Experts Reviews · Company report
Hawx Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%78+42.5Reliability 24%69+16.7Value 14%84+11.9Replies to reviews 7%100+7.1Craft & service penalty77−2.3Experts Score= 76Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.76SCORE

Hawx Pest Control

West Covina, CA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #99Position by Experts Score among all companies we track in this category. of 110 bed bug exterminators · 4.8★ from 526 Google reviews

Report card

Percentile vs other bed bug exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Hawx Pest Control is better than 78% of bed bug exterminators.B
78
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Hawx Pest Control is better than 69% of bed bug exterminators.B
69
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Hawx Pest Control is better than 77% of bed bug exterminators.B
77
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Hawx Pest Control is better than 84% of bed bug exterminators.A
84
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Hawx Pest Control is better than 100% of bed bug exterminators.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Hawx Pest Control is better than 100% of bed bug exterminators.A
100

Reviews for your job

Customers hired Hawx Pest Control for 8 kinds of job.

Hawx Pest Control for ant extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.24
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.96
Usually paidThe price range customers picked most often for this job.$20–40
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$63–$194
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 78/100.How Job match is calculatedBuilt only from reviews Google tagged “Ant extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#75 / 97
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 24 Google reviews tagged “Ant extermination”

SusanLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Drew is a friendly, polite and efficient service man. I REALLY APPRECIATE the treatments that Hawx performs keeping my home pest free. 10/10 for Drew!

Paid $40–60Reasonable priceSpider exterminationGeneral pest inspectionAnt extermination
Julie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Helpful and communicative!

Ant extermination
Paul4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Michael is great! Went around the house thoroughly to check for ants and other small pests and diligently sprayed potential entrances and insect spots. Appreciate the help!!

Paid $20–40Great priceHome inspectionGeneral pest inspectionAnt extermination
AREALocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Second time Edgar was here to assist us. Today it was for roaches and microscopic ants. Very professional and clear about what he was doing.

Paid $100–120Reasonable priceHornet & wasp exterminationCockroach exterminationAnt extermination
Sowana10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Ryan is amazing, just a breath of fresh air!!! I wouldn’t expect nothing less as a believer like me!! He is truly a blessing .. very knowledgable, quick and efficient at what he does and passionate in taking care of my concerns!! I had a few spiders inside my home and he was so kind to come in to do spot treatments…

Paid $60–80Reasonable priceHornet & wasp exterminationSpider exterminationGeneral pest inspection
Kris2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Michael did an outstanding job. He notified before and after his work. I honestly think that he is doing his job well.

Paid $20–40Great priceHome inspectionHornet & wasp exterminationGeneral pest inspection
andrew5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Ryan was on time and provided a thorough and quality service. Thank you!

Hornet & wasp exterminationSpider exterminationGeneral pest inspection
Ashley5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

He was polite and explained what he was doing. Sprayed inside for roaches as well. Great work.

Home inspectionGeneral pest inspectionMosquito extermination
Marcia2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Michael did a fantastic and thorough job of spraying for bugs and ants both inside and outside of my home! He is also very conscientious and makes sure our side gate is closed. I will definitely be requesting him again and again.

Reasonable priceBug & insect exterminationAnt extermination
dee3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

They use effective products that are not harmful to my grandchildren, pets, or pollinators. Dylan did a thorough job. He was understanding of when I needed him to come. And he came when he said he would. Everyone that I have dealt with at Hawx are courteous, knowledgeable, and professional.

Spider exterminationFlea & mite exterminationMosquito extermination+ Punctuality+ Quality+ Professionalism
LorraineLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

They are always friendly, respectful and thorough. Marco, our technician, covers the parameter of the house and yard, so we are ant free and the eaves are always free of spider webs. Great job!

Spider exterminationAnt extermination
AnnetteLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Jamie was efficient. Took care of spiders and sprayed around all the windows. Great job.

Spider exterminationGeneral pest inspectionBug & insect extermination+ Responsiveness+ Punctuality+ Quality
IsabellaLocal Guide · 98 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★

Dylan was Courteous but I should've checked the home. There were spider webs in the gas meter, on the side yard on both the first and second story eaves. I got my long brush to get them, but bummed these were not taken care of. I think he just took photos of the eaves on the first part of the home and then didn't look up as he went around the house.

General pest inspectionBug & insect exterminationAnt extermination
Stacy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Germayn Mares was just terrific. I hope he could be my permanent technician. He was helpful and knowledgeable about all the product.

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Quality+ Professionalism
Steve12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Ryan did my outside of house today. He was courteous and friendly. Got the routine pest treatment done quickly. We’re happy and would recommend him and Hawx pest service.

Ant exterminationBug & insect exterminationCockroach extermination+ Punctuality+ Quality+ Professionalism
Carol2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very courteous and professional. Kevon did a thorough job on our premises and would highly recommend Hawx Smart pest control to friends and neighbors.

Ant exterminationBug & insect exterminationCockroach extermination
Dana6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Chris is super friendly and professional, he took his time covered ever corner of my home. Thank you! Your crew (John, Jacob, Chris) have all displayed excellent customer service. Thank you

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Ana1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Rating only, no written review.

Paid $40–60Reasonable priceSpider exterminationAnt extermination
Jacob5 months ago★★★★★

Rating only, no written review.

Paid $200+Great priceHornet & wasp exterminationSpider exterminationAnt extermination
John3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Rating only, no written review.

Reasonable priceHome inspectionHornet & wasp exterminationSpider extermination
Jennifer2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Rating only, no written review.

Home inspectionHornet & wasp exterminationRodent extermination+ Responsiveness+ Punctuality+ Quality
Elia3 years ago★★★★★

Rating only, no written review.

Ant exterminationGeneral pest inspection
Donald1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Ant exterminationBug & insect exterminationFlea & mite extermination+ Quality
Johnny1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Professionalism

Price

$66-37% vs typical bed bug exterminators

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 25%Reasonable 63%Overpriced 1%Not sure 11%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection56$68–$116
Bug & insect extermination49$71–$126
Spider extermination41$79–$141
Mosquito extermination41$58–$99
Home inspection26$68–$146
Hornet & wasp extermination25$83–$246
Ant extermination24$63–$194
Rodent extermination22$88–$323

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