Analyzing 8,053,1138.1M ReviewsFor 22,83722.8K Experts
Customers consistently praise the punctuality, professional communication, and thoroughness of the pressure washing, roof moss removal, and exterior cleaning services. Reviewers frequently note fair pricing that is competitive with local alternatives, along with respectful treatment of property and responsive scheduling. With a perfect five-star rating from eighty-seven reviews, no common criticisms are evident in the provided excerpts, and the owner replied to thirty-one percent of the feedback.
Data from Google, last updated November 3, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and craft & service; weakest: reliability.
Bar = this company · dark tick = category median.
87 Google reviews we collected
Phrases our text analysis found in 83 written reviews
How often each topic comes up in the written reviews
We read 83 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“James did an amazing job and was extremely personable.”
“He showed up on time and addressed our concerns, he is very approachable and friendly.”
“I would definitely use him again, not to mention highly recommend him to others.”
“His work is impeccable and he is on time, communicates well and is just an all around great guy.”
“He was incredibly helpful in giving all the information on the process and provided an easy estimate that was very fair and less than competitors in the area.”
“James was great at communicating throughout the whole process of quoting and completing gutter cleaning at my home, he even sent before/after shots, w…”
“I highly recommend his work - integrity and action backed by results.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Hawkins Exterior Cleaning for 2 kinds of job. Pick one to see what they paid and said.
James was very fast to response to a small job!! What nice and respectful young man!! I highly recommend him!!!
This is the second time we had James power wash for us. His work is impeccable and he is on time, communicates well and is just an all around great guy. We will continue to use him for all our power washing needs. James Hawkins is the guy to call if you need power washing! He was very responsive to calling back and…
James did an amazing job and was extremely personable. I would definitely use him again, not to mention highly recommend him to others.
Thorough explanation of what was being done to cleanse the moss off our roof. Beautiful job. Efficient and prompt. I have invited him back to remove the slippery moss off of our pavers.
OMG!!! These guys came right on time and performed an amazing job on power washing and cleaning of my front porch, all walkways and patio to the stamped concrete of my home. And on top of that, they were so professional with wonderful personalities!!! We really appreciated them because it’s very hard to find good…
Very prompt, courteous, respecful, and reasonable. We hired him for house cleaning , and driveway cleaning and our home and driveway look beautiful. We definitely will hire him again!
| Job | Reviews | Category typical |
|---|---|---|
| Power/pressure washing | 10 | — |
| Rooftop/skylight cleaning | 4 | — |
5.0 ★★★★★ 87 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
James was very fast to response to a small job!! What nice and respectful young man!! I highly recommend him!!!
Courteous and professional. Respectful of my property. Great job!
Quick response, excellent service. Would recommend!
This is the second time we had James power wash for us. His work is impeccable and he is on time, communicates well and is just an all around great guy. We will continue to use him for all our power washing needs. James Hawkins is the guy to call if you need power washing! He was very responsive to calling back and setting up a date for service. He readily shared his information for being insured and bonded. He stopped by the same day I called him and did a walk around of the house and areas to be cleaned and sent out an estimate within 12 hours of stopping by. We had everything washed, the house and gutters, the porch and sidewalks, the deck, the railings, stairs for the deck and even the grandchildren's outside slides and play area. He showed up on time and addressed our concerns, he is very approachable and friendly. When we need this done again he is the guy we will call.
James did an amazing job and was extremely personable. I would definitely use him again, not to mention highly recommend him to others.
Thorough explanation of what was being done to cleanse the moss off our roof. Beautiful job. Efficient and prompt. I have invited him back to remove the slippery moss off of our pavers.
OMG!!! These guys came right on time and performed an amazing job on power washing and cleaning of my front porch, all walkways and patio to the stamped concrete of my home. And on top of that, they were so professional with wonderful personalities!!! We really appreciated them because it’s very hard to find good people who give good, caring service anymore! My neighbor also used them and am raving about them too! Many Kudos!! We will be using them every year now! Thanks for the amazing work! 🥰👍
Very prompt, courteous, respecful, and reasonable. We hired him for house cleaning , and driveway cleaning and our home and driveway look beautiful. We definitely will hire him again!
Can’t say enough about James and Hawkins Roof. He was incredibly helpful in giving all the information on the process and provided an easy estimate that was very fair and less than competitors in the area. Showed up as expected and did a fantastic job. He will be our first call whenever we need work again!
James went way above and beyond. He even power washed my steps for free. Very happy repeat customer... JF
Analyzing 8,053,1138.1M ReviewsFor 22,83722.8K Experts
