Experts Reviews · Company report
Hawkins Service Co. logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%82+19.9Value 14%82+11.6Replies to reviews 7%67+4.7Craft & service penalty93−0.7Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE

Hawkins Service Co.

Tampa, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #91Position by Experts Score among all companies we track in this category. of 103 HVAC contractors · 4.9★ from 5,790 Google reviews

Report card

Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Hawkins Service Co. is better than 88% of HVAC contractors.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Hawkins Service Co. is better than 82% of HVAC contractors.A
82
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Hawkins Service Co. is better than 93% of HVAC contractors.A
93
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Hawkins Service Co. is better than 82% of HVAC contractors.A
82
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Hawkins Service Co. is better than 100% of HVAC contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Hawkins Service Co. is better than 67% of HVAC contractors.B
67

Reviews for your job

Customers hired Hawkins Service Co. for 8 kinds of job.

Hawkins Service Co. for electrical outlet & switch repair

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Jobs reviewedHow many Google reviews are tagged with this job.22
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.77
Usually paidThe price range customers picked most often for this job.$1,000+
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 78/100.How Job match is calculatedBuilt only from reviews Google tagged “Electrical outlet & switch repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#5 / 7
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 22 Google reviews tagged “Electrical outlet & switch repair” · showing 20

Andy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Was on time and fixed all issues at an affordable price!Took care of our issue quickly and affordably. Johan was great!

Great priceElectrical repairElectrical panel repairElectrical outlet & switch repair
jj2crafts1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Hawkins for the win...AGAIN!! We will happily use Hawkins for all our electrical needs in the future!

Paid $2,000+Reasonable priceElectrical repairElectrical outlet & switch repairSwimming pool light repair
JessieLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Fantastic experience with Hawkins! Adan and Jorge took care of an electrical panel swap, new lighting, and ceiling fan installs. We also had a plumber, Trey, out the next day to replace our water heater. Hard-working, local, and very reasonably priced. Highly recommend them for any home project! Edit 1: Had them…

Reasonable priceWater heater installationElectrical panel replacement or upgradingElectrical outlet & switch repair
Jessica6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Timely, kind and informative- Ask for Alexis and Jorge. I had a lot of estimates- this the company to call.

Paid $1,000+Reasonable priceElectrical repairElectrical panel replacement or upgradingElectrical outlet & switch repair
PaisleyLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Johann Martinez was absolutely wonderful. Hec ame out to give me a quote for installing a camera in my backyard and adding a backyard outlet and also installing a fixture over my island I have been procrastinating for three years. He was amazing to work with and I am so impressed with how everything looks! I am so…

Customer photo from Paisley's review
Paid $600–700Great priceElectrical wiring installationLight fixture installationElectrical outlet & switch repair
DAVIDLocal Guide · 288 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Great job from start to finish. Rudy came and installed the electric for my surge protector and had some trouble in the end he was able to get it right very professional. I definitely recommend this company.

Customer photo from DAVID's reviewCustomer photo from DAVID's reviewCustomer photo from DAVID's review
Paid $1,000+Electrical repairElectrical inspectionsElectrical outlet & switch repair
GunzHard8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Ryan and Rae were great. They were very helpful and got everything fixed up for me. Thanks guys!

Electrical repairElectrical outlet & switch installationSwimming pool light repair+ Responsiveness+ Punctuality+ Quality
Eric2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Donte and Ryan were very courteous and thorough on their work. Their team finished quickly and professionally.

Swimming pool automation and controls repairSwimming pool heater repairElectrical outlet & switch repair+ Punctuality+ Quality+ Professionalism
TriciaLocal Guide · 163 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Technician Toby did an outstanding job installing a 50-amp outlet connected to my breaker box for a home generator. Toby was friendly, knowledgeable, and detail oriented. He was thorough when explaining to me how to operate it and I appreciated his outgoing personality and responsiveness. Highly recommend Toby and the Hawkins team.

Electrical outlet & switch repair+ Responsiveness+ Punctuality+ Quality
trevorLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I am freaking thrilled with this company. I’ve never had a better service with anything. I’ve done my house, pool, spa etc.

General repairsSwimming pool heater repairHeating system maintenance+ Responsiveness+ Punctuality+ Quality
MarkLocal Guide · 57 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Was referred by a previous client, I needed a pool heater. I called, was given an appointment date within 48 hours. Was here on time, gave me an acceptable price. Set another appointment date for installation, was prompt, friendly did exactly as he said he would and price did not change. I'm happy with the work…

Electrical repairHeating system installationElectrical outlet & switch installation+ Responsiveness+ Punctuality+ Quality
George2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

did great work and in a timely manner

Electrical outlet & switch repairService not listed+ Responsiveness+ Punctuality+ Quality
Mark5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jason and his team were excellent. He announced his arrival and walked us to the back and explained everything he was going to do. Upon completion he showed us everything that was done and explained various pieces of the installation. Very professional and highly recommended.

Electrical outlet & switch repair+ Professionalism
KatieLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent business! Jason and Kenny did a fantastic job with our pool electrical needs! They went above and beyond to explain every step of the process. Jason introduced himself and made sure we knew the process and then did a final walk through to make sure it was a job well done! I was VERY impressed and will be…

Swimming pool automation and controls repairOutdoor lighting installationElectrical outlet & switch installation+ Responsiveness+ Punctuality+ Quality
TLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Matt and Luis were very courteous and they repaired my outlet quickly. Great job!

Electrical outlet & switch repair+ Responsiveness+ Punctuality+ Quality
KennethLocal Guide · 423 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This is my second time using this company. I first used their electrical side. "Ren" was our electrician who installed wiring for our pool pump, I again used him to install ceiling fans and doorbell. Ren was friendly, professional and helpful with our electrical questions. This time I needed some plumbing work.…

Swimming pool general plumbing repairsElectrical outlet & switch repair+ Responsiveness+ Punctuality+ Quality
TROY8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★

I contracted with Hawkins to have some lights hung outside and to also have an GFI outlet in the garage installed to run a refrigerator. On the side of our house the technician used a wrong size bit and a left large hole in the side of my house. He neither offered to fix it nor did he arrange anyone to come and fix…

Customer photo from TROY's reviewCustomer photo from TROY's reviewCustomer photo from TROY's reviewCustomer photo from TROY's review
Outdoor lighting installationElectrical outlet & switch repair− Quality
JohnLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Repaired outdoor outlet and added a shore power outlet at my dock. Excellent work! I like the enclosed boxes they used and my dock electrical is now much safer.

Electrical outlet & switch installationElectrical outlet & switch repair+ Responsiveness+ Quality+ Professionalism
VaniaLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★

Hit/Miss - I've had these folks come out 4x in the last year, the first two visits were after we purchased our home and wanted to get ac maintenance and some electrical work done in the attic. The electrical guys were nice, said that a ton of work had to be done and would draft a report so I could share it with our…

A/C system maintenanceCleaningElectrical repair
MatthewLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Rating only, no written review.

Reasonable priceElectrical outlet & switch repairElectrical wiring repair

Show more electrical outlet & switch repair reviews (2 more) →

Price

$529+64% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 25%Reasonable 59%Overpriced 7%Not sure 10%

Jobs customers hired them for

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