Experts Reviews · Company report
Hawkeye Carpet Care logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%97+25.3Value 15%100+15.2Craft & service penalty89−1.1Experts Score= 97Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE

Hawkeye Carpet Care

Denver, CO · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #15Position by Experts Score among all companies we track in this category. of 36 upholstery cleaning · 5.0★ from 203 Google reviews

Report card

Percentile vs other upholstery cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and satisfaction; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Hawkeye Carpet Care is better than 98% of upholstery cleaning.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Hawkeye Carpet Care is better than 97% of upholstery cleaning.A
97
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Hawkeye Carpet Care is better than 89% of upholstery cleaning.A
89
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Hawkeye Carpet Care is better than 100% of upholstery cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Hawkeye Carpet Care is better than —% of upholstery cleaning.–
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Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Hawkeye Carpet Care is better than —% of upholstery cleaning.–
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Reviews for your job

Customers hired Hawkeye Carpet Care for 5 kinds of job.

Hawkeye Carpet Care for pet stain & odor removal

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.18
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$153–$309
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Pet stain & odor removal”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#19 / 31

All 18 Google reviews tagged “Pet stain & odor removal”

Dave6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I've used Hawkeye going on over 2 years now. Never been disappointed. Paul does a fantastic job, and he's extremely personable and professional. The level of service is outstanding, and the carpet looks new for months after they've been cleaned. Companies I've used in the past the carpet looks good for a couple…

General carpet cleaningPet stain & odor removal
Melissa5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I am selling my home and I was undecided as to if our carpet could be salvaged with major cleaning and stretching efforts, or if it needed total replacement (approximately $15k to replace). Some of the most problematic areas were a red marker stain made by my daughter in her room and pet stains throughout that I…

Carpet steam cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Jamie8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I tried doing it myself with a rented machine and failed miserably. Our carpets look great! The work was done in the timeline they stated and the price for what we needed was reasonable. I should’ve taken before and after pics. There was a stain on the stairs from who knows what we spilled that is completely gone now.

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Yalonda10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Paul was very professional, kind and did a great job! Will def use Hawkeye again!

Area rug cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Stephanie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I had a wonderful experience working with Hawkeye Carpet Care! They were responsive from the get-go and suggested the best options for the kind of cleaning I was looking for. They did an in-shop cleaning for one rug that had been mistreated by a cat as well as in-home area rug cleaning. The odor was completely…

Area rug cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Professionalism
Katie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I was pretty sure our dog had ruined our area rug; we spoke to Hawkeye and they were confident that they could help. We got it back today and it looks brand new. Friendly staff; answered my many questions. Would highly recommend - give them a call!

Area rug cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Ashlee3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Paul was fantastic! He was polite, professional, and thorough. Will definitely be using Hawkeye Carpet Care again.

Area rug cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Trish9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

This is the first, and only, carpet cleaning company that gets the stains out and keeps them out! With other companies, the stains came out but they reappeared within weeks. I recommend the scotch guarding too - it really does help! Thanks Paul for the excellent job! UPDATE 9/24/21 I continue to have Hawkeye clean…

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Sharon7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Paul was really thoughtful and conscientious about the work he did.

General carpet cleaningPet stain & odor removal
Anna6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Hawkeye Carpet is great. Paul was so professional and thorough, our carpets and chairs look great. Would 100% recommend.

General carpet cleaningUpholstery cleaningPet stain & odor removal
RichardLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Paul did a great job! We have used Hawkeye for many years and will continue to do so.

Area rug cleaningGeneral carpet cleaningPet stain & odor removal+ Punctuality+ Quality+ Professionalism
Brett3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The entire process was easy. Technician was very professional and did a great job.

General carpet cleaningPet stain & odor removal+ Punctuality+ Quality+ Professionalism
RobinLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Hawkeye Carpet Care didn't disappoint; we've been using them for 6 years and have always been satisfied. Paul did a wonderful job today-was professional, kind, informative and great with our kids!

Area rug cleaningGeneral carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
NicoleLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We had our carpets cleaned and dryer vent/ducts cleaned by Paul and Ryan. They did a fantastic job and were friendly, professional, and efficient. I was working from home while they worked and they were incredibly respectful of my space and home. Definitely would recommend!

Area rug cleaningGeneral carpet cleaningPet stain & odor removal+ Punctuality+ Quality+ Professionalism
Katherine1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Easy to communicate with, flexible scheduling and very professional, excellent service. We were very happy with the results and will use this company again!

Area rug cleaningUpholstery cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Kristen7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

First time using Hawkeye Carpet Care and they were fantastic! I had to reschedule a few times but Katy was super understanding and patient. Mark showed up on time and did an incredible job of cleaning our basement carpet which our dog had started urinating on. We couldn’t believe how well the stains came out and it…

Area rug cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
KH4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Pet stain & odor removal
Ilya5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 100%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
General carpet cleaning70$158–$340
Area rug cleaning38$158–$440
Upholstery cleaning22$183–$334
Pet stain & odor removal18$153–$309
Carpet steam cleaning5$158–$327

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