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Haven Pest Solutions

Pest control service · Dallas, TX · reviewed since 2026

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%100+26.1Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#3 of 86 pest control servicesPosition by Experts Score among all companies we track in this category. · better than 98%
5.0 ★★★★★ 365 Google reviews · 22 photos
100%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
88%reviews answered by the owner
$130typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).

Haven Pest Solutions at a glance

Google reviewers report a perfect 5.0 rating from 365 reviews, with the owner responding to 88% of feedback. Customers consistently highlight punctual arrival within scheduled windows, detailed communication, and thorough execution of services like rodent exclusion, wasp removal, and general pest control. Technicians are described as professional, knowledgeable, and efficient, often providing explanations and visual evidence of completed work. The provided excerpts contain no low-star reviews or recurring criticisms, indicating a uniformly positive experience regarding service quality and customer interaction.

  • Google rating: 5.0 out of 5 from 365 reviews (100% five-star).
  • Reviews on this page: 365 Google reviews (298 with written comments, 2 with photos).
  • Owner responses: the business replied to 88% of reviews.
  • Most recent review: October 23, 2026.
  • Service: Pest Control Service serving Dallas, Texas.

Data from Google, last updated October 26, 2026.

Score profile vs other pest control services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and reliability; weakest: momentum.

Satisfaction100Reliability100Craft & service–Value100Momentum100Replies to reviews–Satisfaction: 100 (median 93)Reliability: 100 (median 93)Value: 100 (median 100)Momentum: 100 (median 100)
Haven Pest SolutionsPest Control Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Haven Pest Solutions: 100/100 on this factor. Category median: 93.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Haven Pest Solutions: 100/100 on this factor. Category median: 93.A
100
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 98.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Haven Pest Solutions: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Haven Pest Solutions: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 90.–
–

Bar = this company · dark tick = category median.

Star ratings

365 Google reviews we collected

  • 5 stars364100%
  • 4 stars10%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 298 written reviews

  • Praise495100%
  • Complaints20%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price4426%
  • Reasonable11467%
  • Overpriced00%
  • Not sure117%
$130+12% vs typical pest control services

Middle half of what 108 customers paid ($71–$282) · gold mark = category median.

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude17134%
  • Quality & results15531%
  • Speed & response6814%
  • Communication5912%
  • Would recommend367%
  • Honesty & trust61%
  • Price & value20%

What customers talk about

We read 298 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Great job and staff very professional and knowledgeable”
  • “Great work, speedy and listened to our concerns in order to quickly address/resolve them!”
  • “They always respond quickly and send knowledgeable technicians.”
  • “Tira was diligent and took the time to explain what was being done.”
    “Keiver spent a lot of time taking care of things our former (big and no longer local) company has ignored for a couple years.”
  • “He took care of our issue and we would recommend his/the company's service to anyone.”
  • “It’s refreshing to find a company that genuinely cares about its customers and takes pride in the quality of its service.”
  • “Thorough, professional, friendly, great communication, and reasonable price.”

People customers mention

  • Tira 10 reviews
  • Grigoletti 9 reviews
  • Chris 8 reviews
  • Control 8 reviews
  • Cade 7 reviews
  • Trinh 4 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Haven Pest Solutions for 8 kinds of job. Pick one to see what they paid and said.

Recent priced reviews

Jimmy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Keiver is a Great guy, polite and professional. Texted me before heading my way, and shown up on time, which is very important to me. The job today is follow-up of previous job performed by someone else. Keiver is very detailed oriented guy who checked the details and added many robust counter-measures for the…

Paid $200+Reasonable priceRodent extermination
Thomas3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Our service tech, Jonathan Bell, was very friendly and professional. He helped diagnose our pest concerns and put our mind at ease. Haven utilizes the safest treatments possible, which we appreciate. Scheduling as a new customer was easy. We were able to be serviced the next business day and they showed up during the agreed upon 2-hour window.

Paid $200+Reasonable priceService not listed
MLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Haven has been wonderful to deal with. Everyone I have interacted with has been friendly, professional, knowledgeable and accommodating. I would definitely reaching out to them if you need their services.

Paid $200+Reasonable priceRodent extermination
DavidLocal Guide · 60 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

We have been having an issue with rodents. Keiver identified and blocked all possible areas they could be entering plus set bait traps. Happy with his knowledge and patience to do the job right.

Paid $200+Reasonable priceRodent extermination
Holly2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Keiver Torres with Haven Pest Control was awesome!! He was extremely thorough and patient. He completed rodent exclusion and pest control services today. He went over and beyond to clean out roof wind turbines and seal holes! We recently switched from Terminix to Haven and are so happy that we made the switch.

Paid $200+Reasonable priceRodent extermination
BlakeLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Needed some help asap, within 15 min of reaching out Haven was setting up a same day appointment. Jonathan came and was prompt, professional, and did exactly what he said he’d do. Very pleased we went with Haven - couldn’t recommend them more!

Paid $100–120Reasonable priceAnt extermination

Photos

Customer reviews

5.0 ★★★★★ 365 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Mario Alcázar14 reviewsTotal number of Google reviews Mario has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great job and staff very professional and knowledgeable

  • Price assessment: Reasonable price
  • Price: $40–60
  • Services: Rodent extermination, Spider extermination, Ant extermination
  • Pest type: Ants, Rodents, Cockroaches, Spiders, Bed bugs, Mosquitoes
Amanda Jamerson3 reviewsTotal number of Google reviews Amanda has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great work, speedy and listened to our concerns in order to quickly address/resolve them!

  • Price assessment: Great price
  • Services: Hornet & wasp extermination, Mosquito extermination, Ant extermination
  • Pest type: Ants, Mosquitoes, Other
Lauren Gill6 reviewsTotal number of Google reviews Lauren has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

JD is always polite and efficient

Nick Salerno9 reviewsTotal number of Google reviews Nick has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Punctual. Respectful. Reliable. Friendly

  • Services: Hornet & wasp extermination, Rodent extermination, Termite extermination, Spider extermination, Flea & mite extermination, Mosquito extermination, Cockroach extermination, Bed bug extermination, Ant extermination
Julie CogdillLocal Guide · 6 reviewsTotal number of Google reviews Julie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We've used Haven for a few years. They always respond quickly and send knowledgeable technicians. Luis was our technician, he was professional and courteous.

Jimmy Ho2 reviewsTotal number of Google reviews Jimmy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Keiver is a Great guy, polite and professional. Texted me before heading my way, and shown up on time, which is very important to me. The job today is follow-up of previous job performed by someone else. Keiver is very detailed oriented guy who checked the details and added many robust counter-measures for the rodent preventive program. He not only did good job, also sent me pictures to compare what was done and what he just did. Furthermore, he also provided me some important educational tips. I Really appreciate it, and enjoy to have Keiver servicing my pest control needs. I would recommend him for my friends. Thanks, Keiver.

  • Price assessment: Reasonable price
  • Price: $200+
  • Services: Rodent extermination
  • Pest type: Rodents
Todd Harkness7 reviewsTotal number of Google reviews Todd has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great experience.

  • Price assessment: Reasonable price
  • Price: $200+
  • Services: Rodent extermination
  • Pest type: Rodents
Dan Pursley3 reviewsTotal number of Google reviews Dan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Every person I interacted with from start to finish was great.

  • Price assessment: Reasonable price
  • Price: $200+
jessie walserLocal Guide · 20 reviewsTotal number of Google reviews jessie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Jonathan was professional yet friendly. Quick and efficient. He took care of our issue and we would recommend his/the company's service to anyone.

  • Price assessment: Great price
  • Services: Termite inspection, Termite extermination
  • Pest type: Termites
Drew Nelson3 reviewsTotal number of Google reviews Drew has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Colby was professional, friendly, and provided great insight into what service he was providing and the result we can expect to see.

Haven Pest Solutions on Google Maps →

Business details