Experts Reviews · Company report
Hawx Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%78+42.5Reliability 24%69+16.7Value 14%84+11.9Replies to reviews 7%100+7.1Craft & service penalty77−2.3Experts Score= 76Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.76SCORE

Hawx Pest Control

West Covina, CA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #99Position by Experts Score among all companies we track in this category. of 110 bed bug exterminators · 4.8★ from 526 Google reviews

Report card

Percentile vs other bed bug exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Hawx Pest Control is better than 78% of bed bug exterminators.B
78
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Hawx Pest Control is better than 69% of bed bug exterminators.B
69
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Hawx Pest Control is better than 77% of bed bug exterminators.B
77
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Hawx Pest Control is better than 84% of bed bug exterminators.A
84
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Hawx Pest Control is better than 100% of bed bug exterminators.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Hawx Pest Control is better than 100% of bed bug exterminators.A
100

Reviews for your job

Customers hired Hawx Pest Control for 8 kinds of job.

Hawx Pest Control for general pest inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.56
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.79
Usually paidThe price range customers picked most often for this job.$20–40
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$68–$116
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 69/100.How Job match is calculatedBuilt only from reviews Google tagged “General pest inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#90 / 97
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 56 Google reviews tagged “General pest inspection” · showing 20

Halleigh8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★

Lot of spider webs left untouched

Reasonable priceGeneral pest inspection
SusanLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Drew is a friendly, polite and efficient service man. I REALLY APPRECIATE the treatments that Hawx performs keeping my home pest free. 10/10 for Drew!

Paid $40–60Reasonable priceSpider exterminationGeneral pest inspectionAnt extermination
Paul4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Michael is great! Went around the house thoroughly to check for ants and other small pests and diligently sprayed potential entrances and insect spots. Appreciate the help!!

Paid $20–40Great priceHome inspectionGeneral pest inspectionAnt extermination
Curt6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

They are very thorough in their work and in reporting their findings.

Home inspectionSpider exterminationGeneral pest inspection
Sowana10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Ryan is amazing, just a breath of fresh air!!! I wouldn’t expect nothing less as a believer like me!! He is truly a blessing .. very knowledgable, quick and efficient at what he does and passionate in taking care of my concerns!! I had a few spiders inside my home and he was so kind to come in to do spot treatments…

Paid $60–80Reasonable priceHornet & wasp exterminationSpider exterminationGeneral pest inspection
Kris2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Michael did an outstanding job. He notified before and after his work. I honestly think that he is doing his job well.

Paid $20–40Great priceHome inspectionHornet & wasp exterminationGeneral pest inspection
andrew5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Ryan was on time and provided a thorough and quality service. Thank you!

Hornet & wasp exterminationSpider exterminationGeneral pest inspection
Thomas1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Drew was fantastic. Took time to explain what he was doing.. had some questions about rodents. He explained a step by step process (fix some weather stripping first) then place traps to fix the problem. Appreciate the time spent.

Great priceHornet & wasp exterminationRodent exterminationFlea & mite extermination
Ashley5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

He was polite and explained what he was doing. Sprayed inside for roaches as well. Great work.

Home inspectionGeneral pest inspectionMosquito extermination
Ruben1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

He did a great job. Thank you.

Not sureHornet & wasp exterminationRodent exterminationGeneral pest inspection
C10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Hector with Hawx did a wonderful job for us! We appreciate it so much. Thank you Hawx! 5 STARS!

Reasonable priceGeneral pest inspectionMosquito exterminationBug & insect extermination
AbhinavLocal Guide · 41 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Hawx Pest Control has been great to work with. They are highly professional, consistently responsive, and offer really good value for the money. We had a couple of issues with ants and gnats recently, and they were able to help resolve them completely. I also want to give a specific shoutout to Brandon who handled…

Reasonable priceGeneral pest inspection
Jeremiahts4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Great service

Not sureGeneral pest inspection
Becca6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Fast, helpful, detail oriented!

Paid $80–100Great priceGeneral pest inspection
PooruChenLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Great, they were in the area and I was due for service. Quick easy and had some recommendations.

Paid $20–40Great priceSpider exterminationGeneral pest inspection
Robert5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Technician was very polite. He contacted us prior to arrival.

Paid $100–120Great priceGeneral pest inspectionMosquito extermination
luisa8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Shawn did an awesome job around the perimeter of the house and the cobwebs.

Paid $40–60Reasonable priceGeneral pest inspection
Shawna3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Roland did an amazing job. He explained everything very well. Helped a lot with a mouse issue in my garage. He does a very good job and very knowledgeable

Reasonable priceRodent exterminationSpider exterminationFlea & mite extermination
Jesse1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Jaime was great and professional about the pest treatment service he provided us.

Reasonable priceGeneral pest inspection
KaileiLocal Guide · 71 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Our service pro Shawn was so wonderful and professional.

General pest inspection

Show more general pest inspection reviews (36 more) →

Price

$66-37% vs typical bed bug exterminators

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 25%Reasonable 63%Overpriced 1%Not sure 11%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection56$68–$116
Bug & insect extermination49$71–$126
Spider extermination41$79–$141
Mosquito extermination41$58–$99
Home inspection26$68–$146
Hornet & wasp extermination25$83–$246
Ant extermination24$63–$194
Rodent extermination22$88–$323

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