Is Hawkins Service Co. any good?
Our verdict: mixed — #60 of 67 HVAC contractors, better than 10%. Customers single out its track record and momentum; value is where it trails.
Track record — better than 96% of peers
Momentum — better than 84% of peers
Accountability — 17th percentile
Craft & service — 14th percentile
Value — 4th percentile
Price $$$$: 64% above typical
Hawkins Service Co. for toilet repair
Clear ✕94 customers reviewed a toilet repair job here and rated it 4.88★. Most paid $200–400 (category typical: $176–$542). For this job it ranks #3 of 11 HVAC contractors we track.
All 94 Google reviews tagged “Toilet repair” · showing 60
Hawkins Service Company did a Fantastic job with my plumbing needs. They came on time and were extremely knowledgeable and helpful! Daniel Menhart explained things and was very courteous! He took care of toilet repairs.
Amazing company, went above and beyond to help me out. Would highly recommend. Daniel, Jacob and Zach were kind, compassionate and professional. Highly recommend, it’s hard to find people who actually care.
From appraisal estimate to installation Shawn and Trey were impressive individuals...Professional and courteous and extremely approachable! Trey took his time and prioritized quality over rushing through! First time using Hawkins and they have now become my go to for any of my housing needs! And pricing by the way…
Jesse came out to do maintenance on my two AC units. He was very knowledgeable and professional and got the job done quickly.
I had an appointment with a noon to 5 PM window on a Saturday. They contacted me just after 2 PM to let me know they were not going to make it poor poor service. I waited for two hours and then I had to scramble to find another plumber, so do not schedule with them if you want someone to show up.
KG Staley was extremely professional and knowledgeable.
Great service! Technician was very knowledgeable. Jacob did amazing!
Great Customer Service
Hawkins here, found Hawkins Service Company because the company shares the same name as me. The quality of service lived up to its name. Daniel Menhart came out to the house and unclogged my toilets. He was nice amazing and fantastic. He was super professional and kind. Thank you Daniel Menhart and Hawkins Service Company. Signing out , Hawkins
Hawkins was my first call when I was having trouble with my toilet. The customer service was amazing, they came out same day and waived the service fee. Cameron, the technician, was so professional. Assessed the situation, and found that it was a simple fix which he did right then and there for no fee. There are…
He was very nice and did a great job. I was ok with the price, wish it could have been cheaper but it was not the techs fault.
Luke was on time, professional and efficient. He was meticulous in his work and explained every step he took to apply the fixes. He also pointed out some other areas that I should keep an eye on for future problems. He cleaned up immaculately afterwards and took the time to make sure I was satisfied or had any…
Jordan Diaz was great. Got me set up for repairs the next day at a great price. Highly recommended
The technician Joshua Norton that came to fix my toilet was very professional and experienced. He got the job done quickly and efficiently. Thank you
As a loyal, and a Membership Customer I could not missed the opportunity to recommend Mr. Nick Dieujuste. He is one of the best AC Technician from Hawkins Electric. He is extremely knowledgeable and possesses superb set of skills to get the job done in the most efficient manner. He made some great recommendations…
Very pleased with my technician, Jordan. He did an awesome job and was so pleasant, knowledgeable plus efficient. Jean O.
Great work clean and efficient
Exceptional job well done by Jordan Diaz
Jacob and Frankie were great! Had a leak in an upstairs toilet that left water spots on the kitchen ceiling . Jacob diagnosed the problem and came back with Frankie the next day. Jacob kept me informed of everything they were doing and finished the job ahead of schedule. They also cleaned the area. Excellent service.
Jordan Diaz did a professional job, and was very helpful 5 stars 👏 Nelson Butera
Daniel was thorough during this process.
Daniel Menhart was great! Quick and efficient. He fixed my leaky toilet in no time.
Daniel Menhary came to my house for plumbing issues. He was the best service technician to come to my home for any trades services. He was very nice and kind. One of my plumbing issues was a clogged kitchen sink. After unclogging the kitchen sink drain, he even cleaned the sink itself. He was very nice friendly and…
Cameron saved the day with professionalism meanor and worked with a payment plan for me due to my budget at almost 0. He handled the job to having it done today, when other companies would fix in weeks or months. Hurray to Cameron and Hawkins Plumbing for fixing my problem today because I needing it done quickly…
Cameron did excellent work to replace/repair our toilet. He was professional throughout the process from scheduling, to answering our questions and cleaning up after the work was finished. Everyone we talked with at the Hawkins was polite and friendly; they also responded to messages promptly. We highly recommend…
Daniel Menhart was sent to my home when my entire house backed up and had a sewer clog. He went up on the roof and used a snake machine to unclog my sewer through the roof vent. He was very technically skilled at sewer cleaning and is an amazing plumber. He's the best plumber ive ever used. Thank you Daniel Menhart…
Amazing service from start to finish! A special thanks to Daniel Menhart who responded bright and early for a weekend plumbing emergency and for making sure the job was done properly! We appreciate Hawkins service & Dan for their quality work and recommendations for future prevention and maintenance! If you're in…
Daniel was very professional and knowledgeable about the issue we were having with our clogged toilet. He was very patient. Waited to make sure the clog was centered inside ran water did more troubleshooting and determined that there was a bigger issue and worked with us to find the location of the clean out unit.…
Jordan was very pleasant and quite knowledgeable. He checked my plumbing and told me where he found some issues. These things were taken care of on the spot. I highly recommend Hawkins Service and especially Jordan.
Excellent service
Technicians came same day, were very courteous, showed and explained pictures and videos in detail. Very professional.
Josh Norton, Master Plumber, came to the rescue. Made an estimate of the situation on leaky toilet, identified the broken flange and wax seal. Went to supply house and came back to complete the job in 3 hours with efficiency, courtesy, cleanliness, and super friendly. I recommend their service and ask for Josh!!
Daniel Menhart and Dan
The worker Showed up on time. Did a great job. He was very neat and cleaned up everything. Toilet works great.
Daniel Menhart was excellent. He explained everything that needed to be done and how much it would cost. He was friendly and very professional. I highly recommend.
I had Joshua Norton the technician come out to my house and he did a fantastic job and educated me on everything that was wrong with my water heater and water pressure, also advised me to change my shower head, definitely recommend him and this company.
daniel Menhart - THANK YOU! You are a life-saver. Affordable price, high quality service, infotmative, & educative.
Excellent first experience with Hawkins. Jacob Griffin did an excellent job. We called yesterday and the job is finished within 24 hours. Jacob also advised on some additional work we are considering. We will use Hawkins / Jacob again.
Daniel Menhart did an amazing job unclogging my sewer line. The whole house was backed up and toilet was gurgling when I ran the shower. He found roots in the sewer line and we will see what the next step tomorrow to repair the sewer line. Daniel is kind and funny and we enjoyed hanging out with him. Thank Daniel Menhart.
Aiden Justice, our technician, was professional, respectful, kind, and has outstanding product knowledge. Hawkins Service Company is fortunate to have Aiden on their team. I highly recommend Hawkins Service Company for any of your Plumbing, Electrical, Gas, or AC & Heating needs.
Daniel Menhart came and fixed my toilet and a clogged drain and provided excellent service. Would highly recommend him and the company
Daniel Menhart was very knowledgeable and so very helpful.
Daniel Menhart was excellent. Courteous and Professional. Quality work and fair price. Lutz, FL
Daniel Menhart was great, very quick and efficient.
This is my second interaction with Jacob and now my second entry because I maybe hit post or perhaps I didn't, either way I wanted to make sure the proper entry got entered. he is very well versed in his craft and also customer service skills and just general personal communication. Easy to converse with, beyond…
Super quick, helpful, and knowledgeable. Daniel Menheart was awesome to work with!
Technician was friendly and very helpful. They were communicative about when they would arrive.
Experienced some challenges but worked through them Good job!
Daniel Menhart was informative and patient. He got the drain cleared and all is good!
We had a clogged up toilet and Daniel came to the rescue. He was very kind and up front about our options, even included best/worst case scenarios so we would not be blindsided (luckily it was a best case). I would highly recommend Hawkins (and Daniel) for any of your plumbing needs!
Daniel Menhart was efficient.
Daniel Menhart unclogged the whole house with the sewer snake. He did a great a job and is very knowledgeable and kind. He deserves a raise and should be recognized as a value member of Hawkins Service a Company. He deserves a reward. Thank you so much Daniel Menhart, you are the best !!!!!
Dan snaked and cleared my toilet twice to make it flushable again.
I had my annual plumbing inspection. Jordan was very professional and explained everything so I understood! I appreciate all the explanations and helpful tips of information Jordan provided me on ge eral plumbing maintenance. Not pushy or trying to sway me in any way. It was a very pleasant experience! I was very…
Daniel Menhart was the best plumber I’ve ever had. He was so thorough and spent time explaining everything to me plus giving tips on how to avoid issues in the future. He was super kind, respectful and knowledgeable. Thank you SO MUCH Daniel you’re a life saver!!
Excellent all around
Tech was outstanding and personable . Pricing A bit much ! You Insist on my simple TOILET REPAIR for $429 as an Air Conditioning Repair . Might want to bring your office staff up to speed ! ! !
Clay came to replace some parts on my pool equipment. From Friday diagnosing to Tuesday showing up with the parts and fixing everything in about 2 hours. He even brushed the pool floor as it started turning green because the salt system was getting no power - which means the pump was working but no chemicals were…
Daniel Menhart did a fantastic job and was very friendly!!!
Nathan was a great representative of Hawkins
Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about Hawkins Service Co.
Is Hawkins Service Co. good?
Yes by most measures: 4.9★ from 5,790 Google reviews and an Experts Score of 27/100 (grade D), #60 of 67 HVAC contractors we track. 2.6% of reviews in the last two years were 1–2★ (category average 2%).
How much does Hawkins Service Co. charge?
Customers reported a typical bill of $529 (middle half $166–$1.6k), 64% above the HVAC contractors median of $322.
What do customers hire Hawkins Service Co. for?
Mostly electrical repair (268), HVAC system maintenance (222), swimming pool automation and controls repair (202), swimming pool heater repair (200).
Does the owner respond to complaints?
The owner replied to 43% of 1–3★ reviews (category: 63%).
