Analyzing 5,610,2705.6M ReviewsFor 15,36515.4K Experts

Hawkins Service Co. logo
Hawkins Service Co.
Tampa, FL · 4.9★ (5,790)
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%20+7Reliability 15%17+2.6Craft & service 20%14+2.8Value 10%4+0.4Momentum 8%84+6.7Track record 7%96+6.7Accountability 5%17+0.9Experts Score= 27Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.27
RankPosition by Experts Score among all companies we track in this category.#60
Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).$529
Bad jobsShare of reviews from the last 24 months that gave 1 or 2 stars.2.6%

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Hawkins Service Co. for thermostat repair

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Jobs reviewedHow many Google reviews are tagged with this job.8
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$2,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$56–$396
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 69/100.How Job match is calculatedBuilt only from reviews Google tagged “Thermostat repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#33 / 40
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 8 Google reviews tagged “Thermostat repair”

JohnnyLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

I moved to Florida 3 years ago and purchased a home with an existing pool and equipment. Over the past 3 years, the pool pump, light, temperature sensor all started to fail as all this equipment was approaching 8 years old. A sticker on the existing equipment showed that the original equipment was installed by…

Paid $2,000+Reasonable priceSwimming pool heater repairThermostat repairSwimming pool general plumbing repairs
Chris3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Our technician Chris Douglas was awesome. Very thorough and very professional was very honest with us

Paid $200–400Reasonable priceHVAC system repairThermostat repair
RobertLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

I am impressed by Kylat and his assistant Eric. They were both very thorough, knowledgeable and took the time to sit down with me and explain everything that they did and why! They represented Hawkins very professionally. I highly recommend them both to represent your Company!

HVAC system maintenanceA/C system maintenanceA/C system repair
Harmony7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I love this company, great office and field staff! They offer multiple solution options and do not try to sell you just cause. Open and honest communication and work!

Reasonable priceHVAC system repairHVAC system maintenanceA/C system maintenance
RaulLocal Guide · 154 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Gabby’s service was excellent. Came in on time, I was called before they showed up to let me know they were on their way and Gabby was able to find some things on my air conditioner that I wasn't aware of, and provided me with some good options and recommendations. Great service and quality workmanship, highly recommended.

A/C system maintenanceCleaningDuctless heating & A/C services+ Responsiveness+ Punctuality+ Quality
Raymond5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I recently had an issue with my AC not working one night, and Mark from Hawkins came to the rescue. Not only did he efficiently fix the problem caused by a faulty thermostat, but he also took the time to assure me that everything was in perfect order. I truly appreciate his promptness and professionalism. Highly recommended!

A/C system maintenanceCleaningSwimming pool heater repair+ Responsiveness+ Punctuality+ Quality
JACEK2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Awesome service. Jeremy was the best.

Thermostat repair+ Responsiveness+ Punctuality+ Quality
Kali2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Scott came in and was so professional & helped SO much ! He was very informative & answered ALL of my questions . I had him running around the house & he had no issue with it ! I recommend him to anyone using this company! Hands down best AC guy we have had in a while ! Thank you Scott !

HVAC duct & vent cleaningThermostat repair+ Responsiveness+ Punctuality+ Quality

Why it scores 27How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%20+7Reliability 15%17+2.6Craft & service 20%14+2.8Value 10%4+0.4Momentum 8%84+6.7Track record 7%96+6.7Accountability 5%17+0.9Experts Score= 27Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

Satisfaction20
Reliability17
Craft & service14
Value4
Momentum84
Track record96
Accountability17

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