Analyzing 10,639,13710.6M ReviewsFor 30,18530.2K Experts

Experts Reviews · Company report
Haven Environmental Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE

Haven Environmental Pest Control

West Terre Haute, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #13Position by Experts Score among all companies we track in this category. of 60 mosquito control services · 5.0★ from 122 Google reviews

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Report card

Percentile vs other mosquito control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: satisfaction.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Haven Environmental Pest Control is better than 97% of mosquito control services.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Haven Environmental Pest Control is better than 99% of mosquito control services.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Haven Environmental Pest Control is better than —% of mosquito control services.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Haven Environmental Pest Control is better than 100% of mosquito control services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Haven Environmental Pest Control is better than 100% of mosquito control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Haven Environmental Pest Control is better than 100% of mosquito control services.A
100

Reviews for your job

Customers hired Haven Environmental Pest Control for 8 kinds of job.

Haven Environmental Pest Control for flea & mite extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.11
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$100–120
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$145–$371
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Flea & mite extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#13 / 32
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 11 Google reviews tagged “Flea & mite extermination”

Juan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

This MR MAN James is EXCELLENT. THANK YOU for a GREAT service today and the week before. I will continue to be a return customer of Haven Pest control..... Thank you ...... Juan Silva

Paid $180–200Great priceFlea & mite extermination
Geoffrey6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

More than I expected! My backyard has a ravine.

Not sureRodent exterminationFlea & mite extermination
jeff3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

We had a great experience with Haven Envirnmental. Both the young men we worked with during enrollment and the treatment were very professional and efficient. We believe the fees are reasonable and the money was well-worth spending

Paid $100–120Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
JeffreyLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Brae explained the process very well, and what insects and rodents they would treat for. James performed the treatments and was very professional. I am very satisfied.

Paid $100–120Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
TerryLocal Guide · 52 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

They took care of me well beyond my expectations, came back right away when asked, friendly staff

Paid $200+Great priceHornet & wasp exterminationRodent exterminationSpider extermination
Sandy10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

New service for us. Brian did a great job. Efficient and pleasant to work with We’d are especially looking to rodent assistance. We live a wooded area and have a light siding. Will definitely help with spiders bees etc. we have it all

Paid $100–120Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
Heidi9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Had a great first experience with Haven for pest control today. Both technicians, Duane and Steven, were very friendly, professional, and took the time to explain exactly what they would be doing. They also asked if I had any specific concerns or areas around my yard and home that needed extra attention, which I…

Great priceHornet & wasp exterminationSpider exterminationFlea & mite extermination
Beecher6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Bray and Chris showed up on time and ready to clean 2200 sq ft of soffit and siding of two- three years of spider and other insect nests and sprayed soffits, siding and yard. Place looks great again and now I can enjoy the outside. Highly recommend!

Paid $200+Reasonable priceSpider exterminationFlea & mite exterminationMosquito extermination
Glenda2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Rating only, no written review.

Paid $80–100Reasonable priceHornet & wasp exterminationSpider exterminationFlea & mite extermination
Craig4 months ago★★★★★

Rating only, no written review.

Paid $100–120Great priceFlea & mite extermination
EddieLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Rating only, no written review.

Paid $80–100Great priceTermite exterminationSpider exterminationFlea & mite extermination

Price

$105+9% vs typical mosquito control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 57%Reasonable 41%Overpriced 0%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Hornet & wasp extermination31$56–$188
Spider extermination24$61–$134
General pest inspection21$53–$103
Rodent extermination12$81–$323
Flea & mite extermination11$145–$371
Home inspection11$53–$179
Bug & insect extermination10$60–$126
Ant extermination7$55–$173

Compare with

A Plus Pest and Wildlife Control logoA Plus Pest and Wildlife ControlExperts Score 100West Terre Haute · 5.00★Barbee's Pest Control logoBarbee's Pest ControlExperts Score 97West Terre Haute · 4.96★Sherrill's Pest ControlExperts Score 94West Terre Haute · 4.97★