Experts Reviews · Company report
Hawx Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%78+42.5Reliability 24%69+16.7Value 14%84+11.9Replies to reviews 7%100+7.1Craft & service penalty77−2.3Experts Score= 76Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.76SCORE

Hawx Pest Control

West Covina, CA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #99Position by Experts Score among all companies we track in this category. of 110 bed bug exterminators · 4.8★ from 526 Google reviews

Report card

Percentile vs other bed bug exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Hawx Pest Control is better than 78% of bed bug exterminators.B
78
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Hawx Pest Control is better than 69% of bed bug exterminators.B
69
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Hawx Pest Control is better than 77% of bed bug exterminators.B
77
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Hawx Pest Control is better than 84% of bed bug exterminators.A
84
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Hawx Pest Control is better than 100% of bed bug exterminators.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Hawx Pest Control is better than 100% of bed bug exterminators.A
100

Reviews for your job

Customers hired Hawx Pest Control for 8 kinds of job.

Hawx Pest Control for rodent extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.22
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$88–$323
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Rodent extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#58 / 100
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 22 Google reviews tagged “Rodent extermination”

Angela6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Drew is the Best!

Rodent exterminationMosquito extermination
Ellie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Amazing job always keeping my home pest and bug free and I had Michael do last inspection with photos to see where we placed traps and sprayed! Appreciate the communication as well!

Paid $200+Reasonable priceHome inspectionRodent extermination
Thomas1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Drew was fantastic. Took time to explain what he was doing.. had some questions about rodents. He explained a step by step process (fix some weather stripping first) then place traps to fix the problem. Appreciate the time spent.

Great priceHornet & wasp exterminationRodent exterminationFlea & mite extermination
Vicki7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Wonderful personnel, all questions answered fully, was notified of the time of arrival and service time, received a text of any problems and time it was safe to allow my pets outside, very happy with Hawx !

Paid $60–80Great priceHome inspectionHornet & wasp exterminationRodent extermination
Ruben1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

He did a great job. Thank you.

Not sureHornet & wasp exterminationRodent exterminationGeneral pest inspection
Elisa2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

He did a good job!

Reasonable priceRodent extermination
Kimberly3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Jaime Marquinta did a great job today. He was very efficient and did everything I asked of him. I would recommend him to anyone.

Rodent exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
Suzanne9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Chris is the best! Reliable and thorough as always!

Reasonable priceRodent extermination
Shawna3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Roland did an amazing job. He explained everything very well. Helped a lot with a mouse issue in my garage. He does a very good job and very knowledgeable

Reasonable priceRodent exterminationSpider exterminationFlea & mite extermination
Mike1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Ryan was grea

Rodent extermination+ Punctuality+ Quality+ Professionalism
Stacy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Germayn Mares was just terrific. I hope he could be my permanent technician. He was helpful and knowledgeable about all the product.

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Quality+ Professionalism
Carol2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very courteous and professional. Kevon did a thorough job on our premises and would highly recommend Hawx Smart pest control to friends and neighbors.

Ant exterminationBug & insect exterminationCockroach extermination
Grand1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Chris Davis was excellent and timely.

Rodent extermination+ Responsiveness+ Punctuality+ Quality
Dana6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Chris is super friendly and professional, he took his time covered ever corner of my home. Thank you! Your crew (John, Jacob, Chris) have all displayed excellent customer service. Thank you

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Enrique4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Someone that I can trust my home with !! Always on time and on point with his options and service

Mosquito exterminationGeneral pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality
Bob2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Just completed our first treatment with Hawx last week. The technician Morgan was absolutely outstanding! He was professional, polite and extremely thorough. I have been meaning to make this review to thank him as well as Hawx for the exceptional service provided.

Rodent extermination+ Quality
Bee3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Morgan was so amazing! He did such a great job communicating what needed to be done around the house his customer service was outstanding.

Bug & insect exterminationGeneral pest inspectionRodent extermination+ Quality
Jennifer2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Rating only, no written review.

Home inspectionHornet & wasp exterminationRodent extermination+ Responsiveness+ Punctuality+ Quality
Chris4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Hornet & wasp exterminationRodent extermination+ Responsiveness+ Punctuality+ Quality
Luna4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Rodent extermination+ Responsiveness+ Punctuality+ Quality
Lupe3 years ago★★★★★

Rating only, no written review.

Rodent extermination
Rina3 years ago★★★★★

Rating only, no written review.

Rodent extermination

Price

$66-37% vs typical bed bug exterminators

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 25%Reasonable 63%Overpriced 1%Not sure 11%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection56$68–$116
Bug & insect extermination49$71–$126
Spider extermination41$79–$141
Mosquito extermination41$58–$99
Home inspection26$68–$146
Hornet & wasp extermination25$83–$246
Ant extermination24$63–$194
Rodent extermination22$88–$323

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