Analyzing 7,228,9267.2M ReviewsFor 20,49220.5K Experts

Experts Reviews · Company report
Hawx Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%78+42.5Reliability 24%69+16.7Value 14%84+11.9Replies to reviews 7%100+7.1Craft & service penalty77−2.3Experts Score= 76Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.76SCORE

Hawx Pest Control

West Covina, CA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #99Position by Experts Score among all companies we track in this category. of 110 bed bug exterminators · 4.8★ from 526 Google reviews

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Report card

Percentile vs other bed bug exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Hawx Pest Control is better than 78% of bed bug exterminators.B
78
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Hawx Pest Control is better than 69% of bed bug exterminators.B
69
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Hawx Pest Control is better than 77% of bed bug exterminators.B
77
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Hawx Pest Control is better than 84% of bed bug exterminators.A
84
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Hawx Pest Control is better than 100% of bed bug exterminators.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Hawx Pest Control is better than 100% of bed bug exterminators.A
100

Reviews for your job

Customers hired Hawx Pest Control for 8 kinds of job.

Hawx Pest Control for bug & insect extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.49
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.82
Usually paidThe price range customers picked most often for this job.$60–80
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$71–$126
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 71/100.How Job match is calculatedBuilt only from reviews Google tagged “Bug & insect extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#78 / 81
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 49 Google reviews tagged “Bug & insect extermination” · showing 20

Tracie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★

Michael did a great job clearing the weapons in a barrier on the outside of our

Reasonable priceBug & insect exterminationService not listed
Nathan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Thorough, professional, and friendly. What more can you ask?

Paid $60–80Reasonable priceBug & insect extermination
Curt6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

They are very thorough in their work and in reporting their findings.

Home inspectionSpider exterminationGeneral pest inspection
Sowana10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Ryan is amazing, just a breath of fresh air!!! I wouldn’t expect nothing less as a believer like me!! He is truly a blessing .. very knowledgable, quick and efficient at what he does and passionate in taking care of my concerns!! I had a few spiders inside my home and he was so kind to come in to do spot treatments…

Paid $60–80Reasonable priceHornet & wasp exterminationSpider exterminationGeneral pest inspection
andrew5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Ryan was on time and provided a thorough and quality service. Thank you!

Hornet & wasp exterminationSpider exterminationGeneral pest inspection
TerryLocal Guide · 55 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Outstanding work is normal for Hawx especially Michael.

Paid $40–60Reasonable priceBug & insect extermination
Thomas1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Drew was fantastic. Took time to explain what he was doing.. had some questions about rodents. He explained a step by step process (fix some weather stripping first) then place traps to fix the problem. Appreciate the time spent.

Great priceHornet & wasp exterminationRodent exterminationFlea & mite extermination
Ashley5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

He was polite and explained what he was doing. Sprayed inside for roaches as well. Great work.

Home inspectionGeneral pest inspectionMosquito extermination
C10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Hector with Hawx did a wonderful job for us! We appreciate it so much. Thank you Hawx! 5 STARS!

Reasonable priceGeneral pest inspectionMosquito exterminationBug & insect extermination
Marcia2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Michael did a fantastic and thorough job of spraying for bugs and ants both inside and outside of my home! He is also very conscientious and makes sure our side gate is closed. I will definitely be requesting him again and again.

Reasonable priceBug & insect exterminationAnt extermination
Laurie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Hawx keeps our house pest free even though we live in a high pest area. Dylan did a great job

Reasonable priceBug & insect extermination
Yvette14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Great service, love the exterior web removal from stacked stone and especially our high upstairs windows that are non-opening. Really helps keep the house clean and looking great

Paid $20–40Great priceSpider exterminationCockroach exterminationBug & insect extermination
Shawna3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Roland did an amazing job. He explained everything very well. Helped a lot with a mouse issue in my garage. He does a very good job and very knowledgeable

Reasonable priceRodent exterminationSpider exterminationFlea & mite extermination
AnnetteLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Jamie was efficient. Took care of spiders and sprayed around all the windows. Great job.

Spider exterminationGeneral pest inspectionBug & insect extermination+ Responsiveness+ Punctuality+ Quality
Rhonda7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Excellent service with a smile. Genuine employees who are awesome!! No fake promises, no fake talk, just real people doing an amazing job! Shout out to the technicians out in the field!!

Spider exterminationFlea & mite exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Professionalism
Chris6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

They were on time, communicated clearly on what work was to be done, asked if we had any questions or concerns. Jonathon did a great job. Was very efficient and was able to address our pest issue.

General pest inspectionMosquito exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
SoniaLocal Guide · 46 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Kind, courteous, and detailed young man.

Home inspectionSpider exterminationGeneral pest inspection
Diana10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

On time, helpful and responsive. Good experience so far. Chris is helpful and details with his service.

General pest inspectionBug & insect extermination+ Quality+ Professionalism+ Value
Greg10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Joe was great. He texted me in advance, met with me at the door and wanted to know all the areas of need around our house. He was super communicative and checked in afterwards to explain the things he saw and what he did.

Spider exterminationMosquito exterminationBug & insect extermination+ Responsiveness+ Quality+ Professionalism
LindaLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Best way to keep the bugs away

Spider exterminationFlea & mite exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Professionalism

Show more bug & insect extermination reviews (29 more) →

Price

$66-37% vs typical bed bug exterminators

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 25%Reasonable 63%Overpriced 1%Not sure 11%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection56$68–$116
Bug & insect extermination49$71–$126
Spider extermination41$79–$141
Mosquito extermination41$58–$99
Home inspection26$68–$146
Hornet & wasp extermination25$83–$246
Ant extermination24$63–$194
Rodent extermination22$88–$323

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