Analyzing 8,065,3418.1M ReviewsFor 22,86822.9K Experts

Experts Reviews · Company report
Hawkins Exterior Cleaning logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%98+25.6Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

Hawkins Exterior Cleaning

Akron, OH · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #27Position by Experts Score among all companies we track in this category. of 61 pressure washing services · 5.0★ from 87 Google reviews

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Report card

Percentile vs other pressure washing services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and craft & service; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Hawkins Exterior Cleaning is better than 100% of pressure washing services.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Hawkins Exterior Cleaning is better than 98% of pressure washing services.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Hawkins Exterior Cleaning is better than 100% of pressure washing services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Hawkins Exterior Cleaning is better than 100% of pressure washing services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Hawkins Exterior Cleaning is better than —% of pressure washing services.–
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Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Hawkins Exterior Cleaning is better than —% of pressure washing services.–
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Reviews for your job

Customers hired Hawkins Exterior Cleaning for 2 kinds of job.

Hawkins Exterior Cleaning for power/pressure washing

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.10
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Power/pressure washing”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#38 / 46

All 10 Google reviews tagged “Power/pressure washing”

Brandon2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Amazing work! Had years of algae on my house. James took it off like it was nothing! He made sure you could eat off the side of the house and wouldn't leave a spot behind. Highly recommend!

Power/pressure washing+ Responsiveness+ Punctuality+ Quality
Lisa3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Hawkins Roof and Exterior Cleaning is the place to call when in need of power washing! Prompt service, great price and showed up when he said he was going to. This day in age all of us small businesses need to stick together.

Power/pressure washing+ Responsiveness+ Punctuality+ Quality
Thomas1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

James is very responsive, knowledgeable, efficient, respectful, & down to earth! The quality of his work is the best! Our home looks like new again! The driveway & sidewalks looks like new concrete! We are extremely happy & you will too!!

Power/pressure washingService not listed+ Responsiveness+ Punctuality+ Quality
Julia8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

My house was really dirty and stained with mold. I really didn't think it would come this clean. I am really happy with it. My siding looks brand new. I am really proud of my house now. Thanks to Hawkins roof & Exterior cleaning. The price was right too. i will always use him and recommend him to everyone.

Power/pressure washing+ Responsiveness+ Punctuality+ Quality
Benjamin7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Having 20 years experience helping to manage more than 1500 apartment rentals I feel well qualified to evaluate roof and siding cleaning contractors and Hawkins is certainly one of if not the best. James made the entire process from quoting the job to scheduling and completion seamless and fast. Quality of the…

Power/pressure washingRooftop/skylight cleaning+ Responsiveness+ Punctuality+ Quality
Melissa3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

If I could give 10 stars, I would! James went above and beyond to clean the roof of our home and workshop barn - was quick to reply and get us an extremely reasonable quote. He took excellent care of our property, and truly went the extra mile every step of the way. Professional, courteous, and efficient. I would highly recommend services from Hawkins!

Power/pressure washingRooftop/skylight cleaning
Susan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

James was professional and very courteous. He did a great job power washing our home, it looks great. We will use his service again when we're ready to get our roof power washed.

Power/pressure washing+ Responsiveness+ Punctuality+ Quality
K10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

James Hawkins cleaned our siding, gutters, composite decking, paver patio and all of our concrete. Our 24-year-old house looks like new. He is responsive, professional and very pleasant to deal with. We have used several vendors over the years for siding/concrete cleaning, but now we will never use anyone else. Excellent service, great value.

Power/pressure washing+ Responsiveness+ Punctuality+ Quality
Carrie12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

James was on time, great prices and professional. We were long overdue for a cleaning, the outside of the house looks awesome. Would definitely recommend him to anyone needing house power washing or anything that would need power washed.

Power/pressure washing+ Responsiveness+ Punctuality+ Quality
Bonnie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Power/pressure washing+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Power/pressure washing10—
Rooftop/skylight cleaning4—

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