibly friendly, patient, and took the time to explain the entire process. They were also able to accommodate the exact dates we needed, which was especially…
Jacqueline7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Haul my mess customer service is professional and excellent and helpful with any questions. Delivery and pickup on time.
Ken2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
A hard working, professional crew cleared out my house in 3 hours. Their level of cooperation was unexpected. 1st class operation.
TimLocal Guide · 17 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★
Haul my Mess was reasonably priced with no hidden cost. they were very prompt and professional with delivery and pickup. the only reason they get four stars instead of five is because later I was able to find the same size dumpster at much less cost.
Quick, efficient service, friendly people and a reasonable price. They worked with us on the day and time to clean up our garage full of stuff from cleaning out our old house before we put it on the market
Response from the owner · 21 hours ago
Chris, we appreciate you sharing this. We're glad our team provided prompt, efficient, friendly service at a fair price and that scheduling the garage cleanout fit your timeline before listing the house. We look forward to helping again.
Victoria Martin2 reviewsiTotal number of Google reviews Victoria has written across all businesses on Google Maps, not just this one.
Haul-My-Mess was very professional acted very quickly when I needed a dumpster same day even! Communicate very well and for us young people it’s a plus they text and call whatever you prefer so we don’t have to worry about missing their calls and playing phone tag! I needed a dumpster at my grandfathers an hour away from where I live and they notified me they have another location closer to me so when and if I need a dumpster I will definitely be going through them again!
Response from the owner · a week ago
Victoria, thank you for the wonderful review. We are glad we could arrange a dumpster rental quickly and that our text and call options made coordination easier. It is great to hear the closer location was helpful for your grandfather’s project, and we appreciate you planning to use us again. We look forward to helping with any future junk removal, dumpster rental, or light demolition needs.
Alyssa Wilson9 reviewsiTotal number of Google reviews Alyssa has written across all businesses on Google Maps, not just this one.
We had an AMAZING experience with Haul-My-Mess! From start to finish, the customer service and communication were excellent. Both Ron and Grace were incredibly friendly, patient, and took the time to explain the entire process. They were also able to accommodate the exact dates we needed, which was especially appreciated since we rented a 30-yard dumpster over Labor Day weekend.
Drop-off and pickup were both smooth and hassle-free. They also offered convenient payment options, including Zelle, which made the entire transaction even easier.
Excellent communication, excellent service, and just an overall great experience! I would recommend Haul-My-Mess a million times over to anyone needing junk removal or dumpster services.
Thank you, Ron, Grace, and the Haul-My-Mess team!! 🙌🏽
Response from the owner · a month ago
Alyssa, thank you for the fantastic feedback. We are so pleased Ron and Grace made the process easy and that scheduling, drop off and pickup fit your needs over the holiday. We appreciate you highlighting our communication and payment options, and for recommending us so enthusiastically. We look forward to serving you again.
Jacqueline Zachary7 reviewsiTotal number of Google reviews Jacqueline has written across all businesses on Google Maps, not just this one.
Haul my mess customer service is professional and excellent and helpful with any questions. Delivery and pickup on time.
Response from the owner · a month ago
Thank you so much for your business. I am happy that we met your expectations for Dumpster Rental. Keep us in mind. If you have any future needs for dumpsters, Junk Removal/clean out services, or light demolition.
Brad Aronson3 reviewsiTotal number of Google reviews Brad has written across all businesses on Google Maps, not just this one.
Amazing garage Demo. Quick and professional at a great price
Response from the owner · 2 months ago
Thank you, Brad! We appreciate you trusting Haul-My-Mess.com with your garage demolition. We’re glad our crew delivered a quick, professional job at a fair price. That’s exactly what we mean by “Small enough to care. Strong enough to deliver.” Thank you for supporting a local Greater Cleveland company!
Keep us in mimd for any future junk removal, dumpster rental, or demolition projects.
Ken Harke2 reviewsiTotal number of Google reviews Ken has written across all businesses on Google Maps, not just this one.
A hard working, professional crew cleared out my house in 3 hours. Their level of cooperation was unexpected. 1st class operation.
Response from the owner · 2 months ago
Thank you for your review Ken. Your business is greatly appreciated. We’re glad that you were happy with our Junk Removal service and we wish you much success on your journey to take care of your family.
Tim DavisLocal Guide · 17 reviewsiTotal number of Google reviews Tim has written across all businesses on Google Maps, not just this one.
Haul my Mess was reasonably priced with no hidden cost. they were very prompt and professional with delivery and pickup. the only reason they get four stars instead of five is because later I was able to find the same size dumpster at much less cost.
Response from the owner · 2 months ago
Thanks for your feedback, Tim. We appreciate your business and are glad you were happy with our prompt, professional service and transparent pricing. We understand there will always be lower-priced options in the market. Our focus is on providing reliable service, no surprises, and doing the job right the first time. We appreciate you choosing Haul My Mess and hope to serve you again.
Wes Gerber1 reviewiTotal number of Google reviews Wes has written across all businesses on Google Maps, not just this one.
Grade A service from these seasoned professionals! Delivered quickly, same day within an hour. Pick up was within hours of scheduling. Couldn’t ask for a better performance. Recommend 100%!!
Response from the owner · 3 months ago
Thank you for your business. We are happy that you recommend our service and we look forward to hearing from you in the future
Nathan BeachlerLocal Guide · 18 reviewsiTotal number of Google reviews Nathan has written across all businesses on Google Maps, not just this one.
These guys were awesome! They were professional, helpful, and so nice to talk too! I highly recommend these guys for any of your hauling or junk removal needs!
Response from the owner · 3 months ago
Thank you so much, Nathan! we really appreciate you taking the time for me such a thoughtful review. It means a lot to hear that our team was professional, helpful, and easy to work with. Thank you for trusting Haul-My-Mess.com we are here anytime you need Junk Removal, Dumpster Rental, or light Demolition or Services again.
Jacob Rossi2 reviewsiTotal number of Google reviews Jacob has written across all businesses on Google Maps, not just this one.
Easy to book, communicate with, and very responsive in terms of pickup. 10/10 would recommend.
Response from the owner · 4 months ago
Thank you, Mr. Rossi!
We truly appreciate your repeat business and glad we could help with another Dumpster Rental project. It means a lot when Customers come back to us, and we’re happy everything went smoothly from booking to pick up. We look forward to helping you again in the future, and please keep us in mind for any Junk Removal, clean out, or demolition projects!
