Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 against the other companies in this category (Satisfaction and Reliability also count absolute quality: 65% absolute, 35% relative), then weighted:Satisfaction 35%68+23.8Reliability 15%60+9Craft & service 20%47+9.4Value 10%5+0.5Momentum 8%84+6.7Track record 7%98+6.9Accountability 5%10+0.5Experts Score= 57Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.57SCOREHawkins Service Co.
Tampa, FL · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #79Position by Experts Score among all companies we track in this category. of 103 HVAC contractors · 4.9★ from 5,790 Google reviews
Report card
Percentile vs other HVAC contractors (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: track record and momentum; weakest: value.
SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; 65% absolute (3.5★ = 0, 5★ = 100), 35% vs the category.Hawkins Service Co. is better than 68% of HVAC contractors.B
68
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better); 65% absolute (0% = 100, 15%+ = 0), 35% vs the category.Hawkins Service Co. is better than 60% of HVAC contractors.B
60
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review with highlights; 65% absolute (0% = 100, 10%+ = 0), 35% vs the category.Hawkins Service Co. is better than 47% of HVAC contractors.C
47
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Hawkins Service Co. is better than 5% of HVAC contractors.F
5
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Hawkins Service Co. is better than 84% of HVAC contractors.A
84
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Hawkins Service Co. is better than 98% of HVAC contractors.A
98
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Hawkins Service Co. is better than 10% of HVAC contractors.F
10
Reviews for your job
Customers hired Hawkins Service Co. for 8 kinds of job.
Hawkins Service Co. for dryer vent cleaning
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.0
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).—
Usually paidThe price range customers picked most often for this job.—
No written reviews mention this job yet.
No written reviews about this job yet.
Price
$529+64% vs typical HVAC contractors
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 25%Reasonable 59%Overpriced 7%Not sure 10%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Electrical repair | 268 | — |
| HVAC system maintenance | 222 | $37–$295 |
| Swimming pool automation and controls repair | 202 | — |
| Swimming pool heater repair | 200 | — |
| HVAC system repair | 188 | $205–$933 |
| Pump repairs & installation | 158 | — |
| A/C system maintenance | 155 | $39–$393 |
| Swimming pool equipment repair | 141 | — |
