Experts Reviews · Company report
Hawkins Service Co. logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%20+7Reliability 15%17+2.6Craft & service 20%14+2.8Value 10%4+0.4Momentum 8%84+6.7Track record 7%96+6.7Accountability 5%17+0.9Experts Score= 27Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.27SCORE

Hawkins Service Co.

Tampa, FL · Grade DLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #60Position by Experts Score among all companies we track in this category. of 67 HVAC contractors · 4.9★ from 5,790 Google reviews

Report card

Percentile vs other HVAC contractors (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: track record and momentum; weakest: value.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Hawkins Service Co. is better than 20% of HVAC contractors.D
20
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Hawkins Service Co. is better than 17% of HVAC contractors.F
17
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Hawkins Service Co. is better than 14% of HVAC contractors.F
14
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Hawkins Service Co. is better than 4% of HVAC contractors.F
4
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Hawkins Service Co. is better than 84% of HVAC contractors.A
84
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Hawkins Service Co. is better than 96% of HVAC contractors.A
96
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Hawkins Service Co. is better than 17% of HVAC contractors.F
17

Reviews for your job

Customers hired Hawkins Service Co. for 8 kinds of job.

Hawkins Service Co. for swimming pool equipment repair

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Jobs reviewedHow many Google reviews are tagged with this job.141
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.94
Usually paidThe price range customers picked most often for this job.$1,000+
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Swimming pool equipment repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 1
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.97%

All 141 Google reviews tagged “Swimming pool equipment repair” · showing 20

Dave3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 hours ago★★★★★

Jordan did a great job. He is knowledgeable, polite and explained what was wrong with the unit. Very pleased with Hawkins

HVAC system repairSwimming pool equipment repairService not listed
Tonya4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a day ago★★★★★

I have been very happy with the service from Hawkins. They communicate well, arrive on time and are very thorough. They are also transparent with their pricing. Arthur performed an inspection and maintenance on our pool equipment today. He was polite, thorough and explained everything well.

Paid $1–200Great priceSwimming pool equipment repair
David1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★

Fast Response! Knowledgeable Experienced Technician

Paid $1–200Great priceSwimming pool equipment repair
TomLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 days ago★★★★★

Great company, they show up when scheduled. They update you on status and issues. Quick and efficient.

Paid $1,000+Reasonable priceSwimming pool general plumbing repairsSwimming pool automation and controls repairSwimming pool equipment repair
Scott6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

I worked with DJ from Hawkins Service HSC who provided excellent service and diagnostics for my salt cell and electronic interface. He got my pool system up and running again after a very robust diagnostic work up. I’m so pleased with my experience and I hope to work with him again. UPDATE: I got additional…

Electrical panel repairSwimming pool equipment repair
Lorri7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Jacob and Darius were awesome. So polite and explained everything so I could understand.

Paid $2,000+Not sureSwimming pool equipment repair
Kathleen7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Great service

Paid $2,000+Reasonable priceSwimming pool heater repairSwimming pool equipment repair
Wendy11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

I am extremely satisfied with the pool equipment installation. The installers were very knowledgeable and professional. I am not good at writing these reviews, so I normally don't fill them out. But they were so good that I had to let everyone looking for this type of work that you can trust this company.

Paid $2,000+Great pricePump repairs & installationSwimming pool filter repairSwimming pool heater repair
Daniel7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Quinton Came in with a smile, took care of all our service for our pool and could not be happier. Great conversation with always outstanding people from Hawkins.

Great priceSwimming pool equipment repair
BobLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

The responsiveness, communication, knowledge, skills and personalities of the team were great. Eddie certainly knew what he was doing and was focused the whole time. Easy to with and answered my questions. The text and email updates on the quotes, scheduling, arrival times made communication simple. Happy to add…

Paid $2,000+Reasonable priceSwimming pool equipment repair
Jaime11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Brian White performance of pool maintenance was outstanding and removed/replace the necessary equipment. Very knowledgeable of his work.

Paid $1,000+Reasonable priceSwimming pool general plumbing repairsSwimming pool equipment repair
Linda1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Fast response and excellent service. We will definitely call them again!!

Paid $2,000+Reasonable priceSwimming pool equipment repair
Maria1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Tyler Rhoads worked really hard until he found the reason why the pump was not starting and explained to us the importance of pool maintenance. From now on we are paying the monthly maintenance. Thanks.Ma Luisa Bernal and Luis Eduardo Gonzalez

Paid $1–200Reasonable priceSwimming pool equipment repair
iliseLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Solomon was excellent and explained the work that needed to be done thoroughly. Got to our home at the time expected and resolved our issue as promised.

Swimming pool filter repairSwimming pool equipment repair
JR10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

I could not be happier with the service AND especially Zack, the Hawkins technician. Professional, personable, and the type of person everyone hopes will work for them. Please thank Zack for everything.

Reasonable priceSwimming pool equipment repair
Tina6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Very nice and friendly technician, took his time to make sure things were working properly and explained everything to me.

Paid $1–200Great priceSwimming pool equipment repair
RodneyLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 weeks ago★★★★★

My technician Zack Rivello was very thorough in his inspection and kept me well informed on the procedure.

Swimming pool equipment repair
Jenn15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Demarcus was great. He explained everything, was knowledgeable and informative. He was also very courteous and polite.

Swimming pool equipment repair
James4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Matthew showed up on time and was very professional and knowledgeable. He was very thorough on checking all of my pool equipment and explaining everything. I give Matthew and Hawkins 5 stars and would highly recommend them , great company and great employees

Paid $1–200Great priceSwimming pool general plumbing repairsSwimming pool equipment repair
LuAnn3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great experience. Very thorough inspection/service. Tech extremely courteous and professional.

Paid $1–200Great priceSwimming pool equipment repairService not listed

Show more swimming pool equipment repair reviews (121 more) →

Price

$529+64% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 25%Reasonable 59%Overpriced 7%Not sure 10%

Jobs customers hired them for

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