Experts Reviews · Company report
Hawkins Service Co. logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%20+7Reliability 15%17+2.6Craft & service 20%14+2.8Value 10%4+0.4Momentum 8%84+6.7Track record 7%96+6.7Accountability 5%17+0.9Experts Score= 27Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.27SCORE

Hawkins Service Co.

Tampa, FL · Grade DLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #60Position by Experts Score among all companies we track in this category. of 67 HVAC contractors · 4.9★ from 5,790 Google reviews

Report card

Percentile vs other HVAC contractors (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: track record and momentum; weakest: value.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Hawkins Service Co. is better than 20% of HVAC contractors.D
20
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Hawkins Service Co. is better than 17% of HVAC contractors.F
17
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Hawkins Service Co. is better than 14% of HVAC contractors.F
14
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Hawkins Service Co. is better than 4% of HVAC contractors.F
4
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Hawkins Service Co. is better than 84% of HVAC contractors.A
84
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Hawkins Service Co. is better than 96% of HVAC contractors.A
96
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Hawkins Service Co. is better than 17% of HVAC contractors.F
17

Reviews for your job

Customers hired Hawkins Service Co. for 8 kinds of job.

Hawkins Service Co. for cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.13
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.85
Usually paidThe price range customers picked most often for this job.$200–300
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 65/100.How Job match is calculatedBuilt only from reviews Google tagged “Cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#24 / 27
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 13 Google reviews tagged “Cleaning”

CodyLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Jeremy Montez - I highly recommend him. He was timely, professional, engaging, insightful & polite. Any question I had, if he didn’t know the answer he was honest about that (which I appreciate) being outside of his expertise - when he did know, he gave thoughtful advice. He also took the time to get us lined up…

Paid $200–300Reasonable priceCleaning
BennyLocal Guide · 154 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Scott was a great HVAC representative. Very knowledgeable and thorough.

HVAC system maintenanceA/C system maintenanceCleaning
Mark10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Demar Kilburn preformed my semi annual inspection on my HVAC system on Thursday June 5. Demar is very knowledgeable & professional. He went over all the checks he preformed on the system & informed me everything was operating as it should. He also gave me some recommendations to keep my system from having any problems in the future.

A/C preventive maintenanceHVAC system maintenanceCleaning+ Responsiveness+ Punctuality+ Quality
Leslie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

The tech, Chad R., performed our semi-annual HVAC maintenance yesterday, He provided us with one of the most detailed reports we've had to-date. He explained every step he took and what it meant. Very friendly and detail oriented.

HVAC system maintenanceCleaning+ Responsiveness+ Punctuality+ Professionalism
FrederickLocal Guide · 136 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Quinton Hall was respectful to the property, did a good job with servicing the pool equipment. Also, he addressed some of my questions and concerns. I would recommend Quinton. Thank you very much!

CleaningService not listed+ Responsiveness+ Punctuality+ Quality
RaulLocal Guide · 154 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Gabby’s service was excellent. Came in on time, I was called before they showed up to let me know they were on their way and Gabby was able to find some things on my air conditioner that I wasn't aware of, and provided me with some good options and recommendations. Great service and quality workmanship, highly recommended.

A/C system maintenanceCleaningDuctless heating & A/C services+ Responsiveness+ Punctuality+ Quality
Raymond5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I recently had an issue with my AC not working one night, and Mark from Hawkins came to the rescue. Not only did he efficiently fix the problem caused by a faulty thermostat, but he also took the time to assure me that everything was in perfect order. I truly appreciate his promptness and professionalism. Highly recommended!

A/C system maintenanceCleaningSwimming pool heater repair+ Responsiveness+ Punctuality+ Quality
Leslie8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Gabby arrived as promised, I explained the problem and she got to work. I had a nasty blocked drain line and it took some work. Gabby worked professionally. She did not mine me hovering around. Gabby's work was exemplary. She is an asset to Hawkins. Thanks, Gabby!

A/C system maintenanceCleaningHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
Patrick7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Good service by Jesse Pizzello

Cleaning+ Punctuality+ Quality+ Professionalism
JessicaLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Jarrod, Scot, Jimmy, Jason and the entire team has treated us like family and ensured we were taken care of since we purchased a home they installed an HVAC system on for previous owners. They came out and went over the system with me and how it works, they ensured we knew when services had been done and should be…

CleaningHVAC system maintenanceHVAC duct & vent installation+ Responsiveness+ Punctuality+ Professionalism
VaniaLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★

Hit/Miss - I've had these folks come out 4x in the last year, the first two visits were after we purchased our home and wanted to get ac maintenance and some electrical work done in the attic. The electrical guys were nice, said that a ton of work had to be done and would draft a report so I could share it with our…

A/C system maintenanceCleaningElectrical repair
ERNESTEdited a year ago★★★★★

Rating only, no written review.

Reasonable priceA/C system maintenanceCleaning
Josh7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

CleaningHVAC system maintenance

Price

$529+64% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 25%Reasonable 59%Overpriced 7%Not sure 10%

Jobs customers hired them for

Compare with