Analyzing 5,848,3755.8M ReviewsFor 16,16216.2K Experts

Experts Reviews · Company report
Haven Pest Solutions logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%100+26.1Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE

Haven Pest Solutions

Dallas, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #3Position by Experts Score among all companies we track in this category. of 86 pest control services · 5.0★ from 365 Google reviews

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Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and reliability; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Haven Pest Solutions is better than 100% of pest control services.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Haven Pest Solutions is better than 100% of pest control services.A
100
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Haven Pest Solutions is better than —% of pest control services.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Haven Pest Solutions is better than 100% of pest control services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Haven Pest Solutions is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Haven Pest Solutions is better than —% of pest control services.–
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Reviews for your job

Customers hired Haven Pest Solutions for 8 kinds of job.

Haven Pest Solutions for termite inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.9
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$103–$323
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Termite inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#24 / 50
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 9 Google reviews tagged “Termite inspection”

jessieLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Jonathan was professional yet friendly. Quick and efficient. He took care of our issue and we would recommend his/the company's service to anyone.

Great priceTermite inspectionTermite extermination
Tess1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Jonathan and Eugene were very pleasant, courteous and professional. Arrived on time and were very informative.

Paid $40–60Great priceTermite inspectionTermite exterminationSpider extermination
Mrs.Local Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Colby was very professional not to mention funny as soon as he greeted himself. Explained everything. They did mosquito fog and sprayed inside. Over the summer they got rid of wasps nests ans I havent seen one since. Would definitely recommend.

Paid $200+Reasonable priceHornet & wasp exterminationTermite inspectionTermite extermination
Shari10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Rohan from Haven came out and inspected and suggested a specific service; the very next morning Colby was here to deliver services and explain what to expect. I'm pleased with the quality of service and level of professionalism I experienced. Colby did a great job!

Paid $200+Reasonable priceTermite inspectionSpider exterminationFlea & mite extermination
Guillermo14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great service from Haven Pest Solutions today as a new customer. Technician, Cade, was very thorough and professional with easy to understand explanations. Very happy and satisfied of making the move to them. Thank you!!

Paid $140–160Reasonable priceTermite inspectionSpider exterminationAnt extermination
Paul5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Jonathan responded to my urgent request for termite treatment on a Saturday. The termite infestation was discovered during a construction project that was to be finished on that same Saturday. Our current pest control did not respond. Haven just landed a new subscription customer.

Termite inspectionTermite extermination
Wesley8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great service really appreciate it Jonathan!

Paid $60–80Reasonable priceTermite inspectionTermite exterminationSpider extermination
Cecelia3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

JD was very thorough and communicated before and after work was completed.

Termite inspectionAnt extermination
Brian1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Tira Satori from Haven Pest Solutions

Reasonable priceTermite inspectionCockroach exterminationAnt extermination

Price

$130+12% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 26%Reasonable 67%Overpriced 0%Not sure 7%

Jobs customers hired them for

JobReviewsCategory typical
Rodent extermination53$103–$371
Ant extermination51$83–$246
Hornet & wasp extermination49$93–$282
Cockroach extermination43$81–$246
Spider extermination40$67–$159
Mosquito extermination29$68–$108
Termite extermination10$214–$426
Flea & mite extermination10$125–$246

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