Experts Reviews · Company report
Hawkins Service Co. logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%82+19.9Value 14%82+11.6Replies to reviews 7%67+4.7Craft & service penalty93−0.7Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE

Hawkins Service Co.

Tampa, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #99Position by Experts Score among all companies we track in this category. of 113 HVAC contractors · 4.9★ from 5,790 Google reviews

Report card

Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Hawkins Service Co. is better than 88% of HVAC contractors.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Hawkins Service Co. is better than 82% of HVAC contractors.A
82
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Hawkins Service Co. is better than 93% of HVAC contractors.A
93
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Hawkins Service Co. is better than 82% of HVAC contractors.A
82
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Hawkins Service Co. is better than 100% of HVAC contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Hawkins Service Co. is better than 67% of HVAC contractors.B
67

Reviews for your job

Customers hired Hawkins Service Co. for 8 kinds of job.

Hawkins Service Co. for outdoor plumbing system repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.18
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$2,000+
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 92/100.How Job match is calculatedBuilt only from reviews Google tagged “Outdoor plumbing system repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 8
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 18 Google reviews tagged “Outdoor plumbing system repair”

CherylLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

We called Hawkins Service Co and they were very courteous on the telephone and told them about a leak outside. They sent Luke who was very professional and courteous. He explained the problem with me and I would recommend him to represent the company for service at any house. If I need any further service I would…

Outdoor plumbing system repair
JayLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Luke was on time, professional and efficient. He was meticulous in his work and explained every step he took to apply the fixes. He also pointed out some other areas that I should keep an eye on for future problems. He cleaned up immaculately afterwards and took the time to make sure I was satisfied or had any…

Reasonable priceToilet repairFaucet repairOutdoor plumbing system repair
BarbaraLocal Guide · 152 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Tyler was very good at explaining all my options. Very thorough in his inspection. My system is 35 years old, time for a new filter system. I’m adding to my previous comment; Tyler arrived on time and installed my new filter system. It looks awesome! He answered all my questions. Before and after installation. Thank you so much.

Customer photo from Barbara's reviewCustomer photo from Barbara's reviewCustomer photo from Barbara's reviewCustomer photo from Barbara's review
Paid $1,600–1,800Reasonable priceOutdoor plumbing system repair
William3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Daniel Menhart has to be one of the nicest and most considerate technicians I have worked with. We have used Hawkins for several projects over the last few years and I recommend them without hesitation for plumbing and electrical projects, due, in no small part, to the professionalism of their staff. Daniel was…

Paid $2,000+Reasonable pricePlumbing leak detectionPlumbing pipe repairSewer cleaning
Dever7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

We had a leak at our water main and Cameron from Hawkins was very helpful in locating it and providing knowledge options -even after dark. He returned the next day earlier than expected to make the repair for the estimated price. I will use them again!

Paid $400–600Reasonable priceOutdoor plumbing system repairPlumbing leak repair
TimLocal Guide · 50 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Hired Hawkins to do some plumbing work. Had a leaking pressure value, fixed in seconds. Thanks

Great pricePump repairs & installationPlumbing leak detectionOutdoor plumbing system repair
An16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

The HSC team first cleared out the drain system and then proceeded to replace a large damaged section quickly and efficiently, once again proving themselves to be very qualified in their trade. We've used HSC for our pool heating and filtration system, as well as major electrical work in our new exterior home shop,…

Paid $2,000+Great priceDrain cleaningElectrical wiring installationPlumbing pipe repair
Caroline6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Auston and Juston were very pleasant to work with, they did a great job

Paid $2,000+Not sureOutdoor plumbing system repair
J5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Daniel Menhart was professional and did a great job for us with getting our plumbing emergency handled! He was quick, kinda and informative I really appreciated him!

Outdoor plumbing system repairGeneral repairs
Jeremy10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

John R. did some work on our gas line and we couldn’t be happier with the speed, quality and price. We will definitely use Hawkins again.

Paid $700–800Great priceOutdoor plumbing system repair
Brian7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

My techs name was Daniel. He was on time, professional, friendly, courteous, and gave me straightforward answers. Service was great, even though it led to bad news (LOL). But I would definitely hire them again. Daniel did a great job! Update: I had 2 additional techs come out to further assess and fix my sewer line…

Paid $1,000+Reasonable priceDrain cleaningPlumbing leak detectionPlumbing pipe repair
Allison6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

We had a leak on our outside spigot and had to turn off all water into the house, and on a weekend. After my husband trying to fix it, and realizing it was a bigger project, I called around and Hawkins was able to send someone on a Sunday! Zack was amazing, professional, and got it fixed in no time- even with my…

Paid $900–1,000Reasonable priceOutdoor plumbing system repair
Andrew4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

The service rep was did a good job fixing the issue and addressing a new issue.

Paid $1–100Reasonable priceOutdoor plumbing system repair
Blake7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Jordan absolutely crushed today’s visit! This is why we use Hawkins for everything home! Thank you!

Great priceToilet repairFaucet repairOutdoor plumbing system repair
James2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Nicholas did a great job. HSC are my go to guys.

Outdoor plumbing system repair
Brett8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

On time. Professional and Knowledgeable Great service. 100% Recommend Nick and Hawkins!

Swimming pool filter repairOutdoor plumbing system repairSwimming pool general plumbing repairs
John2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★

Rating only, no written review.

Paid $1–200Reasonable priceOutdoor plumbing system repair
Diana6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Rating only, no written review.

Paid $1,000+Not surePlumbing pipe repairOutdoor plumbing system repair

Price

$529+61% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 25%Reasonable 59%Overpriced 7%Not sure 10%

Jobs customers hired them for

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