Analyzing 6,573,0126.6M ReviewsFor 18,19818.2K Experts

Experts Reviews · Company report
Hayes & Sons LLC logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%18+1.3Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE

Hayes & Sons LLC

Grand Prairie, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #70Position by Experts Score among all companies we track in this category. of 80 roofing contractors · 4.9★ from 102 Google reviews

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Report card

Percentile vs other roofing contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Hayes & Sons LLC is better than 88% of roofing contractors.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Hayes & Sons LLC is better than 99% of roofing contractors.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Hayes & Sons LLC is better than —% of roofing contractors.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Hayes & Sons LLC is better than 100% of roofing contractors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Hayes & Sons LLC is better than 100% of roofing contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Hayes & Sons LLC is better than 18% of roofing contractors.F
18

Reviews for your job

Customers hired Hayes & Sons LLC for 7 kinds of job.

Hayes & Sons LLC for attic venting

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Jobs reviewedHow many Google reviews are tagged with this job.9
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$638–$5.2k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Attic venting”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#24 / 43
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 9 Google reviews tagged “Attic venting”

jerry3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I recently had my full roof and gutter system replaced after storm damage, and the whole process went very smoothly. Howard was great to work with—professional, honest, and very knowledgeable about roofing materials, repair options, and the full replacement process. Everything was finished just as explained, and the…

Reasonable priceAttic venting
Gerald1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

They did an amazing job on our home, barn, and shed roof in Grand Prairie. We felt comfortable with Maxwell from the first meeting and trusted him and the crew with our very old house. He was honest, gave us a fair quote, and helped us choose the right shingle color to match the style of the property. This was a…

Reasonable priceAttic ventingRoof installation
virginia2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I have spent most of my life around general contracting, but I did not have the time or equipment to handle my mother’s roofing project myself. Out of the four roofing companies I reached out to, Hayes & Sons Llc stood out as the most professional, responsive, and fairly priced. Because her home is an older…

Great priceAttic venting
dominic2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Hayes & Sons LLC was great to work with. The roofing team gave us fair, competitive pricing and did excellent work from start to finish. They were very thorough during the tear off and new roof installation, including ridge vents, flashing, and all related roofing materials. They also handled touch-up painting…

Reasonable priceAttic ventingRoof installation
Emilia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

our house took some storm damage a while back. friends suggested we call a roofing company, and i'm really glad we did. maxwell came out right away to check out the roof. he put a tarp over the damaged spots and explained what would happen next. dealing with insurance wasn't simple, but maxwell and his crew talked…

Great priceRoof inspectionAttic ventingGutter cleaning
michael1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

The team did an excellent job with my roof replacement. The sales reps were very thorough—they pointed out all the issues with my roof, took detailed photos, and even went into the attic to make sure nothing was missed. They explained the whole process clearly and helped me understand what would happen next. On…

Great priceAttic ventingGutter cleaning
Colin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Devin and his crew are truly skilled, professional, and fair with their prices. I’ve used their roofing services in Grand Prairie for a few repairs after some heavy Texas winds, and always had great results. When it was finally time to replace the whole roof, I knew right away who to trust because of their…

Great priceRoof inspectionAttic ventingRoof repair
jesse3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I got several estimates for a new metal roof. Ryan came out and was very professional and knowledgeable. He patiently answered all my questions and clearly explained the whole installation process. I’m really happy we chose this company for our roof. They ordered the materials quickly and the crew arrived right on…

Reasonable priceAttic ventingRoof repairGutter cleaning
G5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Our experience with this roofing company was truly fantastic. Our project manager, Devin, made everything run smoothly from start to finish. We originally planned to just get our roof replaced, but after seeing the affordable quotes, we ended up having them handle the roof, soffit, fascia, and gutters, and even…

Great priceAttic ventingRoof repairGutter cleaning

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 51%Reasonable 49%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Gutter cleaning15—
Roof installation15$11k–$23k
Roof inspection14$514–$12k
Roof repair12$638–$8.3k
Attic venting9$638–$5.2k
Gutter installation3$638–$3.8k
Skylight repair2$613–$4.4k

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