Analyzing 6,757,8566.8M ReviewsFor 19,12819.1K Experts

Experts Reviews · Company report
Hawkins Service Co. logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%82+19.9Value 14%82+11.6Replies to reviews 7%67+4.7Craft & service penalty93−0.7Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE

Hawkins Service Co.

Tampa, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #99Position by Experts Score among all companies we track in this category. of 113 HVAC contractors · 4.9★ from 5,790 Google reviews

📞 Call (813) 303-1465Request a call backWebsite ↗

Report card

Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Hawkins Service Co. is better than 88% of HVAC contractors.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Hawkins Service Co. is better than 82% of HVAC contractors.A
82
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Hawkins Service Co. is better than 93% of HVAC contractors.A
93
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Hawkins Service Co. is better than 82% of HVAC contractors.A
82
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Hawkins Service Co. is better than 100% of HVAC contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Hawkins Service Co. is better than 67% of HVAC contractors.B
67

Reviews for your job

Customers hired Hawkins Service Co. for 8 kinds of job.

Hawkins Service Co. for electrical outlet & switch relocation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$900–1,000
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Electrical outlet & switch relocation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 5
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 6 Google reviews tagged “Electrical outlet & switch relocation”

GlennLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Very pleased with the quality of work, professionalism and friendliness of the workers the the spent all day into early evening performing all the work we needed, which was a lot considering we still had glass fuses, no lighting, etc. Aiden and Jorge were great! Will be using Hawkins again in couple days to replace…

Reasonable priceElectrical repairFan installationElectrical wiring installation
SoniaLocal Guide · 82 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I have this review for two employees: 1) Jack LaGreca. I requested a free estimation (8/22/25) for a home Generator setup, and I'm very glad Jack was the person who was assigned from the first assessment until the time of the installation. Since the first meeting, we discussed what I was looking for, Jack was very…

Paid $900–1,000Reasonable priceA/C system repairElectrical wiring installationElectrical outlet & switch relocation
Julia4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Rudy went above and beyond. He replaced GFI, transformers. Removed lights from the water that we didn’t replace and hailed them away. So polite and knowledgeable .

Electrical repairSwimming pool filter repairElectrical outlet & switch relocation
Terri1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Will and Toby were very professional, kind and considerate. I highly recommend Hawkins Electric and particularly these two fine gentlemen for any electrical needs. FIVE STARS!

InstallationElectrical outlet & switch relocation+ Responsiveness+ Punctuality+ Quality
paul4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Heating system installationElectrical outlet & switch relocationOutdoor lighting installation
DavidLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Rating only, no written review.

Electrical repairHVAC system repairHVAC system maintenance+ Responsiveness+ Quality+ Professionalism

Price

$529+61% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 25%Reasonable 59%Overpriced 7%Not sure 10%

Jobs customers hired them for

JobReviewsCategory typical
Electrical repair268—
HVAC system maintenance222$37–$295
Swimming pool automation and controls repair202—
Swimming pool heater repair200—
HVAC system repair188$205–$959
Pump repairs & installation158—
A/C system maintenance155$39–$393
Swimming pool equipment repair141—

Compare with

Bea Cool AC logoBea Cool ACExperts Score 100Tampa · 5.00★Tampa AC Repair Guys logoTampa AC Repair GuysExperts Score 99Tampa · 4.99★Air Conditioning Done Right LLC logoAir Conditioning Done Right LLCExperts Score 99Tampa · 4.98★