Experts Reviews · Company report
Hawkeye Carpet Care logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%97+25.3Value 15%100+15.2Craft & service penalty89−1.1Experts Score= 97Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE

Hawkeye Carpet Care

Denver, CO · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #15Position by Experts Score among all companies we track in this category. of 36 upholstery cleaning · 5.0★ from 203 Google reviews

Report card

Percentile vs other upholstery cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and satisfaction; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Hawkeye Carpet Care is better than 98% of upholstery cleaning.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Hawkeye Carpet Care is better than 97% of upholstery cleaning.A
97
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Hawkeye Carpet Care is better than 89% of upholstery cleaning.A
89
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Hawkeye Carpet Care is better than 100% of upholstery cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Hawkeye Carpet Care is better than —% of upholstery cleaning.–
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Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Hawkeye Carpet Care is better than —% of upholstery cleaning.–
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Reviews for your job

Customers hired Hawkeye Carpet Care for 5 kinds of job.

Hawkeye Carpet Care for general carpet cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.70
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.93
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$158–$340
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “General carpet cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#20 / 31

All 70 Google reviews tagged “General carpet cleaning” · showing 40

BrettLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I randomly chose Hawkeye and so glad I did! I grew up in the carpet cleaning industry and still work for the family business which is located outside of Denver. My renters had really trashed the carpet and I knew their store rented machine left residue all over. Thank goodness for Paul and David! They were…

General carpet cleaning+ Responsiveness+ Punctuality+ Quality
Barbara12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Fabulous. I was amazed at how good my carpets looked. I was worried I needed new carpet but no. He did my couch and it looked like new.

Area rug cleaningGeneral carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Gary11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Paul arrived on time. He was courteous, and after examining each room, explained what would be done. After he finished cleaning, he took time to discuss with us the condition of the carpet and answered our questions. The carpet looks great. In addition, Paul cleaned some of the dust on the baseboards. We highly…

Area rug cleaningGeneral carpet cleaning
Kim3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Our carpet had a lot of food stains. Paul was able to remove them and make it look new again.

General carpet cleaning+ Quality+ Professionalism+ Value
Trey8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Today was the 2nd time I’ve used Hawkeye cleaning. Two years ago when we first moved into our new house and then today. Both times the quality of work, professionalism of staff, and courteous nature have been top notch. Highly recommend Hawkeye Carpet Cleaners and Paul, who cleaned our carpets both times.

General carpet cleaning+ Punctuality+ Quality+ Professionalism
Dave6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I've used Hawkeye going on over 2 years now. Never been disappointed. Paul does a fantastic job, and he's extremely personable and professional. The level of service is outstanding, and the carpet looks new for months after they've been cleaned. Companies I've used in the past the carpet looks good for a couple…

General carpet cleaningPet stain & odor removal
JulianLocal Guide · 50 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Booked them to get some spots out at our elementary school-- incredible! Definitely recommend!

General carpet cleaning+ Responsiveness+ Punctuality+ Quality
MarilynLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We had our 2nd story bedroom carpet and stairs cleaned as well as an area rug. Paul did an excellent job and was very knowledgeable about the cleaning business, explaining the process to us as he went along. He was very careful to protect our walls and hardwood floors by wrapping hoses around corners and laying…

Area rug cleaningGeneral carpet cleaning+ Quality
Kevin12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Work was completed professionally and thoroughly. Paul is in the top 5 service people I've ever dealt with (if not higher ranking), work ethic wise and knowledgeable of materials and processes. Would not hesitate to call again. Bravo . . .

Carpet steam cleaningGeneral carpet cleaningUpholstery cleaning+ Quality+ Professionalism
michael6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The technician, Paul, did an awesome job. Fully explained the steps he was taking and gave clear recommendations to maintain the carpet and chair. Very pleased with the end results and I highly recommend this company; 5 Stars..

General carpet cleaningUpholstery cleaning+ Quality+ Professionalism+ Value
Melissa5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I am selling my home and I was undecided as to if our carpet could be salvaged with major cleaning and stretching efforts, or if it needed total replacement (approximately $15k to replace). Some of the most problematic areas were a red marker stain made by my daughter in her room and pet stains throughout that I…

Carpet steam cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Jamie8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I tried doing it myself with a rented machine and failed miserably. Our carpets look great! The work was done in the timeline they stated and the price for what we needed was reasonable. I should’ve taken before and after pics. There was a stain on the stairs from who knows what we spilled that is completely gone now.

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Emily4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Paul was communicative, on-time and professional. He worked quickly and the end result was exactly what I needed. Will definitely use Hawkeye again.

General carpet cleaning+ Punctuality+ Quality+ Professionalism
Jodi5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Simply the best carpet cleaner I have ever had in my office. I will make an appointment for my home next.

General carpet cleaningUpholstery cleaning
JimLocal Guide · 46 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Paul came out and did our house and did a fantastic job. I’ve actually been using this company for years and it’s been amazing to see it even go from one owner to another and yet the company still maintains a five star quality that’s shows the reason to use a locally owned community business.

Area rug cleaningGeneral carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Yalonda10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Paul was very professional, kind and did a great job! Will def use Hawkeye again!

Area rug cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
SusanLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Excellent customer service and Paul did a fantastic job cleaning the carpet. He was very polite and professional. I would definitely recommend this company.

General carpet cleaning+ Responsiveness+ Punctuality+ Quality
steve1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

This is our second year with Hawkeye Carpet Care and it continues to exceed expectations! Hawkeye is such a well-run company, with quality, value and professionalism all a five star plus. Again this year, Paul was our carpet service technician, and he continues to be a joy to work with . . . if I was still in…

Area rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
DavidLocal Guide · 36 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Really professional and considerate. Highly recommended.

General carpet cleaning+ Responsiveness+ Punctuality+ Professionalism
Pat3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very pleased with carpet cleaning and exceptional customer service from Dan, Paul and Katy. This company is professional, organized and friendly.

General carpet cleaning+ Responsiveness+ Punctuality+ Quality
stephanieLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Paul was very professional and did a wonderful job.

General carpet cleaning+ Responsiveness+ Punctuality+ Quality
DianneLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Hawkeye did a wonderful job for us! They gave us good honest evaluation and set the expectation as to the outcome of the job. They arrived on time and addressed all our questions and needs in a very professional and helpful manner. I will us them again

General carpet cleaning+ Responsiveness+ Punctuality+ Quality
AriLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Air duct cleaning in addition to carpet cleaning, service was of high quality on time and very personable had no complaints whatsoever. This is the second time I'm coming back to this team and intend to call them back again in the future. Highly recommended and satisfied with the service.

General carpet cleaningService not listed+ Responsiveness+ Punctuality+ Quality
Ashlee3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Paul was fantastic! He was polite, professional, and thorough. Will definitely be using Hawkeye Carpet Care again.

Area rug cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Jen5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The scheduling process was easy and Paul text us when he was close to our home. Paul was very professional, friendly, and efficient. Our carpets and rugs look great and he was able to remove a stain we thought wouldn't come up. We will use Hawkeye Carpet Care again and request Paul.

Area rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
KyleLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Highly recommend for your cleaning service needs !! Paul was awesome !!

Area rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Trish9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

This is the first, and only, carpet cleaning company that gets the stains out and keeps them out! With other companies, the stains came out but they reappeared within weeks. I recommend the scotch guarding too - it really does help! Thanks Paul for the excellent job! UPDATE 9/24/21 I continue to have Hawkeye clean…

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Kellie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Paul did such a terrific job of cleaning our carpets! He was very professional, polite and just plain nice - a pleasure to have in our home. The carpet cleaning included stairs and two well used bedrooms and came out better than I had hoped. I will definitely be using Hawkeye Carpet Care again and again. Thank…

General carpet cleaning+ Responsiveness+ Punctuality+ Quality
Henry12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Paul was great! Did a great job! Very satisfied!

Area rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Julie13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Paul did a wonderful job. Especially the chairs and couch. Will definitely use Hawkeye again!

General carpet cleaningUpholstery cleaning+ Punctuality+ Quality+ Professionalism
Ralph4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Paul spent time to answer all my questions. He was thorough and the carpets look great. I will certainly use Hawkeye again, although Paul said our carpets, new 10 years ago, were still in good shape and probably wouldn't need to be cleaned in several years.

General carpet cleaning+ Responsiveness+ Punctuality+ Quality
LLocal Guide · 81 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Hey wanted to give a shout out to Paul! He did a great job cleaning my carpet which was full of dog stains. ItI turned out wonderful. He is super nice guy very respectful, and genuinely concerned about the condition of my carpet. I hope to use this service again.

General carpet cleaning+ Responsiveness+ Punctuality+ Quality
Sharon7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Paul was really thoughtful and conscientious about the work he did.

General carpet cleaningPet stain & odor removal
Lisa2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Paul was prompt, friendly and efficient. He explained everything very clearly and involved me in the process. Our carpets look as good as new!

General carpet cleaning+ Responsiveness+ Punctuality+ Quality
Aaron10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Owner and Paul were both very professional and also affordable!

General carpet cleaning+ Responsiveness+ Punctuality+ Professionalism
Anna6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Hawkeye Carpet is great. Paul was so professional and thorough, our carpets and chairs look great. Would 100% recommend.

General carpet cleaningUpholstery cleaningPet stain & odor removal
C3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

This is our third time using Hawkeye and they are great. Paul serviced us today and he was very professional, polite, on time, took the time to explain everything and overall did a great job.

Area rug cleaningGeneral carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Chris4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Paul at Hawkeye Carpet Care was excellent! Very professional and great communication. We love him and the services Hawkeye provides!

Area rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
RichardLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Paul did a great job! We have used Hawkeye for many years and will continue to do so.

Area rug cleaningGeneral carpet cleaningPet stain & odor removal+ Punctuality+ Quality+ Professionalism
Brett3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The entire process was easy. Technician was very professional and did a great job.

General carpet cleaningPet stain & odor removal+ Punctuality+ Quality+ Professionalism

Show more general carpet cleaning reviews (30 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 100%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
General carpet cleaning70$158–$340
Area rug cleaning38$158–$440
Upholstery cleaning22$183–$334
Pet stain & odor removal18$153–$309
Carpet steam cleaning5$158–$327

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