Experts Reviews · Company report
Hawkeye Carpet Care logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%97+25.3Value 15%100+15.2Craft & service penalty89−1.1Experts Score= 97Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE

Hawkeye Carpet Care

Denver, CO · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #15Position by Experts Score among all companies we track in this category. of 36 upholstery cleaning · 5.0★ from 203 Google reviews

Report card

Percentile vs other upholstery cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and satisfaction; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Hawkeye Carpet Care is better than 98% of upholstery cleaning.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Hawkeye Carpet Care is better than 97% of upholstery cleaning.A
97
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Hawkeye Carpet Care is better than 89% of upholstery cleaning.A
89
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Hawkeye Carpet Care is better than 100% of upholstery cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Hawkeye Carpet Care is better than —% of upholstery cleaning.–
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Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Hawkeye Carpet Care is better than —% of upholstery cleaning.–
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Reviews for your job

Customers hired Hawkeye Carpet Care for 5 kinds of job.

Hawkeye Carpet Care for upholstery cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.22
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.82
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$183–$334
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 75/100.How Job match is calculatedBuilt only from reviews Google tagged “Upholstery cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#27 / 30

All 22 Google reviews tagged “Upholstery cleaning” · showing 20

Barbara12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Fabulous. I was amazed at how good my carpets looked. I was worried I needed new carpet but no. He did my couch and it looked like new.

Area rug cleaningGeneral carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Kevin12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Work was completed professionally and thoroughly. Paul is in the top 5 service people I've ever dealt with (if not higher ranking), work ethic wise and knowledgeable of materials and processes. Would not hesitate to call again. Bravo . . .

Carpet steam cleaningGeneral carpet cleaningUpholstery cleaning+ Quality+ Professionalism
michael6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The technician, Paul, did an awesome job. Fully explained the steps he was taking and gave clear recommendations to maintain the carpet and chair. Very pleased with the end results and I highly recommend this company; 5 Stars..

General carpet cleaningUpholstery cleaning+ Quality+ Professionalism+ Value
Jodi5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Simply the best carpet cleaner I have ever had in my office. I will make an appointment for my home next.

General carpet cleaningUpholstery cleaning
Eliana2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent service! It’s the third time we got our area rugs cleaned. We have a toddler and a baby, so no matter what we do to protect the rugs they get stains all over. The rugs came back this week, scheduling pick up and delivery was the easiest and the rugs look like new again. Paul is great, super helpful and put…

Customer photo from Eliana's review
Area rug cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
JimLocal Guide · 46 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Paul came out and did our house and did a fantastic job. I’ve actually been using this company for years and it’s been amazing to see it even go from one owner to another and yet the company still maintains a five star quality that’s shows the reason to use a locally owned community business.

Area rug cleaningGeneral carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Nick3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Paul at Hawkeye did our upholstery cleaning today and took an area rug for cleaning at their shop. The couches look great, he was very professional, on time, no complaints at all. They will be cleaning our area rug at their shop and I suspect that will be done well. Hawkeye came recommended to us and they definitely met our expectations for the work.

Area rug cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Jessica7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Paul was wonderful to work with. Patient, informative and thorough and the result of the upholstery cleaning was outstanding! I love that they were able to come to our business to do the cleaning. Would recommend to anyone.

Area rug cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Bruce8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We heard that they were a very good cleaning service, and they lived up to the expectation. Very pleased.

Upholstery cleaning+ Responsiveness+ Punctuality+ Quality
Julie13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Paul did a wonderful job. Especially the chairs and couch. Will definitely use Hawkeye again!

General carpet cleaningUpholstery cleaning+ Punctuality+ Quality+ Professionalism
Brian7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great company! Outstanding service and work. Paul was great helping us moving our rugs, he was friendly and provided excellent customer service.

Area rug cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Anna6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Hawkeye Carpet is great. Paul was so professional and thorough, our carpets and chairs look great. Would 100% recommend.

General carpet cleaningUpholstery cleaningPet stain & odor removal
C3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

This is our third time using Hawkeye and they are great. Paul serviced us today and he was very professional, polite, on time, took the time to explain everything and overall did a great job.

Area rug cleaningGeneral carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
KimLocal Guide · 43 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★

Steve called me this morning very rude and spoke in a very derogatory manner to not only me, but also the team in my office. I have always been pleased with Hawkeye. After the way he spoke to me and my team, I will not be using this company again.

General carpet cleaningUpholstery cleaning− Professionalism
Kim8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Paul was very kind, thorough & professional—our furniture & carpets look amazing!

Area rug cleaningGeneral carpet cleaningUpholstery cleaning+ Punctuality+ Quality+ Professionalism
RobinLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Hawkeye Carpet Care didn't disappoint; we've been using them for 6 years and have always been satisfied. Paul did a wonderful job today-was professional, kind, informative and great with our kids!

Area rug cleaningGeneral carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Katherine1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Easy to communicate with, flexible scheduling and very professional, excellent service. We were very happy with the results and will use this company again!

Area rug cleaningUpholstery cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Lia4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Paul was awesome. He did a very good job, was respectful, explained the entire process and was professional.

General carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Trisha8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Paul and Josh from Hawkeye were prompt, friendly and professional. They took great care to detail planned work and pricing, and to take protective measures to protect our floors, doors and walls during the cleaning process. They wore masks and kept their distance, which is appreciated during COVID times! We had them…

Area rug cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Amalia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Carpet steam cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality

Show more upholstery cleaning reviews (2 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 100%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
General carpet cleaning70$158–$340
Area rug cleaning38$158–$440
Upholstery cleaning22$183–$334
Pet stain & odor removal18$153–$309
Carpet steam cleaning5$158–$327

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