MAKEUP ARTISTS · HEMET, CA
Haven Hair Lounge logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%5+1.8Reliability 15%5+0.8Craft & service 20%58+11.6Value 10%39+3.9Momentum 8%2+0.2Track record 7%32+2.2Accountability 5%25+1.3Experts Score= 22Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.22SCORE

Haven Hair Lounge

Better than 3% of makeup artists · #29 of 30

4.9★47 Google reviewsGoogle star rating as shown on Google Maps.
4.00★last 12 monthsAverage stars on reviews from the last 12 months only.
10%1–2★ in 2 yrs (avg 2.3%)Share of reviews from the last 24 months that gave 1 or 2 stars.
50%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Haven Hair Lounge for hair highlighting

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.2
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—

All 2 Google reviews tagged “Hair highlighting”

★★★★★ Caroline · 3 years ago

This salon is a definition of a vibe. You will walk and find this super comfy lounge area and they have complimentary snacks and water. Then you go to your stylist and I kid you not your problems go away. At least for me they do. I feel at ease, reading my book, having a great convo with my person, etc. After all of…

Hair extensionsHairstylingHaircut
★★★★★ Carolina · 3 years ago

This was my first visit here and I’m blown away. I could not recommend this salon enough. I had my hair colored by Alba. She did such a beautiful job ! The salon is very clean and beautiful. Alba got my hair exactly how I wanted it without damaging my hair.

BalayageHair coloringHairstyling

vs category

Blue = Haven, grey = makeup artists average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

1.01.52.02.53.03.54.04.55.02020-Q1: 5.00★ (30 reviews)2020-Q3: 3.50★ (2 reviews)2022-Q2: 5.00★ (1 reviews)2022-Q3: 5.00★ (1 reviews)2023-Q1: 5.00★ (1 reviews)2023-Q3: 5.00★ (1 reviews)2024-Q2: 5.00★ (1 reviews)2025-Q1: 5.00★ (4 reviews)2025-Q2: 5.00★ (1 reviews)2025-Q3: 5.00★ (1 reviews)2026-Q3: 5.00★ (3 reviews)2026-Q4: 1.00★ (1 reviews)2020-Q12022-Q12023-Q42025-Q32026-Q4
This companyIndustrydot size = review count

Price

Not enough reviews with a price yet.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%5+1.8Reliability 15%5+0.8Craft & service 20%58+11.6Value 10%39+3.9Momentum 8%2+0.2Track record 7%32+2.2Accountability 5%25+1.3Experts Score= 22Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
5
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
5
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
58
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
39
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
2
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
32
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
25

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+9 / −0
Professionalism
+8 / −0
Responsiveness
+0 / −0
Punctuality
+6 / −0
Value
+8 / −0

Compare with