How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%82+19.9Value 14%82+11.6Replies to reviews 7%67+4.7Craft & service penalty93−0.7Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCOREHawkins Service Co.
Tampa, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #91Position by Experts Score among all companies we track in this category. of 103 HVAC contractors · 4.9★ from 5,790 Google reviews
Report card
Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.
Reviews for your job
Customers hired Hawkins Service Co. for 8 kinds of job.
Hawkins Service Co. for swimming pool equipment repair
Clear ✕All 141 Google reviews tagged “Swimming pool equipment repair” · showing 140
Jordan did a great job. He is knowledgeable, polite and explained what was wrong with the unit. Very pleased with Hawkins
I have been very happy with the service from Hawkins. They communicate well, arrive on time and are very thorough. They are also transparent with their pricing. Arthur performed an inspection and maintenance on our pool equipment today. He was polite, thorough and explained everything well.
Fast Response! Knowledgeable Experienced Technician
Great company, they show up when scheduled. They update you on status and issues. Quick and efficient.
I worked with DJ from Hawkins Service HSC who provided excellent service and diagnostics for my salt cell and electronic interface. He got my pool system up and running again after a very robust diagnostic work up. I’m so pleased with my experience and I hope to work with him again. UPDATE: I got additional…
Jacob and Darius were awesome. So polite and explained everything so I could understand.
Great service
I am extremely satisfied with the pool equipment installation. The installers were very knowledgeable and professional. I am not good at writing these reviews, so I normally don't fill them out. But they were so good that I had to let everyone looking for this type of work that you can trust this company.
Quinton Came in with a smile, took care of all our service for our pool and could not be happier. Great conversation with always outstanding people from Hawkins.
The responsiveness, communication, knowledge, skills and personalities of the team were great. Eddie certainly knew what he was doing and was focused the whole time. Easy to with and answered my questions. The text and email updates on the quotes, scheduling, arrival times made communication simple. Happy to add…
Brian White performance of pool maintenance was outstanding and removed/replace the necessary equipment. Very knowledgeable of his work.
Fast response and excellent service. We will definitely call them again!!
Tyler Rhoads worked really hard until he found the reason why the pump was not starting and explained to us the importance of pool maintenance. From now on we are paying the monthly maintenance. Thanks.Ma Luisa Bernal and Luis Eduardo Gonzalez
Solomon was excellent and explained the work that needed to be done thoroughly. Got to our home at the time expected and resolved our issue as promised.
I could not be happier with the service AND especially Zack, the Hawkins technician. Professional, personable, and the type of person everyone hopes will work for them. Please thank Zack for everything.
Very nice and friendly technician, took his time to make sure things were working properly and explained everything to me.
My technician Zack Rivello was very thorough in his inspection and kept me well informed on the procedure.
Demarcus was great. He explained everything, was knowledgeable and informative. He was also very courteous and polite.
Matthew showed up on time and was very professional and knowledgeable. He was very thorough on checking all of my pool equipment and explaining everything. I give Matthew and Hawkins 5 stars and would highly recommend them , great company and great employees
Great experience. Very thorough inspection/service. Tech extremely courteous and professional.
Pleasant, quick ,efficient and good price. Darius, Nathan, Ben - techs 👍🏻
As a loyal, and a Membership Customer I could not missed the opportunity to recommend Mr. Nick Dieujuste. He is one of the best AC Technician from Hawkins Electric. He is extremely knowledgeable and possesses superb set of skills to get the job done in the most efficient manner. He made some great recommendations…
Quinton was professional and friendly. I was very impressed that he faced timed his supervisor when he wanted to make sure of a setting on my equipment and his supervisor answered immediately. They were done in 20 minutes, definitely use them in the future. Highly recommend!
We had a great experience with Hawkins! They replaced our pool pump, valves, salt cell, and automation heads, and the entire process went very smoothly. We worked with both a diagnostic technician and an installation technician, and both were friendly, professional, knowledgeable, and thorough. They took the time…
Solomon was amazing! He explained the what, why, where and how much very thoroughly. My pool is back up and running thanks to him.
Over the past year, I’ve had nothing but great experiences with Hawkins Service Co. They’ve helped us with pool equipment, electrical work, and most recently, a problem with our pool blower. This time, I had the pleasure of working with DJ, who quickly identified the issue and had it fixed right away. He was…
The team was fast and efficient. I automated my pool equipment and everything is functioning fantastically from my phone! Thank you to Tyler, Jacob and Rob!
Semi-annual pool maintenance service per agreement. Tech was on time and thorough, advised of one issue with a heater actuator. Provided estimate. Will schedule with Hawkins soon.
Great experience today with the team from Hawkins Service. Easy to schedule the appointment. They arrived on time. My pool heater was fixed within 45 minutes. I can highly recommend Tyler and the Hawkins team.
DJ was on time, he was very professional, walked me through the repair process. He is definitely an asset to Hawkins!! Thank you again DJ!
Replaced the salt cell for the pool and agreed to do their maintenance plan. And therefore replaced the DE filter and old pvc pipes. Darius was extremely helpful and knowledgeable
Arturs and Matt were awesome! They worked diligently in the hot sun all day making sure equipment was installed correctly and addressing every actual and potential issues. I could not be happier with the service they provided, and their willingness to follow up and provide ongoing service and support as needed is why I will remain a Hawkins customer!
The technicians were courteous and professional, knowledgeable and explained everything clearly.
5-STAR service! I am so pleased with their experienced serviceman Brian White. He was extraordinary knowledgeable about all the pool equipment I own as well as how it functions, and he took the time to explain it to me which I truly appreciate. Moreover, he was able to find my issues and quickly handle, plus he…
We had unresolved pool issues for months (not due to this company). The very first day Eddie arrived, he figured out the issue and made a plan to get everything fixed so we had a working pool again. Pool was back up and running within the week! Great service, friendly, explained everything, and even shared tips to help mitigate any new issues.
Technician was courteous & quiet. I am a shift worker and it was nice to be able to rest while he quietly worked on my pool equipment. When he finished, we sensibly discussed the installed equipment and possible future upgrades. I worked with him to mark all the pipelines connected to pool equipment and look forward…
We were fortunate to have Kris Stone dispatched to figure out an issue with our pool pump motor. He went through a methodical approach and determined the issue was a bad 39 year old dual pole circuit breaker. He replaced it with a new gfic rated breaker. He confirmed the motor wiring and tidied up the control box…
Professional, Responsive, Honest - highly recommend.
Good communication, on time, and very professional for a warranty repair.
They are always on time, respectful of me and my property, honest, and thorough. The yearly maintenance plan has been great. They have identified problem areas and/or noted that things are good. No pressure to have them fix or install anything on the spot. Giving me time to make an informed decision. We love…
They initiated the service based on my maintenance plan and were professional throughout the service. Daulton was professional and took the time to explain what he was going to do prior and then what he found afterwards. I will definitely continue to use their services.
After another service company wasn’t able to help us, we called Hawkins. Daniel came out, diagnosed the issue and replaced our salt cell that was fortunately still under warranty. He also resolved another issue we were having with the pool filter pump and gave us some tips on pool maintenance. Daniel went above and…
Hawkins provides flawless service from start to finish! I received exceptional customer care from Arturs along with zero stress! I will absolutely use Hawkins Service Company in the future. Don Smith
Solomon Davis is an excellent technician. So respectful and informative on both service calls. He took the time to answer my numerous questions and gave me great rundowns on the equipment. Full confidence in his quality of work and honesty. 5 stars!
Eddie did a great job. We had to have our pool pump, filter tank, and salt cell replaced. We also upgraded our pool controller equipment to the latest so we can now control the pool easier via an app.
I have used Hawkins Service twice now once for a Salt Cell generator replacement and a check on the equipment…both times I had Clerrance come to my house. He is most genuine Knowledgeable and helpful technician I have run into in a very long time. I actually requested him to come back for servicing because he did such an excellent job the first time.
Daniel Vargas was the technician that handled our pools salt cell issue. He provided us with detailed information on trying to trouble shoot our issue with our salt cell. Once we determined that the salt cell was no longer functioning, he assured us in an expedited service to complete replace the salt cell. Thank you so much for your excellent service
After some storms on Saturday we woke up Sunday to our pool pump not working. I googled “jandy warranty repair near me” and up popped Hawkins with thousands of 5 star reviews - and with good reason. I booked an appointment for the next day (Monday) online and then I left town for a work trip. The office staff and…
Quinton completed a pool equipment 6 month checkup and also installed a new filter system. Excellent service!!! Very patient answering our questions & explaining how to operate the inverflow plus pump controls.
Daniel did a great job.
DJ came out to check our pool equipment. He was extremely nice and very professional. He fixed our issue and made sure all of our questions were answered
Artur Kalejas was very professional and quickly replaced my pool pump. He was very thorough and patiently helped me set up the app.He took the time to explain everything and answered all my questions.
I used Hawkins for a pool equipment install, and I was impressed from start to finish. The estimate they provided for a new variable speed pump and a salt cell generator was thorough and detailed. I got estimates from three different companies, and even though Hawkins didn't offer the lowest price, I chose to go…
The difference was Darius the service rep. I have had a lot of service reps across many different trades and without a doubt, Darius was the most professional, knowledgeable and helpful I have encountered. He took the time to explain all my options and the pros and cons of each choice.
Very knowledgeable and professional great job
This morning, Brian and Zach came to install a new pool filter. Two super nice people! They were on time, knowledgeable and professional. I highly recommend Hawkins Service Company.
I felt that the work that was done, was neat, both Techs were pleasant and very aware of keeping the property intact as much as possible. Great experience. *Note this was not actually a Pool Install.
excellent service, explained everything clearly and patiently
Pool pump/motor and breaker replaced.tech very courteous , for problems, explained options and repaired. Great job. Clay Thornton was the technician.
Demarkus James was incredible. Arrived on time, evaluated everything to make diagnose the issue and quickly resolved the problem. Very courteous and professional. Thanks to him my pool is back up and running 😅
We had Arturs once again and he’s absolutely fantastic! So helpful, knowledgeable, professional, great communicator, and always quick and right on time. Can’t say enough great things about him and why we will keep coming to Hawkins. Thank you again for great service!
Nathan the pool technician did an awesome job on troubleshooting our salt chlorinator. Very knowledgeable and informative.
Excellent all round! Just knew what he was doing, communicated and explained if there was extra needs and didn’t over sell a need. Dare I say an easy and enjoyable experience swapping out my 2009 pool system for 2026 parts
Nathan Olsheske was an absolute professional and demonstrated exceptional knowledge of our Hayward pool system. I would highly recommend him to anyone in need of service. Hawkins Service is fortunate to have Nathan on their team. Having spent more than 30 years in construction building industrial facilities, I…
Arturs is a very skilled technician and did a fantastic job. We had several pieces of pool equipment replaced and he went above and beyond to make sure everything was done the right way and is functioning properly. He was very kind and professional and a pleasure to work with. Our new system is working great now and…
Adam Sanchez was extremely knowledgeable and helpful as we discuss future use and enjoyment of our pool. Austin fixed our thermostat. He was extremely helpful, competent and kind. 1/6/25 Matt spent hours taking out our old power tower and replacing it. He worked hard for hours-right through lunch. The pier is…
DJ is an excellent technician who did a great job for us.
Jacob did a good job. Prompt and courteous.
Demarkus, technician for Hawkins, thank you for servicing our Pool automation system. The process was prompt accurate and our system back up and running. Thanks again DJ.
Wonderful service technician. Extremely professional, knowledgeable, courteous, friendly. Replaced equipment same day. Always have been pleased with Hawkins. Thank you to Solomon for your excellent work.
In my opinion, besides the quick and excellent service provided by Eddie at Hawkins Service company on my pool chlorinator, I appreciate the constant notifications of the appointment and arrival by Hawkins. These days it’s difficult to get quality customer service from a vendor but in this case, Hawkins has gone…
Lewis was great. Very thorough and knowledgeable. Took his time explaining everything, addressed and corrected any issue I raised, as well as offered direction with a question I had outside of his scope of expertise. He was professional, friendly and efficient. It was a pleasure to working with him. I Highly recommend him.
Came out when they said they would. Technician diagnosed and repaired my pool heater
Thanks to Nathan, our Hawkins Sevice technician, I feel confident about our pool again. It was leaking at one of the seals and they scheduled service promptly after our call and Nathan solved the problem plus did an over check of our system before leaving. He also made sure I knew what to do just in case we had…
So happy with the service level of all your techs but Lewis and Jackson were exceptional. Very satisfied customer.
DJ serviced my pool equipment today and was extremely knowledgeable, professional, and thorough. He took time to explain the work to be done and made sure everything was running properly.
We had an issue with the pool pump. Called for service on a Tuesday, service technician arrived promptly on Wednesday, diagnosed the issue and replaced the pump. Pool back up and running within 24 hours of placing the request to service. Technician provided immediate feedback before and after completion of job. Pump…
DJ did a great job. He showed up on time, explained in detail what he was doing and did a fine job in a timely manner.
Excellent work, terrific customer service, professional. Very responsive and easy to work with.
Lewis arrived on time and was very polite and knowledgeable. He fixed our current issue, got us set up on a maintenance plan, and also provided a concrete plan to help us get our old outdated pool system modernized. Very highly recommend!!!!
In our scheduled routine pool inspection we were lucky enough to get Quentin Hall. He is by far such a pleasure to have around....very professional and good at what he does. Great sense of humor too. So easy to talk to....he's that person that makes you feel comfortable. Quentin is very thorough with the…
Hawkins Electrical has been servicing my rental property specifically my pool equipment and electrical panel for over 5 years. My technician Lewis, did an amazing and thorough job diagnosing my pool pump and hottub issues today making sure to check everything and walk me through the whole process from start to…
Nathan was knowledgeable, polite and diligent in fixing the problem.
I continue to use Hawkins for my Hayward salt pool system and they have been fantastic. Very knowledgeable and good quality service, since I sing up for their program, they have soon availability, discounts and great care for the pool. I really trust them. Thank you for the great service Randall, Kris, Arturs,…
Eddie was great. Very professional and knowledgeable.
Derrick is awesome! Pool maintenance and fixing all of my pool issues! 40-50K Gal pool. Price is what you would expect for a large company doing everything by the book which is what I was seeking for this large investment.
Jacob and Jackson were very professional. They were knowledgeable of product and explained what was required to have a healthy pool system.
Explained it well along with the different options.
Eddie and Jackery were amazing! They were detailed and knowledgeable. I asked for something they had never done before, but they delivered and it is working perfectly.
Brian White was professional, honest and explained the problem with my pool heater . He was a very good technician
Demarkus James was very knowledgeable about our equipment. He was very helpful, friendly and informative in the recommendations and suggestions he gave us to assist in maintaining our pool equipment. Lewis came the day before and we were not pleased.
DJ was highly professional and extremely courteous. He advised me every step of the service he would be performing and the conclusion provided me with a detailed summary of the results of the service, recommended items for correction and the price associated with those corrections. He carries himself well and I…
Arthur was great. Very professional and pleasant to work with. Very satisfied with Hawkins pool people. They always do a great job.
Nathan and his associate were exceptional, knowledgeable and thorough! They had everything done expeditiously, cleanly and professionally!!
Finally, in 2025, we let Hawkins go. We tried to make it work with them, but we finally had enough. Time after time they tried to “fix” the drain issue we had with our downstairs HVAC unit yet every 2-3 months they were back. Even with our monthly service contract, the cost was astronomical, and they didn’t fix the…
Excellent experience all around. Tech was on time, friendly, knowledgeable, and exceeded expectations. He took the time to explain the issue in simple terms and fixed the issue quickly, while also offering some recommendations to keep the system (pool heater) running smoothly for the coming years. Overall extremely satisfied.
Nathan was here today and really took his time explaining our system. I was very comfortable asking him questions and he was patient with me as well.
I recently had a great experience with Hawkins. I was in need a new pool pump. My technician, Solomon Davis, put me at ease with his knowledge and experience.
Very knowledgeable about my system. Thanks
The pool tech Nathan did an excellent and thorough job installing our new heater and fountain pumps as well as installed a new spa light all in the same day and everything is working great now! Definitely recommend.
I had the absolute pleasure and experience with Nathan Olsheske at Hawkins Service Company. He came to my home to replace a defective salt system and offered to conduct an inspection of the entire system while he was at my home. In the end, everything he recommended made sense and he simply provided me an honest…
Tremendous service from Demarkus from Hawkins Service Co. Very detailed in explaining the work to be done and efficient in completing the project work. Highly recommend Demarkus and Hawkins
Arthur was very personable, knowledgeable and professional.
Derrick and Darius did a great job. They answered all our questions and explained everything thoroughly. They represented your company well. 5 stars for their representation of your company. Thank you for your service. Job well done.
David did am awesome job with our pool equipment maintenance and cleaning! He explained everything clearly and was super helpful in answering all of my questions. Definitely recommend him!
David did a great job with my pool maintenance and service!
Solomon from Hawkins Service Company was amazing. He taught me so much about my saltwater pool system. He was kind and very thorough. Even though I needed a cell replacement he made it painless and made it as easy for me as possible. I would recommend him very highly.
Everything was great
Nathan was absolutely amazing. He was able to diagnose the problem and warn me about how to prevent it from happening again. Extremely professional and very knowledgeable. I pay for their monthly service and normally I disagree with this type of service. But Hawkins do it right. Thank you to everyone at Hawkins. Allan
Solomon Davis came out to service our pool pump. He was efficient, kind, and very communicative about the products. He took the time to explain things to us and answered all of our questions.
DJ was very professional and knowledgeable on all pool equipment. Highly recommended him to complete/repair any of your pool equipment.
Fast, friendly service at a reasonable price. Highly recommend Hawkins Service Co.
On time, polite, and excellent work. Very satisfied. I use Hawkins for multiple jobs. Always great service.
My wife and I want to thank Hawkins Service Company for sending out Solomon Davis as our pool technician. Solomon was prompt, prepared, extremely polite, and highly knowledgeable about what needed to be done to solve our problems. He completed the job with total efficiency and his installation and craftsmanship…
On time. Professional and Knowledgeable Great service. 100% Recommend Nick and Hawkins!
David checked our pool system, made necessary repairs, and thoroughly explained all that was being done. He answered all my questions and provided all options for additional repairs.
Very good service
Super great service. The tech was on-time. He diagnosed the issue. Went over our pricing options. He fixed the issue right there. Same day service for everything. Which was great! The workmanship appears to be excellent too. He was always very knowledgeable and professional.
Rashad did a great job! Hawkins never disappoints!!
I was having issues with my pool pump and air in the lines. Darius found multiple leaks causing the issue. He pointed out each one to me and explained how he would fix them. When he completed the work the pump is now running perfectly without any air in the line.
David came to service our pool today. He was very professional walked us through what maintenance he performed and provide options to enhance our pool equipment. Great service.
Jason did a comprehensive job of analyzing the potential problems with the pool heater explaining each part of the process as he made the repairs. He also found a thermostat installed on the heater output line that should have been installed on the return line which would prevent the spa or pool from reaching the desired temp. A job well done!
Brian and Brandon did a great job installing my saltwater chlorination system. They were punctual and worked diligently until the job was done. They also left the job site pristine. On 12/5/24 Andrew was very courteous and professional. Was quick to diagnose my salt system and provide repair instructions.
My Technician was Arthur. Did an excellent job. Took his time in assessing all the potential problems with my pool pump, heater unit, electrical, salt cell and filter. Was thorough, knowledgeable , and professional. When work was completed , gave a great cleaning. Pool is back up and running like new.
Updated post (September 30, 2024). Due to Hurricane Helen, our filter equipment was flooded and we once again called Hawkins Services and once again they did not disappoint. Arthur responded a day earlier than scheduled, arrived on time, and walked us through the process and options. The fix required some extra…
Randall and Darius were the best. They installed a new pool filter. They explained everything.. it was a very hot day and that didn’t stop them. This was the first time I used Hawkins and was very very happy and I will call them first the next time. EdRao
Great experience with Hawkins and their tech Brian Baker. Knowledgeable and professional.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Electrical repair | 268 | — |
| HVAC system maintenance | 222 | $37–$295 |
| Swimming pool automation and controls repair | 202 | — |
| Swimming pool heater repair | 200 | — |
| HVAC system repair | 188 | $205–$933 |
| Pump repairs & installation | 158 | — |
| A/C system maintenance | 155 | $39–$393 |
| Swimming pool equipment repair | 141 | — |
