How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%78+42.5Reliability 24%69+16.7Value 14%84+11.9Replies to reviews 7%100+7.1Craft & service penalty77−2.3Experts Score= 76Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.76SCOREHawx Pest Control
West Covina, CA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #99Position by Experts Score among all companies we track in this category. of 110 bed bug exterminators · 4.8★ from 526 Google reviews
Report card
Percentile vs other bed bug exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired Hawx Pest Control for 8 kinds of job.
Hawx Pest Control for general pest inspection
Clear ✕All 56 Google reviews tagged “General pest inspection”
Lot of spider webs left untouched
Drew is a friendly, polite and efficient service man. I REALLY APPRECIATE the treatments that Hawx performs keeping my home pest free. 10/10 for Drew!
Michael is great! Went around the house thoroughly to check for ants and other small pests and diligently sprayed potential entrances and insect spots. Appreciate the help!!
They are very thorough in their work and in reporting their findings.
Ryan is amazing, just a breath of fresh air!!! I wouldn’t expect nothing less as a believer like me!! He is truly a blessing .. very knowledgable, quick and efficient at what he does and passionate in taking care of my concerns!! I had a few spiders inside my home and he was so kind to come in to do spot treatments…
Michael did an outstanding job. He notified before and after his work. I honestly think that he is doing his job well.
Ryan was on time and provided a thorough and quality service. Thank you!
Drew was fantastic. Took time to explain what he was doing.. had some questions about rodents. He explained a step by step process (fix some weather stripping first) then place traps to fix the problem. Appreciate the time spent.
He was polite and explained what he was doing. Sprayed inside for roaches as well. Great work.
He did a great job. Thank you.
Hector with Hawx did a wonderful job for us! We appreciate it so much. Thank you Hawx! 5 STARS!
Hawx Pest Control has been great to work with. They are highly professional, consistently responsive, and offer really good value for the money. We had a couple of issues with ants and gnats recently, and they were able to help resolve them completely. I also want to give a specific shoutout to Brandon who handled…
Great service
Fast, helpful, detail oriented!
Great, they were in the area and I was due for service. Quick easy and had some recommendations.
Technician was very polite. He contacted us prior to arrival.
Shawn did an awesome job around the perimeter of the house and the cobwebs.
Roland did an amazing job. He explained everything very well. Helped a lot with a mouse issue in my garage. He does a very good job and very knowledgeable
Jaime was great and professional about the pest treatment service he provided us.
Our service pro Shawn was so wonderful and professional.
Jamie was efficient. Took care of spiders and sprayed around all the windows. Great job.
Excellent service with a smile. Genuine employees who are awesome!! No fake promises, no fake talk, just real people doing an amazing job! Shout out to the technicians out in the field!!
They were on time, communicated clearly on what work was to be done, asked if we had any questions or concerns. Jonathon did a great job. Was very efficient and was able to address our pest issue.
Dylan did an excellent job this past week! We had a lot of spiders lately. He removed and treated the outside to keep them from coming back. He also removed the cobwebs completely.
Kind, courteous, and detailed young man.
On time, helpful and responsive. Good experience so far. Chris is helpful and details with his service.
Best way to keep the bugs away
Dylan was Courteous but I should've checked the home. There were spider webs in the gas meter, on the side yard on both the first and second story eaves. I got my long brush to get them, but bummed these were not taken care of. I think he just took photos of the eaves on the first part of the home and then didn't look up as he went around the house.
They came...Pests left! What more could ask for...Great Service! They are Professionals!
Germayn Mares was just terrific. I hope he could be my permanent technician. He was helpful and knowledgeable about all the product.
Ryan did my outside of house today. He was courteous and friendly. Got the routine pest treatment done quickly. We’re happy and would recommend him and Hawx pest service.
This is not a review of the technicians. The two (Cody and Morgan) that I have come to my house have been pleasant and professional. This is a review of the company and their branch in Orange. They probably have too many clients for them to handle and so they kept missing appointments. I have an outdoor package with…
Chris was awesome, great service!
Germayn is very thorough, polite and respectful. And addressed all my concerns.
Very courteous and professional. Kevon did a thorough job on our premises and would highly recommend Hawx Smart pest control to friends and neighbors.
Chris is super friendly and professional, he took his time covered ever corner of my home. Thank you! Your crew (John, Jacob, Chris) have all displayed excellent customer service. Thank you
Someone that I can trust my home with !! Always on time and on point with his options and service
I'm writing this review for Jacob Olphen. I wasn't sure if I was going to continue using this company, but he provided excellent work, and I will stick with Hawx as a result of his excellence. 10/10
Jacob vanolphen serviced my parents house he was a truly exceptional technician. He was very friendly, respectful, and professional. I'd like to leave this review to thank him and Hawx for the fantastic service!
It's nice to communicate. Our favorite technician is by far Jacob Van. He is really respectful and thorough. I would ask him to perform all of our services.
Good professional service provided by Morgan. He came on time and addressed the issues immediately. Highly recommend!
Had a super great positive experience with Marcos Lopez great service great person 100% recognized since they have been treating our home we have had absolutely zero insects
Morgan was so amazing! He did such a great job communicating what needed to be done around the house his customer service was outstanding.
I have had nothing but a terrible experience with Hawx Pest Control in Brea, CA so far. The product just doesn’t work for us and I have given up trying to cancel because they lock you into the most ridiculous contract, charging over $400 just to cancel. I really feel like I have been tricked into a scam. They have…
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 56 | $68–$116 |
| Bug & insect extermination | 49 | $71–$126 |
| Spider extermination | 41 | $79–$141 |
| Mosquito extermination | 41 | $58–$99 |
| Home inspection | 26 | $68–$146 |
| Hornet & wasp extermination | 25 | $83–$246 |
| Ant extermination | 24 | $63–$194 |
| Rodent extermination | 22 | $88–$323 |
