Is Hawkins Service Co. any good?
Our verdict: mixed — #60 of 67 HVAC contractors, better than 10%. Customers single out its track record and momentum; value is where it trails.
Track record — better than 96% of peers
Momentum — better than 84% of peers
Accountability — 17th percentile
Craft & service — 14th percentile
Value — 4th percentile
Price $$$$: 64% above typical
Hawkins Service Co. for pump repairs & installation
Clear ✕159 customers reviewed a pump repairs & installation job here and rated it 4.89★. Most paid $1,000+. For this job it ranks #1 of 1 HVAC contractors we track.
All 159 Google reviews tagged “Pump repairs & installation” · showing 40
Did great work and explained how to operate the new equipment.
Daniel Menhart did a great job. Went above and beyond. Amazing guy.
Kris was knowledgeable and patient as he walked us through the issue with our pump
Great service as always, over 15 years of maintaining my pool and updating it along way
very impressed with technician and service
I am extremely satisfied with the pool equipment installation. The installers were very knowledgeable and professional. I am not good at writing these reviews, so I normally don't fill them out. But they were so good that I had to let everyone looking for this type of work that you can trust this company.
Adian was extremely polite, knowledgeable, and very helpful. He is the best technician I have had the pleasure to work with.
Andrew was fantastic. Knowledgeable, effective, efficient, and easy to talk to about pool-related concerns.
Excellent service and extremely helpful
Used Hawkins for the first time since our pool install and I have to say Solomon is one of the best technicians I have worked with. He has exceptional customer service. Kudos to Hawkins for employing loyal and passionate employees like him!
Eddie came out as scheduled to replace my pool pump and discovered that the wiring wasn't done properly when the pump was 1st installed. The panel had been saturated at some point and dome of the wiring had deteriorated to the point of falling out. Compounding the problem, the electrician who installed our pool…
Joshua Norton came out to my home and was nothing but courteous and respectful. Very knowledgeable and professional. He fixed my shower in a few short hours, the same day as the estimate appointment! Gave quotes for additional work that might be beneficial later on as well. Overall a great experience with Hawkins…
Jacob was ok time and very friendly. Quickly diagnosed the problem and answered all my questions so I clearly knew my options. Fixed all the problems and everything is working great
Hired Hawkins to do some plumbing work. Had a leaking pressure value, fixed in seconds. Thanks
Nathan handily fixed our Pool Pump after it stopped working during an electrical outage. The Pool Pump was still under warranty so the part he replaced was covered. He then installed a $399 pool surge protector at our request to hopefully forestall any issues with a future electrical outage.
Very helpful and efficient.
Darius and Isaac did a great job of installing a new circuit board and double-checking that all systems worked correctly. Tyler cleaned our salt cell. The company also hired another company to clean the pool as well. I would highly recommend this company.
Submitted a contact form on the website, received follow up call within 48 hours, and technician on site 24 hours after that. Clay quickly assessed my pool pump issue, recommended a repair and provided a quote. He had a replacement 3hp Pentair in the truck and had it installed within 2 hours. The part is warranted…
Amazing service from start to finish! A special thanks to Daniel Menhart who responded bright and early for a weekend plumbing emergency and for making sure the job was done properly! We appreciate Hawkins service & Dan for their quality work and recommendations for future prevention and maintenance! If you're in…
Our washing machine pipe backed up and flooded our laundry room. We needed a quick fix and Daniel Menhart showed up same day! Everything is working great now.
Jordan was very pleasant and quite knowledgeable. He checked my plumbing and told me where he found some issues. These things were taken care of on the spot. I highly recommend Hawkins Service and especially Jordan.
Darius has been amazing this past month. We have needed him for several problems that kept popping up with our old pool system. He serviced and completed each one with knowledge and professionalism. We recommend Darius and Hawkins! Mike
Update: 7/28/26 Another great experience. Arthurs was our pool tech with a grinding noise coming from our Pentair Pool Pump. It is 6 years old and needed replacing before it became worse. It was more than I expected but he had the part, did it in 1 hour, and was precise, tidy, and professional throughout. The…
Eddie arrived at our home on a Saturday to fix our pool. He took the time to explain everything he found wrong, replaced the parts, and worked effortlessly with us. I highly recommend Eddie for pool services. He knows his trade. Personable and Professional.
A tip of my hat to Hawkins pool professional Arturs Kalejs, who offered sound advice and replaced my blown pool pump in record time.
Darius and Andrew are professional, knowledgeable, and explained everything Easy process for such a big job
Lewis did a fantastic job and I would definitely use Hawkins in the future!
Great service
We asked for an estimate on a pool heat pump. Rob is just the best. He communicates with you, is professional, knows his business and keeps the customer first. We always ask for him, and have used Hawkins for over 20 years and always more than satisfied with service. We recently used (May 2026) and Solomon helped…
arrived on time; gave good advice, serviced the unit quickly knew what he was doing
Service was very prompt. Eddie did a great job. Very personable.
Pool pump/motor and breaker replaced.tech very courteous , for problems, explained options and repaired. Great job. Clay Thornton was the technician.
I would gladly use Hawkins again. They completed everything I asked for and at a reasonable rate. The tech went above and beyond.
Very professional. He was able to troubleshoot my problem and offered the beat solution. The truck did not have the typical part needed; however, he figured it out and the job was completed. Thank you.
Arturs is a very skilled technician and did a fantastic job. We had several pieces of pool equipment replaced and he went above and beyond to make sure everything was done the right way and is functioning properly. He was very kind and professional and a pleasure to work with. Our new system is working great now and…
I just utilized my yearly home plumbing inspection and Jacob was so thorough! He found many items that needed attention. I appreciate the proactive service
Once again an amazing job. You have done my ductwork, my pool installations, electrical and repair. I just received a new pool light, which is stunning you service my HVAC system that I can’t speak highly enough about you guys.
Clay did an outstanding job. He was quick and very confident in his repair. There was an additional issue with a ball valve and Clay fixed it perfectly. Great guy and great job.
I had a terrible experience with this company and would strongly advise others to stay far away. I am an 84 year old veteran and a two time cancer survivor and I was blatantly overcharged for a pool pump and filter—far beyond the original market price would be. The lack of transparency is unacceptable. When I…
Andrew is super helpful and fixing my automation system highly recommended!
Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about Hawkins Service Co.
Is Hawkins Service Co. good?
Yes by most measures: 4.9★ from 5,790 Google reviews and an Experts Score of 27/100 (grade D), #60 of 67 HVAC contractors we track. 2.6% of reviews in the last two years were 1–2★ (category average 2%).
How much does Hawkins Service Co. charge?
Customers reported a typical bill of $529 (middle half $166–$1.6k), 64% above the HVAC contractors median of $322.
What do customers hire Hawkins Service Co. for?
Mostly electrical repair (268), HVAC system maintenance (222), swimming pool automation and controls repair (202), swimming pool heater repair (200).
Does the owner respond to complaints?
The owner replied to 43% of 1–3★ reviews (category: 63%).
