Experts Reviews · Company report
Hawkeye Carpet Care logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%97+25.3Value 15%100+15.2Craft & service penalty89−1.1Experts Score= 97Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE

Hawkeye Carpet Care

Denver, CO · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #15Position by Experts Score among all companies we track in this category. of 36 upholstery cleaning · 5.0★ from 203 Google reviews

Report card

Percentile vs other upholstery cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and satisfaction; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Hawkeye Carpet Care is better than 98% of upholstery cleaning.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Hawkeye Carpet Care is better than 97% of upholstery cleaning.A
97
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Hawkeye Carpet Care is better than 89% of upholstery cleaning.A
89
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Hawkeye Carpet Care is better than 100% of upholstery cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Hawkeye Carpet Care is better than —% of upholstery cleaning.–
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Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Hawkeye Carpet Care is better than —% of upholstery cleaning.–
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Reviews for your job

Customers hired Hawkeye Carpet Care for 5 kinds of job.

Hawkeye Carpet Care for area rug cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.38
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$158–$440
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 89/100.How Job match is calculatedBuilt only from reviews Google tagged “Area rug cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#8 / 29

All 38 Google reviews tagged “Area rug cleaning” · showing 20

Barbara12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Fabulous. I was amazed at how good my carpets looked. I was worried I needed new carpet but no. He did my couch and it looked like new.

Area rug cleaningGeneral carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Gary11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Paul arrived on time. He was courteous, and after examining each room, explained what would be done. After he finished cleaning, he took time to discuss with us the condition of the carpet and answered our questions. The carpet looks great. In addition, Paul cleaned some of the dust on the baseboards. We highly…

Area rug cleaningGeneral carpet cleaning
JamieLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

What a pleasure to work with Hawkeye. I dropped off my rug, they cleaned it and added a new pad and delivered it back to me. Very knowledgeable and good operators. Very fair pricing too.

Area rug cleaning+ Responsiveness+ Punctuality+ Quality
MarilynLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We had our 2nd story bedroom carpet and stairs cleaned as well as an area rug. Paul did an excellent job and was very knowledgeable about the cleaning business, explaining the process to us as he went along. He was very careful to protect our walls and hardwood floors by wrapping hoses around corners and laying…

Area rug cleaningGeneral carpet cleaning+ Quality
Eliana2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent service! It’s the third time we got our area rugs cleaned. We have a toddler and a baby, so no matter what we do to protect the rugs they get stains all over. The rugs came back this week, scheduling pick up and delivery was the easiest and the rugs look like new again. Paul is great, super helpful and put…

Customer photo from Eliana's review
Area rug cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
JimLocal Guide · 46 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Paul came out and did our house and did a fantastic job. I’ve actually been using this company for years and it’s been amazing to see it even go from one owner to another and yet the company still maintains a five star quality that’s shows the reason to use a locally owned community business.

Area rug cleaningGeneral carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Yalonda10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Paul was very professional, kind and did a great job! Will def use Hawkeye again!

Area rug cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
steve1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

This is our second year with Hawkeye Carpet Care and it continues to exceed expectations! Hawkeye is such a well-run company, with quality, value and professionalism all a five star plus. Again this year, Paul was our carpet service technician, and he continues to be a joy to work with . . . if I was still in…

Area rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Stephanie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I had a wonderful experience working with Hawkeye Carpet Care! They were responsive from the get-go and suggested the best options for the kind of cleaning I was looking for. They did an in-shop cleaning for one rug that had been mistreated by a cat as well as in-home area rug cleaning. The odor was completely…

Area rug cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Professionalism
Katie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I was pretty sure our dog had ruined our area rug; we spoke to Hawkeye and they were confident that they could help. We got it back today and it looks brand new. Friendly staff; answered my many questions. Would highly recommend - give them a call!

Area rug cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Nick3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Paul at Hawkeye did our upholstery cleaning today and took an area rug for cleaning at their shop. The couches look great, he was very professional, on time, no complaints at all. They will be cleaning our area rug at their shop and I suspect that will be done well. Hawkeye came recommended to us and they definitely met our expectations for the work.

Area rug cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Jessica7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Paul was wonderful to work with. Patient, informative and thorough and the result of the upholstery cleaning was outstanding! I love that they were able to come to our business to do the cleaning. Would recommend to anyone.

Area rug cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Sandra8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Paul did an excellent job and couldn't have been more professional. I have used Hawkeye for years and recommend them to everyone I know.

Area rug cleaning+ Responsiveness+ Punctuality+ Quality
Ashlee3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Paul was fantastic! He was polite, professional, and thorough. Will definitely be using Hawkeye Carpet Care again.

Area rug cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Jen5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The scheduling process was easy and Paul text us when he was close to our home. Paul was very professional, friendly, and efficient. Our carpets and rugs look great and he was able to remove a stain we thought wouldn't come up. We will use Hawkeye Carpet Care again and request Paul.

Area rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
KyleLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Highly recommend for your cleaning service needs !! Paul was awesome !!

Area rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Henry12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Paul was great! Did a great job! Very satisfied!

Area rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Brian7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great company! Outstanding service and work. Paul was great helping us moving our rugs, he was friendly and provided excellent customer service.

Area rug cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
C3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

This is our third time using Hawkeye and they are great. Paul serviced us today and he was very professional, polite, on time, took the time to explain everything and overall did a great job.

Area rug cleaningGeneral carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Chris4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Paul at Hawkeye Carpet Care was excellent! Very professional and great communication. We love him and the services Hawkeye provides!

Area rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality

Show more area rug cleaning reviews (18 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 100%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
General carpet cleaning70$158–$340
Area rug cleaning38$158–$440
Upholstery cleaning22$183–$334
Pet stain & odor removal18$153–$309
Carpet steam cleaning5$158–$327

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