Is Hawkins Service Co. any good?
Our verdict: mixed — #60 of 67 HVAC contractors, better than 10%. Customers single out its track record and momentum; value is where it trails.
Track record — better than 96% of peers
Momentum — better than 84% of peers
Accountability — 17th percentile
Craft & service — 14th percentile
Value — 4th percentile
Price $$$$: 64% above typical
Hawkins Service Co. for HVAC system repair
Clear ✕189 customers reviewed a HVAC system repair job here and rated it 4.84★. Most paid $1,000+ (category typical: $192–$955). For this job it ranks #52 of 60 HVAC contractors we track.
All 189 Google reviews tagged “HVAC system repair” · showing 20
Jordan did a great job. He is knowledgeable, polite and explained what was wrong with the unit. Very pleased with Hawkins
Very responsive. They came out on the weekend and fixed our system quickly.
Hawkins Service Co. came to my house and took their time to diagnose my A/C problem correctly. The replaced the defective part under warranty and made sure the system was working properly, explaining all the work that was done, including before and after photos. A very trustworthy company!
I wish I could remember the name of the gentleman that came out to do our service. He was very clear on everything that he was doing and explain things to us step-by-step. He was also very personable and friendly. If I could request him to be our tech every time!!!!
Jeremy was excellent and was able to stop the leaking. He was also very knowledgeable, and professional. I highly recommend him.
Jeremy was excellent! Was right on time, put on shoe covers, worked quietly while my son was napping, and was great with my dog. Would highly recommend to anyone who needs AC services.
Nick took care of everything with a positive, outgoing attitude.
Cannot go wrong with Hawkins!
Jesse was great, as usual. Service rep was very polite and helpful.
Jeremy in HVAC was so helpful in determining our issue, ordering parts and returning promptly to fix us all up! Thank you!
I live in FL and my AC was intermittently shutting off. Needless to say, living in FL I personally cannot have my AC not working properly. So, I called Hawkins Service Co. They sent someone out the same day. The technician, Simon Luke, was professional, courteous and extremely knowledgeable. I ended up doing a…
Hawkins Service is an excellent contractor. We purchased an installation from another company and only had nightmare service problems due to shoddy installation. Had Hawkins to do a complete reinstallation with Ervin and his helper and now runs perfect. Love dealing with Jared, Manager and his service techs like…
Timely, polite, friendly, efficient, knowledgeable, not pushy about trying to choose the priciest option
I’ve received great service from Hawkins AC. Professional and well-trained technicians. Eric did a great job on the service call this afternoon.
Hawkins always does good work. I've used them for gas lines, pool repair and AC work. This time it was an issue with my mini-split AC. Christopher showed up on time, resolved my issue quickly and it was a great experience. Thank you Christopher D. for your professionalism!
Anthony B was thorough and professional. Super impressed.
We love Brian White! He is the best tech ya'll have!!
Great service
Most conscientious, knowledgeable and technician you could ask for!
Adnother great service call from Hawkins. Chance and Omar put in a new HVAC condensation line. They were patient and thorough with all our questions. I feel confident calling Hawkins.
Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about Hawkins Service Co.
Is Hawkins Service Co. good?
Yes by most measures: 4.9★ from 5,790 Google reviews and an Experts Score of 27/100 (grade D), #60 of 67 HVAC contractors we track. 2.6% of reviews in the last two years were 1–2★ (category average 2%).
How much does Hawkins Service Co. charge?
Customers reported a typical bill of $529 (middle half $166–$1.6k), 64% above the HVAC contractors median of $322.
What do customers hire Hawkins Service Co. for?
Mostly electrical repair (268), HVAC system maintenance (222), swimming pool automation and controls repair (202), swimming pool heater repair (200).
Does the owner respond to complaints?
The owner replied to 43% of 1–3★ reviews (category: 63%).
