Analyzing 5,516,7025.5M ReviewsFor 14,99415K Experts

Experts Reviews · Company report
Hawkins Service Co. logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%20+7Reliability 15%17+2.6Craft & service 20%14+2.8Value 10%4+0.4Momentum 8%84+6.7Track record 7%96+6.7Accountability 5%17+0.9Experts Score= 27Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.27SCORE

Hawkins Service Co.

Tampa, FL · Grade DLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #60Position by Experts Score among all companies we track in this category. of 67 HVAC contractors · 4.9★ from 5,790 Google reviews

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Report card

Percentile vs other HVAC contractors (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: track record and momentum; weakest: value.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Hawkins Service Co. is better than 20% of HVAC contractors.D
20
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Hawkins Service Co. is better than 17% of HVAC contractors.F
17
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Hawkins Service Co. is better than 14% of HVAC contractors.F
14
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Hawkins Service Co. is better than 4% of HVAC contractors.F
4
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Hawkins Service Co. is better than 84% of HVAC contractors.A
84
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Hawkins Service Co. is better than 96% of HVAC contractors.A
96
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Hawkins Service Co. is better than 17% of HVAC contractors.F
17

Reviews for your job

Customers hired Hawkins Service Co. for 8 kinds of job.

Hawkins Service Co. for HVAC duct & vent cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.7
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$192–$939
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 66/100.How Job match is calculatedBuilt only from reviews Google tagged “HVAC duct & vent cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#27 / 31

All 7 Google reviews tagged “HVAC duct & vent cleaning”

EmilLocal Guide · 41 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I had a new HVAC system and air ducts installed, and the service was excellent from start to finish. Great communication, everything delivered exactly as promised, and very professional. Big thanks to Joe and the crew — they did an amazing job. Highly recommend!

HVAC system repairHVAC system maintenanceA/C system maintenance
CaroleLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great customer service and very respectful.

HVAC duct & vent cleaning
Chip10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I was just getting ready to send you a text. Everything went very well. I especially likes both Isaiah and Darius, who were our installers. They were professional, enjoyable to be around and presented a very good image for the company. So far the unit is working well. Thanks for your help. I will be contacting the…

HVAC system repairInstall ACHVAC duct & vent cleaning
Ray4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Mark and Jesse did a great job and were super helpful!

HVAC duct & vent cleaningA/C system repair+ Responsiveness+ Punctuality+ Quality
Brad12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The 5 stars I'm giving are for Jamil. He was on time, quick, professional and very good person.

HVAC duct & vent cleaningRepair HVAC+ Professionalism
IdaLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jesse was outstanding! He went above and beyond and did an excellent job on our service call and cleaning out our roof vent for our dryer. Super professional!

HVAC duct & vent cleaning+ Professionalism
Kali2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Scott came in and was so professional & helped SO much ! He was very informative & answered ALL of my questions . I had him running around the house & he had no issue with it ! I recommend him to anyone using this company! Hands down best AC guy we have had in a while ! Thank you Scott !

HVAC duct & vent cleaningThermostat repair+ Responsiveness+ Punctuality+ Quality

Price

$529+64% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 25%Reasonable 59%Overpriced 7%Not sure 10%

Jobs customers hired them for

JobReviewsCategory typical
Electrical repair268—
HVAC system maintenance222$37–$292
Swimming pool automation and controls repair202—
Swimming pool heater repair200—
HVAC system repair188$192–$955
Pump repairs & installation158—
A/C system maintenance155$54–$441
Swimming pool equipment repair141—

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